Customer reviews from Samsung US
Samsung - 9100 PRO 4TB with Heatsink Internal SSD PCIe Gen 5x4 NVMe, Speeds Up to 14800 MB/s
Average customer rating
4.8
(313 Reviews)
Rating breakdown 313 reviews
5 Stars
274
4 Stars
31
3 Stars
7
2 Stars
1
1 Star
0
98%of customers recommend this product.
(
153 out of
156)
Customer Reviews for Samsung - 9100 PRO 4TB with Heatsink Internal SSD PCIe Gen 5x4 NVMe, Speeds Up to 14800 MB/s
Customer Rating
3
No longer works
on July 5, 2026
Posted by: Beardedone21
Expertise:Intermediate
[This review was collected as part of a promotion.] Worked great for a few years then one day just became unreadable
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
3
Value
2
Response from Samsung USBy Samsung Brand Ambassador, July 6, 2026
Beardedone21,
Thank you for purchasing the Samsung 9100 PRO SSD. We appreciate you sharing your experience with us.
Samsung stands behind the quality and performance of every 9100 PRO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer.
Please contact Samsung Customer Support so we can better understand your issue and assist you with step-by-step troubleshooting or warranty service. You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We look forward to hearing from you soon.
~ Samsung Pro
Thank you for purchasing the Samsung 9100 PRO SSD. We appreciate you sharing your experience with us.
Samsung stands behind the quality and performance of every 9100 PRO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer.
Please contact Samsung Customer Support so we can better understand your issue and assist you with step-by-step troubleshooting or warranty service. You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We look forward to hearing from you soon.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent speed and performance!
on July 4, 2026
Posted by: Mlynoph
from Dallas, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] The Samsung 9100 Pro is the first and only SSD I've purchased for my new PC. It has so far exceeded all of my expectations! It was very easy to install into my system and worked quickly with no issues. Even at heavy uploads this SSD has stayed cool and running smoothly. It has had no lag or delay when transferring data and it has stayed in this condition for the better half of a year now. I suspect I will not need an upgrade any time soon, as I will be using this for years to come!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works great
on July 3, 2026
Posted by: AndyYellow
from Chicago IL
Expertise:Expert
[This review was collected as part of a promotion.] Very fast and reliable storage. Definitely recommend this product. Will buy again
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
1TB SSD HP ENVY UPDATE.
on June 29, 2026
Posted by: Radical
from New Braunfels TX
Expertise:Expert
[This review was collected as part of a promotion.] Bought this to make my HP Envy boot and run faster.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Speed racer go!
on June 29, 2026
Posted by: Lars
[This review was collected as part of a promotion.] Blazing fast, rock solid performance great buy, go get one today!
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on June 27, 2026
Posted by: Jr523
[This review was collected as part of a promotion.] Capability is great dependable for sure I would recommend
Written by a customer while visiting Samsung US
Customer Rating
4
Great, reliable product
on June 27, 2026
Posted by: Gandalf
Expertise:Intermediate
[This review was collected as part of a promotion.] WD_BLACK SN850X NVMe SSD / W9100 PRO 8TB NVMe M.2 SSD with Heatsink. Installation was quick and straightforward, and the included heatsink keeps temperatures surprisingly low even during long gaming sessions, large file transfers, and intensive workloads.
The speed difference compared to older SSDs is night and day — boot times are nearly instant, games load incredibly fast, and multitasking feels effortless. The massive 8TB capacity is a huge advantage because I no longer have to constantly manage storage space or uninstall applications to make room for new projects and games.
Build quality feels premium, and the drive has been completely stable with zero issues so far. Whether you’re using it for gaming, content creation, video editing, or professional workloads, this SSD delivers top-tier performance across the board.
Overall, this is an excellent high-capacity NVMe drive that combines speed, reliability, and thermal performance in one package. Definitely worth the investment if you want a future-proof storage upgrade.
The speed difference compared to older SSDs is night and day — boot times are nearly instant, games load incredibly fast, and multitasking feels effortless. The massive 8TB capacity is a huge advantage because I no longer have to constantly manage storage space or uninstall applications to make room for new projects and games.
Build quality feels premium, and the drive has been completely stable with zero issues so far. Whether you’re using it for gaming, content creation, video editing, or professional workloads, this SSD delivers top-tier performance across the board.
Overall, this is an excellent high-capacity NVMe drive that combines speed, reliability, and thermal performance in one package. Definitely worth the investment if you want a future-proof storage upgrade.
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for Any Occasion
on June 26, 2026
Posted by: Bubby
from Iowa
Expertise:Expert
[This review was collected as part of a promotion.] The Amount of storage is extraordinary, I was able to back up all my photos, videos and documents of my past generations making it the largest collection of my family's history going back almost 2 Century's. I am astonished at he speed of this i can access everything in the blink of an eye. I have purchased several of these as technology advances there is more and more digital memories being created.
This is perfect for gaming as I and my family love playing games. Easy to install.
This is perfect for gaming as I and my family love playing games. Easy to install.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US