Customer reviews from Samsung US
Samsung - HW-QS700F 3.1.2 Ch Dolby Atmos Soundbar and Subwoofer (2025) - Black
Average customer rating
4.8
(162 Reviews)
Rating breakdown 162 reviews
5 Stars
131
4 Stars
25
3 Stars
5
2 Stars
0
1 Star
1
99%of customers recommend this product.
(
75 out of
76)
Customer Reviews for Samsung - HW-QS700F 3.1.2 Ch Dolby Atmos Soundbar and Subwoofer (2025) - Black
Customer Rating
3
Good experience but it does not work very well
on November 5, 2025
Posted by: TheUser
[This review was collected as part of a promotion.] The Samsung soundbar looks great and sounds good overall, but it didn’t quite live up to my expectations. I really like the sleek, minimalist design — it fits perfectly under my TV and gives a nice premium touch to the setup. The sound quality itself is clean and clear, with good balance between bass and treble. Movies and music sound nice, and it definitely improves the experience compared to most built-in TV speakers.
The problem is with Q-Symphony, which was one of the main reasons I chose this model. On paper, it’s supposed to combine the TV speakers and soundbar for a richer, more immersive sound. In practice, it doesn’t really do much. Whether Q-Symphony is on or off, the audio sounds basically the same. Sometimes it even feels slightly out of sync, which defeats the whole purpose of the feature. I tested it several times and honestly couldn’t tell when it was active.
So while the soundbar itself is fine, the advertised Q-Symphony feature feels more like a gimmick than a real improvement. If you just want a stylish soundbar with decent audio, this one works well. But if you’re expecting Q-Symphony to make a big difference, you’ll probably be disappointed. For that reason, I’m giving it 3 stars — good product overall, but not great value for what it promises.
The problem is with Q-Symphony, which was one of the main reasons I chose this model. On paper, it’s supposed to combine the TV speakers and soundbar for a richer, more immersive sound. In practice, it doesn’t really do much. Whether Q-Symphony is on or off, the audio sounds basically the same. Sometimes it even feels slightly out of sync, which defeats the whole purpose of the feature. I tested it several times and honestly couldn’t tell when it was active.
So while the soundbar itself is fine, the advertised Q-Symphony feature feels more like a gimmick than a real improvement. If you just want a stylish soundbar with decent audio, this one works well. But if you’re expecting Q-Symphony to make a big difference, you’ll probably be disappointed. For that reason, I’m giving it 3 stars — good product overall, but not great value for what it promises.
Value
3
Response from Samsung USBy Samsung Solutions, November 7, 2025
Hello TheUser,
Thank you for taking a few moments to review the Samsung HW-QS700F Soundbar.
You can try optimizing audio performance for your specific content by pressing the SOUND MODE button on your remote and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, GAME PRO, VOICE ENHANCE, NIGHT MODE, or ADAPTIVE SOUND
You can further adjust TREBLE and BASS via the TONE CONTROL button by pressing the UP/DOWN button on your soundbar remote.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.)
To control the volume of each speaker, select CENTER LEVEL or TOP LEVEL in Sound Settings, and then adjust the volume between -6 to +6 by using the Up/Down buttons.
With the optional SWA-9500S Wireless Rear Speakers connected you can adjust the volume by using the provided Soundbar remote. Press CH LEVEL and select REAR LEVEL or REAR TOP LEVEL, then use the Up/Down buttons to adjust the volume within a -6 to +6 range.
If the video on the TV and audio from the Soundbar are not synchronized, select SYNC in Sound Control, and then set the audio delay between 0~300 milliseconds by using the Up/Down buttons.
Alternatively, you can adjust all of these same settings and more within the SmartThings app. Download the app for your iOS or Android device and then connect your Soundbar to Wi-Fi. From here, you will be able to adjust all of the same settings as the provided remote, but with the added benefit of being able to see the changes on your smart device.
I hope these tips help improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
Thank you for taking a few moments to review the Samsung HW-QS700F Soundbar.
You can try optimizing audio performance for your specific content by pressing the SOUND MODE button on your remote and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, GAME PRO, VOICE ENHANCE, NIGHT MODE, or ADAPTIVE SOUND
You can further adjust TREBLE and BASS via the TONE CONTROL button by pressing the UP/DOWN button on your soundbar remote.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.)
To control the volume of each speaker, select CENTER LEVEL or TOP LEVEL in Sound Settings, and then adjust the volume between -6 to +6 by using the Up/Down buttons.
With the optional SWA-9500S Wireless Rear Speakers connected you can adjust the volume by using the provided Soundbar remote. Press CH LEVEL and select REAR LEVEL or REAR TOP LEVEL, then use the Up/Down buttons to adjust the volume within a -6 to +6 range.
If the video on the TV and audio from the Soundbar are not synchronized, select SYNC in Sound Control, and then set the audio delay between 0~300 milliseconds by using the Up/Down buttons.
Alternatively, you can adjust all of these same settings and more within the SmartThings app. Download the app for your iOS or Android device and then connect your Soundbar to Wi-Fi. From here, you will be able to adjust all of the same settings as the provided remote, but with the added benefit of being able to see the changes on your smart device.
I hope these tips help improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Review of Soundbar
on November 6, 2025
Posted by: Juliot
[This review was collected as part of a promotion.] This soundbar has done the job. It goves us great theater sound.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing sound and totally worth i
on November 9, 2025
Posted by: Sndyrose
[This review was collected as part of a promotion.] Overall, it's a great sound system.You can hook it to your t v.It's just great.I'd recommend it to anybody
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love My sub and sound bar
on November 11, 2025
Posted by: Got2rockout
[This review was collected as part of a promotion.] The only negative thing I can say is my neighbors hate me cuz I love the way my music sounds and also my movies and to me who can just listen to either one of them without a good sounds system and this is a great one. I have no problems with it at all love all my Samsung products. You guys rock literally .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
No Bass and echoed delay
on August 23, 2025
Posted by: Chris1979g
[This review was collected as part of a promotion.] Terrible audio echoing delay and no base subwoofers trash
Value
1
Response from Samsung USBy Samsung Solutions, August 25, 2025
Hi Chris1979g,
We appreciate you taking a moment to review the Samsung HW-QS700F Soundbar.
If the video on the TV and audio from the soundbar are not synchronized, press the SOUND CONTROL button on the soundbar remote, until you see AUDIO SYNC on the display. You can then set the audio delay between 0~300 milliseconds by using the Up/Down buttons.
You can also try the below to minimize the delay:
1) Connect the source directly to the Soundbar’s HDMI input, then connect the Soundbar to the HDMI ARC input on the TV.
2) On the TV, set the Sound Delay level to 0. Home > Settings > Sound > Expert Settings > Digital Output Audio Delay: “0”
3) Change the audio format to PCM on both the source device and the TV.
With the sound mode set to standard, press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons.
By pressing the SOUND MODE button on your remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, GAME PRO, or ADAPTIVE SOUND.
If you would like louder (or softer) bass from your subwoofer, you can adjust the level by rocking the WOOFER button on the soundbar remote, and then adjusting the level from -6 to +6. To set the subwoofer volume level to 0, press the button in.
You can adjust the Treble and Bass by pressing the TONE CONTROL button then use the UP/DOWN buttons to change the levels between -6 to +6.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
We appreciate you taking a moment to review the Samsung HW-QS700F Soundbar.
If the video on the TV and audio from the soundbar are not synchronized, press the SOUND CONTROL button on the soundbar remote, until you see AUDIO SYNC on the display. You can then set the audio delay between 0~300 milliseconds by using the Up/Down buttons.
You can also try the below to minimize the delay:
1) Connect the source directly to the Soundbar’s HDMI input, then connect the Soundbar to the HDMI ARC input on the TV.
2) On the TV, set the Sound Delay level to 0. Home > Settings > Sound > Expert Settings > Digital Output Audio Delay: “0”
3) Change the audio format to PCM on both the source device and the TV.
With the sound mode set to standard, press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons.
By pressing the SOUND MODE button on your remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, GAME PRO, or ADAPTIVE SOUND.
If you would like louder (or softer) bass from your subwoofer, you can adjust the level by rocking the WOOFER button on the soundbar remote, and then adjusting the level from -6 to +6. To set the subwoofer volume level to 0, press the button in.
You can adjust the Treble and Bass by pressing the TONE CONTROL button then use the UP/DOWN buttons to change the levels between -6 to +6.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
3
It has theater quality sound great in my room
on September 15, 2025
Posted by: Stayfrosty
[This review was collected as part of a promotion.] This is a great audio system good sound and easy to use
Value
3
Response from Samsung USBy Samsung Solutions, September 18, 2025
Hi Stayfrosty, Thank you for purchasing the Samsung HW-QS700F and for your review. I am glad to hear that you are happy with the performance of your new soundbar. If you are experiencing specific issues that caused you to give this a 3-star rating, please know Samsung Customer Support is here to help. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent by clicking the ‘Support’ link on the Samsung website. ~Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
3
Itcouldbebetter
on May 10, 2025
Posted by: Couldbebetter
[This review was collected as part of a promotion.] The sound is definitely much better than the TV however it constantly disconnects from Bluetooth and i have to connect it every time I go to watch tv
Value
3
Response from Samsung USBy Samsung Solutions, May 12, 2025
Hello Couldbebetter,
We appreciate you taking a few moments to review the New Samsung HW-QS700F Soundbar.
If you leave the soundbar on a different source (e.g., HDMI), it may not auto-switch back to Bluetooth.
Make sure you leave it on the Bluetooth source before turning off the TV.
If available, we recommend using the HDMI connection to your TV.
Connecting your soundbar to a TV through HDMI will provide the best audio and user experience, often eliminating any connection or delay issues you may be experiencing. There are 2 ways to connect your soundbar with HDMI: you can connect a device to your soundbar (like a Blu-ray player) and then connect the soundbar to the TV, or you can use HDMI ARC. The first method will give you the best possible sound from external devices you regularly use. ARC is the way to go if you want great sound from streaming apps on your TV and a soundbar.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
We appreciate you taking a few moments to review the New Samsung HW-QS700F Soundbar.
If you leave the soundbar on a different source (e.g., HDMI), it may not auto-switch back to Bluetooth.
Make sure you leave it on the Bluetooth source before turning off the TV.
If available, we recommend using the HDMI connection to your TV.
Connecting your soundbar to a TV through HDMI will provide the best audio and user experience, often eliminating any connection or delay issues you may be experiencing. There are 2 ways to connect your soundbar with HDMI: you can connect a device to your soundbar (like a Blu-ray player) and then connect the soundbar to the TV, or you can use HDMI ARC. The first method will give you the best possible sound from external devices you regularly use. ARC is the way to go if you want great sound from streaming apps on your TV and a soundbar.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
4
Packs a big punch for a mild cost.
on August 20, 2025
Posted by: Soundforthelow
[This review was collected as part of a promotion.] Solid sound depth & precision for a fair price
Solid sound depth & precision for a fair price
Solid sound depth & precision for a fair price
Solid sound depth & precision for a fair price
Solid sound depth & precision for a fair price
Solid sound depth & precision for a fair price
Solid sound depth & precision for a fair price
Solid sound depth & precision for a fair price
Solid sound depth & precision for a fair price
Value
4
Written by a customer while visiting Samsung US