Customer reviews from Samsung US
Samsung - 9100 PRO 4TB with Heatsink Internal SSD PCIe Gen 5x4 NVMe, Speeds Up to 14800 MB/s
Average customer rating
4.8
(69 Reviews)
Rating breakdown 69 reviews
5 Stars
58
4 Stars
8
3 Stars
3
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
35 out of
35)
Customer Reviews for Samsung - 9100 PRO 4TB with Heatsink Internal SSD PCIe Gen 5x4 NVMe, Speeds Up to 14800 MB/s
Customer Rating
3
Great
on May 30, 2026
Posted by: Love
from Ne
[This review was collected as part of a promotion.] It's has a bit of speed, and i like when it's over heating it cools off fast and throughput it lays sometimes it compatibility and good to use.
I would recommend this to a friend!
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy Samsung Brand Ambassador, June 1, 2026
Love,
Thanks for choosing the Samsung 9100 PRO SSD. I hope that your SSD is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product. You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
~Samsung Pro
Thanks for choosing the Samsung 9100 PRO SSD. I hope that your SSD is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product. You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
~Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best drives available.
on May 27, 2026
Posted by: Mamichaser
from Boston, Ma
Expertise:Intermediate
[This review was collected as part of a promotion.] Great Drive to use on any gaming handheld device, for speed and performance. Great compatability and cooling.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful performance, buying another for sons pc.
on May 15, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Amazing storage speeds, also looks super sleek and modern inside my pc.
Written by a customer while visiting Samsung US
Customer Rating
5
Plenty of storage
on May 11, 2026
Posted by: Moses
[This review was collected as part of a promotion.] Works great! Plenty of storage space for all my games.
Written by a customer while visiting Samsung US
Customer Rating
5
Reliable hard drive
on April 15, 2026
Posted by: Alex
from New York, NY
[This review was collected as part of a promotion.] Insert in desktop. Works great without any issues.
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Customer Rating
3
The storage room is good.
on April 15, 2026
Posted by: Leopard7362
Expertise:Intermediate
[This review was collected as part of a promotion.] It would be great if you used it for PC other than PS5. The driver tends to reboot after 4 hours of game play.
I would recommend this to a friend!
Features
4
Performance
2
Design
4
Value
2
Response from Samsung USBy Samsung Brand Ambassador, April 15, 2026
Leopard7362,
Thank you for your review of the Samsung 9100 PRO SSD. Your experience with your drive rebooting is very important to us and we will share your feedback with our product team.
Please contact Samsung Memory Support directly so that we can better investigate your issue and assist you towards a solution or replacement.
You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung stands behind the quality and performance of every 9100 PRO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer.
We hope to hear from you soon.
~ Samsung Pro
Thank you for your review of the Samsung 9100 PRO SSD. Your experience with your drive rebooting is very important to us and we will share your feedback with our product team.
Please contact Samsung Memory Support directly so that we can better investigate your issue and assist you towards a solution or replacement.
You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung stands behind the quality and performance of every 9100 PRO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer.
We hope to hear from you soon.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
9100 PRO w/ Heatsink 4 TB SSD NVMe
on April 14, 2026
Posted by: Jose M
from California
Expertise:Intermediate
[This review was collected as part of a promotion.] This product is one of the best products I've ever used by far the best compatibility ever no issues on install or workability. No issues with heat it always stays cool.. the speed is unbelievable no lag time.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Happy with my choice
on April 10, 2026
Posted by: Mtman
[This review was collected as part of a promotion.] The 9100 Pro is great works flawlessly with my pc. The 1TB is fast with all my programs opening instantly and booting up is a breeze. I've not seen or had any issues with heat no matter what I'm what I'm doing it stays cool.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US