Customer reviews from Samsung US
Samsung - Refurbished Excellent - SWA-9200S/ZA 2.0 Channel Wireless Rear Speaker Kit - Black
Average customer rating
4.4
(87 Reviews)
Rating breakdown 87 reviews
5 Stars
58
4 Stars
14
3 Stars
8
2 Stars
2
1 Star
5
69%of customers recommend this product.
(
9 out of
13)
Customer Reviews for Samsung - Refurbished Excellent - SWA-9200S/ZA 2.0 Channel Wireless Rear Speaker Kit - Black
Customer Rating
3
Rear Speakers - Wireless?
on December 2, 2023
Posted by: Jack T
I just received the Samsung 600c with the wireless rear speakers. Thought it that both rear speakers were wireless but only the left is wireless with speaker wire from the left to right speaker. Makes wire difficult to hide. Other than that happy with system.
Response from Samsung USBy Samsung Solutions, December 5, 2023
Hello Jack T,
Thank you for sharing your thoughts regarding the SWA-9200S Wireless Rear Speaker Kit.
Your review is incredibly important to us and it will be shared among our internal product team.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Thank you for sharing your thoughts regarding the SWA-9200S Wireless Rear Speaker Kit.
Your review is incredibly important to us and it will be shared among our internal product team.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
WANT A THEATER AT HOME, GET THESE
on December 15, 2023
Posted by: JIMBO
from KINGSSPORT, TN
[This review was collected as part of a promotion.] I bought this thinking it would make too much difference and was I wrong. With these it really is theater quality.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not really wireless
on January 11, 2024
Posted by: Barry
Advertised as wireless but have to run speaker wire between to two speakers. Won’t work with my rooms configuration
No, I would not recommend this to a friend.
Response from Samsung USBy Samsung Specialist, January 15, 2024
Barry,
We appreciate you sharing your thoughts about the wireless description of the rear speakers.
Occasionally, customers have trouble hiding and running speaker wires from the front of the room (where their soundbar is) to the back of their room (where they have their rear speakers). The Rear Speaker Kit eliminates that hassle. Connect the rear speakers to its wireless module and place these three in the back of your room. One wire is required to connect each rear speaker to the wireless module. Then plug in the power cable to the module. The “wireless” convenience is in connecting your soundbar and any other speakers at the front of the room to the rear speakers – this can now be done via Wi-Fi through the wireless module, eliminating any clutter of long wires running the length of your room.
If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
~ Samsung Specialist
We appreciate you sharing your thoughts about the wireless description of the rear speakers.
Occasionally, customers have trouble hiding and running speaker wires from the front of the room (where their soundbar is) to the back of their room (where they have their rear speakers). The Rear Speaker Kit eliminates that hassle. Connect the rear speakers to its wireless module and place these three in the back of your room. One wire is required to connect each rear speaker to the wireless module. Then plug in the power cable to the module. The “wireless” convenience is in connecting your soundbar and any other speakers at the front of the room to the rear speakers – this can now be done via Wi-Fi through the wireless module, eliminating any clutter of long wires running the length of your room.
If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Nice sound
on March 21, 2024
Posted by: NikkiNik
[This review was collected as part of a promotion.] Rear speakers have a great sound for the price and size.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best surround speaker on a budget
on March 23, 2024
Posted by: TruckerG
[This review was collected as part of a promotion.] I received the speakers as Christmas give a few years ago and I honestly must say they were the best gift I've ever received. Once I plugged them in and Paradigm with my soundbar and woofer I immediately heard the difference surround sound speakers make when enjoying a movie. After a couple years with the surround sound speakers added to my soundbar and subwoofer I can honestly say there's no other way to watch a movie I honestly want to upgrade to the surround sound atmos. The only thing I would change about these speakers is the ability to add more volume and possibly tweak the sound a bit more. But for the price that these speakers go for even though they were a gift for me they are very good addition to the sound quality and experience the surround sound on movies or just everyday TV shows.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I loved this product!
on April 6, 2024
Posted by: iumityt
[This review was collected as part of a promotion.] These speakers are very loud and great. I connected them to my TV and turned it all the way up to see how loud it was and it shook everything! I had to turn it down obviously but it's still very loud. The sound is also very clear, I had them connected when I was playing a game and I could here pretty much every single sound! Like the grass rustling, the footsteps, even the rustling of the clothes! Overall this is a very good product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
No sound out of speakers
on April 24, 2024
Posted by: Cmasound
I bought them two days ago. They will not give me no sound at all. I used prime video show reacher which plays in 5.1 Dolby I get no sound out of rear I have the rear volume to +6. I have the blue light solid the wires connected to the left and right speaker., I got surround sound set on soundbar which is the Q60CC. What else can I do to get them working. I AM GETTING NO SOUND AT ALL. PLEASE HELP.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Solutions, April 26, 2024
Hi Cmasound,
Thank you for taking a moment to review the SWA-9200S Rear Speaker Kit.
In addition to adjusting the settings through the soundbar, you may want to try checking the sound format on your TV to ensure you are getting the best experience for a surround sound setup.
If your Digital Output Audio Format is set to PCM then you will likely notice decreased performance with surround sound audio systems. Dolby options are designed for surround systems (like 3.1.2 or 7.1), whereas PCM provides great sound quality for stereo speakers.
On a Samsung TV this setting can be found at Home > Settings > Sound > Expert Settings. (It can also be found in the Quick Settings.)
Please also be sure you are using an HDMI cable for the connection between the TV and your HW-Q60CC Soundbar for the best audio experience and support for a wider range of surround sound formats. Additionally, you may want to update the firmware of the soundbar to the latest version featuring the latest features and improvements. You can update the firmware through the SmartThings app, or by using a USB device.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Thank you for taking a moment to review the SWA-9200S Rear Speaker Kit.
In addition to adjusting the settings through the soundbar, you may want to try checking the sound format on your TV to ensure you are getting the best experience for a surround sound setup.
If your Digital Output Audio Format is set to PCM then you will likely notice decreased performance with surround sound audio systems. Dolby options are designed for surround systems (like 3.1.2 or 7.1), whereas PCM provides great sound quality for stereo speakers.
On a Samsung TV this setting can be found at Home > Settings > Sound > Expert Settings. (It can also be found in the Quick Settings.)
Please also be sure you are using an HDMI cable for the connection between the TV and your HW-Q60CC Soundbar for the best audio experience and support for a wider range of surround sound formats. Additionally, you may want to update the firmware of the soundbar to the latest version featuring the latest features and improvements. You can update the firmware through the SmartThings app, or by using a USB device.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Great I love it
on May 17, 2024
Posted by: Tubby123
[This review was collected as part of a promotion.] It is the best I ever had. I will never go any where what did anything
Value
5
Written by a customer while visiting Samsung US