Customer reviews from sony.com
Sony - Refurbished Excellent - 75" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025)
Average customer rating
4.6
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
14
4 Stars
3
3 Stars
2
2 Stars
0
1 Star
0
89%of customers recommend this product.
(
8 out of
9)
Customer Reviews for Sony - Refurbished Excellent - 75" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025)
Posted by: USS Reeves
Gender:Male
Verified Purchase:Yes
Just purchased and the setup was super easy, just followed the on screen instructions. Excellent picture and decent audio. I got this to replace my Sony Bravia 46” LED TV from 2009. Very happy with it.
I would recommend this to a friend!
Response from sony.comBy Estefany, Sony North America Customer Support, October 27, 2025
Hi USS Reeves,
Thanks so much for taking the time to share your feedback about your new BRAVIA 2 II TV!
It is most rewarding to hear you found the setup super easy and that you're so happy with the excellent picture and audio.
We hope you'll continue to appreciate features like the smart capabilities with Google TV, which gives you easy access to tons of streaming apps, as well as the Triluminos Pro display technology that helps bring a wide spectrum of colors to life.
We appreciate you choosing to stick with Sony after all these years!
Warm regards,
Estefany
Thanks so much for taking the time to share your feedback about your new BRAVIA 2 II TV!
It is most rewarding to hear you found the setup super easy and that you're so happy with the excellent picture and audio.
We hope you'll continue to appreciate features like the smart capabilities with Google TV, which gives you easy access to tons of streaming apps, as well as the Triluminos Pro display technology that helps bring a wide spectrum of colors to life.
We appreciate you choosing to stick with Sony after all these years!
Warm regards,
Estefany
Written by a customer while visiting sony.com
Posted by: Tony 49
Gender:Male
Verified Purchase:Yes
Just Set it up. So far So Good Longtime Sony Owner
I would recommend this to a friend!
Response from sony.comBy Gus, Sony North America Customer Support, January 28, 2026
Thank you for the review, Tony!
Welcome back to the family! There is no higher compliment than a longtime Sony owner choosing us once again for their home entertainment. We are thrilled to hear that the setup of your new K-43s20m2 went smoothly and that it’s so far, so good!
We’re confident that as you settle in, the picture quality and performance will continue to live up to the Sony standard you’ve come to expect over the years.
Thank you for choosing Sony!
Best regards,
Gus, Sony North America Customer Support
Welcome back to the family! There is no higher compliment than a longtime Sony owner choosing us once again for their home entertainment. We are thrilled to hear that the setup of your new K-43s20m2 went smoothly and that it’s so far, so good!
We’re confident that as you settle in, the picture quality and performance will continue to live up to the Sony standard you’ve come to expect over the years.
Thank you for choosing Sony!
Best regards,
Gus, Sony North America Customer Support
Written by a customer while visiting sony.com
Posted by: Jimwg99
Gender:Male
Verified Purchase:Yes
Had 2 defect on screen and had to exchange it for another. 2 small red dots on the screen like lazer targets. very visible when the picture is dark. Annoying since they were close to the middle of the screen
annoying.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, October 5, 2025
Hi Jimwg99, We're genuinely sorry to hear that your initial experience with the BRAVIA 2 II TV was impacted by a screen defect. That must have been incredibly frustrating, especially since the red dots were so noticeable and close to the center of the screen during dark scenes. We are, however, very glad to hear that you were able to successfully exchange the defective unit for a new one. If you encounter any further issues or need assistance setting up your new television, please do not hesitate to contact our dedicated technical support team through the following link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
We really appreciate your feedback as it helps improve our products! Thanks for considering Sony. Regards, Dominick
We really appreciate your feedback as it helps improve our products! Thanks for considering Sony. Regards, Dominick
Written by a customer while visiting sony.com
Customer Rating
5
Love it!
on July 26, 2025
Posted by: olgabee_7914
[This review was collected as part of a promotion.] Love this TV! Picture is sharp and bright. Sound quality is amazing. Easy to use, remote is comfortable and has all bottoms for fast access to Netflix, YouTube and Disney. Special app allows you to control TV with a phone. Took long time to connect tv with a phone at the beginning, be prepared. I love simple design of this TV. It’s great for watching movies and playing games. Definitely recommend it.
Response from influenster.comBy Sony North America Costumer Support, July 27, 2025
Hello olgabee_7914
Thanks for these wonderful 5 stars!
We're delighted to hear how much you love your BRAVIA 2 II, especially the sharp and bright picture, amazing sound quality, and comfortable remote with quick access buttons.
We also appreciate your feedback regarding the initial phone connection setup. We continuously strive to make our products as user-friendly as possible, and your input helps us improve.
It's wonderful to know that you enjoy the simple design and find it great for watching movies and playing games. We truly appreciate your recommendation!
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
Thanks for these wonderful 5 stars!
We're delighted to hear how much you love your BRAVIA 2 II, especially the sharp and bright picture, amazing sound quality, and comfortable remote with quick access buttons.
We also appreciate your feedback regarding the initial phone connection setup. We continuously strive to make our products as user-friendly as possible, and your input helps us improve.
It's wonderful to know that you enjoy the simple design and find it great for watching movies and playing games. We truly appreciate your recommendation!
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
Written by a customer while visiting influenster.com
Customer Rating
5
Great picture quality and amazing interface
on June 29, 2025
Posted by: kirstenh85_8620
[This review was collected as part of a promotion.] This tv has amazing picture quality and the sound is very nice too. Watching tv is a whole new experience! It was way to set up and connect to all my streaming services, and I like the voice control remote. The tv is easy to use and really high quality!
Response from influenster.comBy Sony North America Costumer Support, June 30, 2025
Hello there,
Thanks for the fantastic review!
We're thrilled to hear you're enjoying the amazing picture quality, great sound, and easy setup of your BRAVIA 2 II.
It's awesome that watching TV is a whole new experience for you, and we're glad the voice control remote and overall ease of use are hitting the mark.
Thanks for choosing Sony!
Sincerely,
Jenn.
Thanks for the fantastic review!
We're thrilled to hear you're enjoying the amazing picture quality, great sound, and easy setup of your BRAVIA 2 II.
It's awesome that watching TV is a whole new experience for you, and we're glad the voice control remote and overall ease of use are hitting the mark.
Thanks for choosing Sony!
Sincerely,
Jenn.
Written by a customer while visiting influenster.com
Customer Rating
5
Best tv
on July 27, 2025
Posted by: mikaylaj22_5478
[This review was collected as part of a promotion.] Wow! What a beautiful and amazing tv! Love all the smart features and how fast it was to set up. The picture quality is insanely amazing and crystal clear! Sound is great, but even better with a sound bar. Highly recommend!
Response from influenster.comBy Estefany, Sony North America Customer Support, July 27, 2025
Hi mikaylaj22_5478!
Thank you so much for your wonderful feedback! We are thrilled to hear that you are enjoying the BRAVIA 2 II TV.
Its smart features, such as seamless app integration and voice control, make it incredibly user-friendly, while the stunning picture quality truly elevates your viewing experience. We're glad to know you are satisfied with your purchase and appreciate your recommendation!
Thanks for choosing Sony!
Best regards,
Estefany
Thank you so much for your wonderful feedback! We are thrilled to hear that you are enjoying the BRAVIA 2 II TV.
Its smart features, such as seamless app integration and voice control, make it incredibly user-friendly, while the stunning picture quality truly elevates your viewing experience. We're glad to know you are satisfied with your purchase and appreciate your recommendation!
Thanks for choosing Sony!
Best regards,
Estefany
Written by a customer while visiting influenster.com
Customer Rating
5
Visuals and sound
on July 27, 2025
Posted by: xxomark_938
[This review was collected as part of a promotion.] This had brought movie nights to a new level the visual quality is amazing. The sound is amazing and loud without sounding muffled or distorted. Love being able to stream YouTube on this as a feature. Game nights is also brought to a new level the gameplay quality is amazing and easy to connect the Switch console. Overall it’s a great tv from movies to playing to just having Spotify playing music in the background.
Response from influenster.comBy Sony North America Costumer Support, July 28, 2025
Hello xxomark_938,
Thank you so much for sharing such a wonderful and detailed review of your Sony Bravia 2 II!
We are absolutely thrilled to hear that your new TV has transformed your movie nights and gaming sessions into an even more immersive experience. It's fantastic to know that the visual quality is amazing and that the sound lives up to our standards—clear, loud, and free from distortion.
We're also delighted that you're enjoying the seamless streaming capabilities of YouTube and the ease with which you can connect your Switch for epic game nights. It sounds like the Bravia 2 II has truly become the entertainment hub of your home, from movies and gaming to simply enjoying Spotify in the background.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
Thank you so much for sharing such a wonderful and detailed review of your Sony Bravia 2 II!
We are absolutely thrilled to hear that your new TV has transformed your movie nights and gaming sessions into an even more immersive experience. It's fantastic to know that the visual quality is amazing and that the sound lives up to our standards—clear, loud, and free from distortion.
We're also delighted that you're enjoying the seamless streaming capabilities of YouTube and the ease with which you can connect your Switch for epic game nights. It sounds like the Bravia 2 II has truly become the entertainment hub of your home, from movies and gaming to simply enjoying Spotify in the background.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
Written by a customer while visiting influenster.com
Customer Rating
5
HD, crisp sound, amazing TV!
on July 28, 2025
Posted by: angela119_450
[This review was collected as part of a promotion.] Awesome HD TV that’s crystal clear with crisp audio! The remote has convenient Netflix and other streaming platforms so it’s easy to navigate. I’m also able to screen share with my phone along with other features so I’m super happy with it! No complaints!
Response from influenster.comBy Estefany, Sony North America Customer Support, July 28, 2025
Hi angela119_450!
Thank you for sharing your feedback with us.
We are truly grateful to hear about your positive experience with the BRAVIA2 II. It’s wonderful to know that you appreciate the crystal-clear picture quality and crisp audio. The convenient remote, equipped with quick access to Netflix and other streaming platforms, certainly makes navigation a breeze. Additionally, the screen sharing feature is a fantastic way to enjoy content from your phone on the big screen.
Thanks for choosing Sony!
Best regards,
Estefany
Thank you for sharing your feedback with us.
We are truly grateful to hear about your positive experience with the BRAVIA2 II. It’s wonderful to know that you appreciate the crystal-clear picture quality and crisp audio. The convenient remote, equipped with quick access to Netflix and other streaming platforms, certainly makes navigation a breeze. Additionally, the screen sharing feature is a fantastic way to enjoy content from your phone on the big screen.
Thanks for choosing Sony!
Best regards,
Estefany
Written by a customer while visiting influenster.com