Customer reviews from Samsung US
Samsung - Refurbished Excellent - 65 Class S95F Series OLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(418 Reviews)
Rating breakdown 418 reviews
5 Stars
354
4 Stars
35
3 Stars
12
2 Stars
6
1 Star
11
94%of customers recommend this product.
(
169 out of
180)
Customer Reviews for Samsung - Refurbished Excellent - 65 Class S95F Series OLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
The Best
on April 5, 2026
Posted by: Timothy
from Illinois
[This review was collected as part of a promotion.] This tv is the best. That is all I can say. Beautiful color and contrast.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV!
on April 5, 2026
Posted by: CW1962
from Houston, TX
[This review was collected as part of a promotion.] This TV is the best we’ve had. Been buying nothing but Samsung for over 10 years now and this one is super. The antiglare feature is awesome and picture quality is fantastic.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing picture
on April 5, 2026
Posted by: KagJunior
from Wesley Chapel FL
[This review was collected as part of a promotion.] The image is so clear and sharp, I have multiple video game consoles like a Switch, PS3, 4 and 5 pro and it makes even the older console look nicer and smoother with the upscaling features. Movies look amazing and the colors are breathtaking. I would 110% recommend this a your new OLED purchase, you won't be disappointed.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV with Limited Glare
on April 5, 2026
Posted by: Robson
[This review was collected as part of a promotion.] Unbelievable television. I originally went into Best Buy planning to replace my 75” Sony TV with a similar model. It worked fine and met my needs, so I wasn’t looking to upgrade - just replace.
While browsing, I came across this Samsung TV, and the picture immediately caught my attention. What really stood out was the near-zero glare. It was a few thousand dollars more than I planned to spend, but after talking with a salesperson and learning about its anti-glare technology, I decided to go for it.
I’m extremely glad I did.
This TV is a total game changer. My home has a lot of windows and LED lighting, and glare has always been an issue - until now. I can leave the blinds open, keep the lights on, and still enjoy a crystal-clear picture with no distracting reflections.
Beyond that, the overall performance is outstanding. The colors are vibrant, the brightness is excellent, and motion handling is incredibly smooth. Everything just looks better.
If glare has ever been a problem for you, this TV is absolutely worth the investment. Highly
recommend.
recommend.
Written by a customer while visiting Samsung US
Customer Rating
1
TERRIBLE AI customer support and very difficult
on April 6, 2026
Posted by: Sanj
LOUSIEST SUPPORT AND MANUALS...For $4000 television, Samsung has done injustice to the custome by not providing proper usermanual and support. I called to get help and first got intercepted by their stupid AI robot - had to call 3 times to figureout a way around...total waste of my time.
Then comes the customer service representative...poor girl had to listen to my furstration when it is not her fault that Samsung execitives decided to put out a horrible user manual....It doe snot even have a model number on it and it does not even show dimensions of the TV or the one connect box, neither it shows what type of connections are available on one connect box...just shameful documentation on Samsung's side...I wish I would have bought Sony TV....
Response from Samsung USBy Samsung Specialist, April 7, 2026
Sanj,
We appreciate you sharing your experience. To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your S95F TV model to view or download the available guides.
The e-Manual & Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.
For additional guidance, your TV also includes Accessibility features designed to assist with navigation and remote use.
• Learn Menu Screen provides audio guidance for on-screen menus by announcing the name and function of each item as you scroll – without making any changes. This is especially helpful for users who are visually impaired or new to Smart TV menus. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.
• Learn TV Remote helps users become familiar with the layout and function of each button on the Samsung remote. Pressing a button (other than Power) will prompt the TV to announce its name and purpose, again without affecting TV operation. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, press the Return key twice.
If you’d like more assistance with these features, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate you sharing your experience. To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your S95F TV model to view or download the available guides.
The e-Manual & Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.
For additional guidance, your TV also includes Accessibility features designed to assist with navigation and remote use.
• Learn Menu Screen provides audio guidance for on-screen menus by announcing the name and function of each item as you scroll – without making any changes. This is especially helpful for users who are visually impaired or new to Smart TV menus. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.
• Learn TV Remote helps users become familiar with the layout and function of each button on the Samsung remote. Pressing a button (other than Power) will prompt the TV to announce its name and purpose, again without affecting TV operation. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, press the Return key twice.
If you’d like more assistance with these features, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome TV...
on April 6, 2026
Posted by: Lolukes
from Sacramento, California
[This review was collected as part of a promotion.] Hey! Just wanted to say I’ve never doubted Samsung—they always deliver. The Samsung 2025 55" OLED S95F TV is amazing, especially that anti-glare feature. I’m seriously impressed and would definitely recommend it to family and friends. Big thanks to Samsung for keeping up the excellence in electronics!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top of the Line
on April 6, 2026
Posted by: Eric
[This review was collected as part of a promotion.] Great, fabulous, bright picture. I could not have hoped for me. The picture is even better than I imagined. The contrast is wonderful and the vibrancy and smoothness of the streaming process is upscale for sure.
Written by a customer while visiting Samsung US
Customer Rating
2
Died 2 months in
on April 7, 2026
Posted by: Jeremy
It died 2 months in. The whole screen was replaced under warranty. This does not give me confidence for the future of this TV, despite being good initially. Hopefully we just got a lemon.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
1
Response from Samsung USBy Samsung Specialist, April 7, 2026
Jeremy,
Thanks for sharing your experience having your TV serviced. We hope the issue has been fully resolved.
Samsung remains committed to delivering the best possible product experience, quality, and value. Your feedback will be shared with both our product and customer care teams.
If there’s anything more we can do to support you, please don’t hesitate to reach out to us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also reach us via LiveChat by visiting the ‘Support’ link on our website.
~ Samsung Specialist
Thanks for sharing your experience having your TV serviced. We hope the issue has been fully resolved.
Samsung remains committed to delivering the best possible product experience, quality, and value. Your feedback will be shared with both our product and customer care teams.
If there’s anything more we can do to support you, please don’t hesitate to reach out to us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also reach us via LiveChat by visiting the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US