Customer reviews from Samsung US
Samsung - Refurbished Excellent - SWA-9200S/ZA 2.0 Channel Wireless Rear Speaker Kit - Black
Average customer rating
4.4
(87 Reviews)
Rating breakdown 87 reviews
5 Stars
58
4 Stars
14
3 Stars
8
2 Stars
2
1 Star
5
69%of customers recommend this product.
(
9 out of
13)
Customer Reviews for Samsung - Refurbished Excellent - SWA-9200S/ZA 2.0 Channel Wireless Rear Speaker Kit - Black
Customer Rating
5
Wireless speakers
on November 14, 2024
Posted by: Risingmoon
[This review was collected as part of a promotion.] They are so easy to use and the sound is awsome. And so convenient.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Awesome speakers
on November 18, 2024
Posted by: Goose716
[This review was collected as part of a promotion.] They work great sound good clean crisp good bass treble and mids
Value
3
Response from Samsung USBy Samsung Solutions, November 20, 2024
Hi Goose716,
Thank you for purchasing the Samsung SWA-9200S Wireless Rear Speaker Kit and for your review. I am glad to hear that you are happy with the performance of your new rear speakers.
If you are experiencing specific issues that caused you to give this a 3-star rating, please know Samsung Customer Support is here to help.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
Thank you for purchasing the Samsung SWA-9200S Wireless Rear Speaker Kit and for your review. I am glad to hear that you are happy with the performance of your new rear speakers.
If you are experiencing specific issues that caused you to give this a 3-star rating, please know Samsung Customer Support is here to help.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Love em I would get them again
on December 29, 2024
Posted by: Lannette
[This review was collected as part of a promotion.] Would buy again in a heartbeat. They are clear sounding.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love them
on December 31, 2024
Posted by: Babydoll
[This review was collected as part of a promotion.] Can't live without it. Love and enjoy and makes things so much easier. Thank you
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Just ok.
on February 5, 2025
Posted by: Kjmk
We are not terribly impressed. We have them coupled with a Samsung soundbar and television but honestly are not blown away by it. Lesson learned I guess.
Response from Samsung USBy Samsung Solutions, February 7, 2025
Hello Kjmk,
Thank you for taking a few moments to review the Samsung SWA-9200S Wireless Rear Speaker Kit.
Please know, there are various settings you can adjust to improve your experience with the rear speakers.
You can adjust the volume of the rear speakers by using the remote included with the connected soundbar. Press the CH LEVEL button on the soundbar remote, then select REAR LEVEL and use the Up/Down buttons to adjust the volume within a -6 to +6 range.
Additionally, make sure that the source (e.g. TV output) is sending surround channels to the Soundbar. If you are using a format such as PCM, you may experience decreased volume to the rear speakers. Select Bitstream, Auto, or Pass-Through as these settings will allow the TV to send the correct channels to the rear speakers.
Select Samsung Soundbars allow you to enable or disable Dynamic Range Control. You can try turning off DRC by pressing and holding the Sound Mode button while the Soundbar is in standby mode.
I hope these tips help to enhance your audio enjoyment. Should you need further assistance with this issue or have any questions, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Thank you for taking a few moments to review the Samsung SWA-9200S Wireless Rear Speaker Kit.
Please know, there are various settings you can adjust to improve your experience with the rear speakers.
You can adjust the volume of the rear speakers by using the remote included with the connected soundbar. Press the CH LEVEL button on the soundbar remote, then select REAR LEVEL and use the Up/Down buttons to adjust the volume within a -6 to +6 range.
Additionally, make sure that the source (e.g. TV output) is sending surround channels to the Soundbar. If you are using a format such as PCM, you may experience decreased volume to the rear speakers. Select Bitstream, Auto, or Pass-Through as these settings will allow the TV to send the correct channels to the rear speakers.
Select Samsung Soundbars allow you to enable or disable Dynamic Range Control. You can try turning off DRC by pressing and holding the Sound Mode button while the Soundbar is in standby mode.
I hope these tips help to enhance your audio enjoyment. Should you need further assistance with this issue or have any questions, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Asome speaker
on March 7, 2025
Posted by: Hek2320
from Ovid n.y
Bought over a year ago couldn't be happier with sound quality
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound
on June 5, 2025
Posted by: DMENACING1
from Florida
Easy setup and quality sound for the price. Happy with my purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US