Customer reviews from sony.com
Sony - Refurbished Excellent - 75" Class BRAVIA 9 Mini LED QLED 4K UHD Smart Google TV (2024)
Average customer rating
3.9
(16 Reviews)
Rating breakdown 16 reviews
5 Stars
8
4 Stars
3
3 Stars
3
2 Stars
0
1 Star
2
80%of customers recommend this product.
(
12 out of
15)
Customer Reviews for Sony - Refurbished Excellent - 75" Class BRAVIA 9 Mini LED QLED 4K UHD Smart Google TV (2024)
Posted by: MinnesotaFats
Gender:Male
Verified Purchase:Yes
This is hands down the best TV Sony has ever produced. The picture quality is outstanding and so filmic. You can also make the picture look however you want whether you’re an accuracy person or someone who prefers pop and enhancement. I know people say OLED is the best but I beg to differ. The 85” Bravia 9 model specifically is in a league of its own and has to be seen in person, preferably in your or someone’s home and not a retail store, to understand just how great this TV is. I’m coming from an 83” A80L and tried the LG G5. I returned the G5 because I missed that SONY processing and I went with the 85” Bravia 9. Best TV buying decision I’ve ever made hands down.
I would recommend this to a friend!
Response from sony.comBy Stephanie, Sony North America Customer Support, June 3, 2025
Hi TV Enthusiast, we sincerely thank you for sharing your experience with your new Sony TV!
We are thrilled to hear your appreciation for its outstanding picture quality and versatility in settings. It’s wonderful to know that our advanced processing has made such a positive impact on your viewing experience compared to other brands.
We’re delighted that you chose Sony for your home entertainment needs and that you feel your decision was the best one you've made.
The Bravia 9 model truly stands out with its impressive features, including our cutting-edge HDR technology, which delivers stunning contrast and vibrant colors, making every scene come to life.
Thanks for choosing Sony! We look forward to serving you in the future!
Best regards,
Stephanie
We are thrilled to hear your appreciation for its outstanding picture quality and versatility in settings. It’s wonderful to know that our advanced processing has made such a positive impact on your viewing experience compared to other brands.
We’re delighted that you chose Sony for your home entertainment needs and that you feel your decision was the best one you've made.
The Bravia 9 model truly stands out with its impressive features, including our cutting-edge HDR technology, which delivers stunning contrast and vibrant colors, making every scene come to life.
Thanks for choosing Sony! We look forward to serving you in the future!
Best regards,
Stephanie
Written by a customer while visiting sony.com
Posted by: Dude8040
Gender:Male
Verified Purchase:Yes
Registered my tv... Looked for warranty info, nowhere on site.
I would recommend this to a friend!
Response from sony.comBy Fred, Sony North America Customer Support, August 15, 2025
Hello Dude8040,
Thank you for considering Sony products.
We apologize for the difficulty you experienced in finding the warranty information for your K-85XR90 TV. We understand how important it is to have this information readily available.
The standard limited warranty for this TV is one year. For complete details and the full terms and conditions, you can find the warranty information in the manual available on our support website.
Please visit the following link to access the manual and the warranty details: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/k-85xr90/manuals
Best regards,
-Fred
Thank you for considering Sony products.
We apologize for the difficulty you experienced in finding the warranty information for your K-85XR90 TV. We understand how important it is to have this information readily available.
The standard limited warranty for this TV is one year. For complete details and the full terms and conditions, you can find the warranty information in the manual available on our support website.
Please visit the following link to access the manual and the warranty details: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/k-85xr90/manuals
Best regards,
-Fred
Written by a customer while visiting sony.com
Posted by: CA dude
Gender:Male
Verified Purchase:Yes
I just initialized a 65” and am already amazed at the picture quality and the brightness. Home run purchase for me.
Only tough part was attaching the stand legs. Plus the tv is heavy…
Only tough part was attaching the stand legs. Plus the tv is heavy…
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, May 15, 2025
Hi CA dude,
We really value the time you took to express your thoughts about our TV! It is truly wonderful to know you're already amazed by the picture quality and brightness of your new 65" K-65XR90! We're thrilled to hear it's a home run purchase for you. We appreciate you mentioning the stand legs being a bit tricky and the weight of the TV – that's good feedback for us.
Thanks for choosing Sony and enjoy your incredible new Bravia!
Best regards,
Stephanie
We really value the time you took to express your thoughts about our TV! It is truly wonderful to know you're already amazed by the picture quality and brightness of your new 65" K-65XR90! We're thrilled to hear it's a home run purchase for you. We appreciate you mentioning the stand legs being a bit tricky and the weight of the TV – that's good feedback for us.
Thanks for choosing Sony and enjoy your incredible new Bravia!
Best regards,
Stephanie
Written by a customer while visiting sony.com
Posted by: Dan Down on the River
Gender:Male
Verified Purchase:Yes
I have a Lg QLED for 5 years. We have a light room. The QLED was hard to see late in the day. We read about the Bravia 9. We have only had it one day, but WOW, it has exceeded our expectations.
I would recommend this to a friend!
Response from sony.comBy Estefany, Sony North America Customer Support, August 27, 2025
Hi Dan Down on the River!
Thanks for your wonderful feedback. We are truly honored to hear that our BRAVIA 9 has exceeded your expectations!
With our television, you can get a truly cinematic viewing experience with support for Dolby Vision® and Atmos®.
We appreciate you choosing Sony!
Best regards,
Estefany
Thanks for your wonderful feedback. We are truly honored to hear that our BRAVIA 9 has exceeded your expectations!
With our television, you can get a truly cinematic viewing experience with support for Dolby Vision® and Atmos®.
We appreciate you choosing Sony!
Best regards,
Estefany
Written by a customer while visiting sony.com
Posted by: johnk3go
Gender:Male
Verified Purchase:Yes
Installed last Friday and it's an amazing picture. only issue is that a sony soundbar does not integate seamlessly and let you use one remote control to power on and off TV and Sound bar. I will have to call tech support.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, March 24, 2025
Hi johnk3go! We are glad to hear that you are enjoying the amazing picture quality the BRAVIA 9 offers, on the other hand, if you are experiencing an issue with the BRAVIA Sync control between your devices, here you have some recommendations that can help:
- Verify that each device has HDMI-CEC compatibility and the HDMI Control setting is On.
- Make sure your Sound bar is connected trough HDMI cable, since this feature works only using an HDMI cable, if you are using an optical cable please change it to an HDMI cable.
- Check for any updates pending on both devices.
You can check the following links for more steps:
https://www.sony.com/electronics/support/articles/00161073?utm_source=glean
https://www.sony.com/electronics/support/articles/00030813
If the issue is still unresolved, please contact us at this phone number: 239-245-6354. Check the link below to find more options on how to contact us.
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Best regards,
- Ismael
- Verify that each device has HDMI-CEC compatibility and the HDMI Control setting is On.
- Make sure your Sound bar is connected trough HDMI cable, since this feature works only using an HDMI cable, if you are using an optical cable please change it to an HDMI cable.
- Check for any updates pending on both devices.
You can check the following links for more steps:
https://www.sony.com/electronics/support/articles/00161073?utm_source=glean
https://www.sony.com/electronics/support/articles/00030813
If the issue is still unresolved, please contact us at this phone number: 239-245-6354. Check the link below to find more options on how to contact us.
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Best regards,
- Ismael
Written by a customer while visiting sony.com
Posted by: Dan 75
Gender:Male
Verified Purchase:Yes
The picture is amazing. Sony TV’s are really good especially bravia’s.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, March 18, 2025
Hi Cheeks73, Great! We're glad that you are enjoying the picture quality of your TV. Thanks for choosing Sony. Carl
Written by a customer while visiting sony.com
Posted by: Bryan64
Gender:Male
Verified Purchase:Yes
In-store performance and home same. Couldn't ask for better. Easy setup, both out of box and final hardware install. Caution! Unit very heavy. I like software the way it is. NO UPGRADES! Is trying to o a software upgrade already. I don't want. Looks like Google and Sony are trying to control the apps. Very confusing for me.
I would recommend this to a friend!
Response from sony.comBy Fred, Sony North America Customer Support, April 10, 2025
Hello Bryan64,
Thank you for your comments about the K-65XR90. We're glad that you are delighted with its performance and configuration. Your comments on specific aspects, such as the weight and handling of the device, are very valuable to us, and we appreciate you sharing those details. We sincerely apologize for the software notifications you are receiving; updates are essential to get the best features and performance. We're committed to improving our software and will take your feedback on Google apps into consideration. Thank you for choosing Sony.
Best regards,
-Fred
Thank you for your comments about the K-65XR90. We're glad that you are delighted with its performance and configuration. Your comments on specific aspects, such as the weight and handling of the device, are very valuable to us, and we appreciate you sharing those details. We sincerely apologize for the software notifications you are receiving; updates are essential to get the best features and performance. We're committed to improving our software and will take your feedback on Google apps into consideration. Thank you for choosing Sony.
Best regards,
-Fred
Written by a customer while visiting sony.com
Posted by: carlos244
Gender:Male
Verified Purchase:Yes
Great product . Love the TV. It is super fast. The image is super nice. Can't say enough good things about this TV.
Response from sony.comBy Sony North America Customer Support, January 18, 2025
Hi carlos244, Thank you for the amazing review1 We're glad to hear you love the super fast and snappy UI and excellent picture quality of your Sony BRAVIA 9. Thanks for choosing Sony! -Sam
Written by a customer while visiting sony.com