Customer reviews from Samsung US
Samsung - HW-Q900F Q Series Soundbar 7.1.2 Ch Subwoofer (2025) - Black
Average customer rating
4.9
(148 Reviews)
Rating breakdown 148 reviews
5 Stars
136
4 Stars
9
3 Stars
2
2 Stars
1
1 Star
0
98%of customers recommend this product.
(
54 out of
55)
Customer Reviews for Samsung - HW-Q900F Q Series Soundbar 7.1.2 Ch Subwoofer (2025) - Black
Customer Rating
5
Sound Bar for TV
on December 20, 2025
Posted by: Phillip
[This review was collected as part of a promotion.] This product sounds just like a surround sound.Should it's easy set up no bulky wires.It was perfect.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great soundbar
on December 20, 2025
Posted by: Shawns
[This review was collected as part of a promotion.] Great sound bar for my condo. The subwoofer has some awesome base the soundbar is awesome. I recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smother sound then was expecting..easy to hook up
on December 22, 2025
Posted by: Hotrob22
[This review was collected as part of a promotion.] Very happy with this model.. gets super loud when needed.. easy to hook up ..many different types of sound you can choose from..very happy with my new speaker
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Sounds Great but cutting out is a large issue
on February 5, 2026
Posted by: gcstang
The sound is great when it's not cutting out while watching streaming content.
After repeatedly resetting, restarting the connections, synching it still cuts out while watching streaming content.
After repeatedly resetting, restarting the connections, synching it still cuts out while watching streaming content.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
3
Value
1
Response from Samsung USBy Samsung Solutions, February 6, 2026
Hello gcstang,
We appreciate you taking a few moments to review the Samsung HW-Q900F Soundbar.
I am sorry to hear that you are experiencing issues with the sound occasionally dropping from your soundbar. You may first want to check the cable connection of the soundbar to the TV or external device to ensure it is secure, and properly connected to the correct port.
In addition to checking the connections of the soundbar, please make sure your soundbar is using the latest firmware Version. Updating the firmware on your soundbar gives you all the benefits of the latest improvements. You can update your firmware by using a USB device.
You may also want to initialize your soundbar by pressing the - and + (volume) buttons on the top of the soundbar at the same time for at least 5 seconds. “INIT OK” appears on the display and then the Soundbar is reset. Please know, this will reset all settings on the soundbar back to default; any sound adjustments will need to be performed again.
Should you continue to experience audio dropouts, and are connected wirelessly, please use the included cable to connect the soundbar to the TV. Using a wired connection instead of wireless often eliminates the issue entirely and improves the user experience.
I hope these tips help resolve your issues.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
We appreciate you taking a few moments to review the Samsung HW-Q900F Soundbar.
I am sorry to hear that you are experiencing issues with the sound occasionally dropping from your soundbar. You may first want to check the cable connection of the soundbar to the TV or external device to ensure it is secure, and properly connected to the correct port.
In addition to checking the connections of the soundbar, please make sure your soundbar is using the latest firmware Version. Updating the firmware on your soundbar gives you all the benefits of the latest improvements. You can update your firmware by using a USB device.
You may also want to initialize your soundbar by pressing the - and + (volume) buttons on the top of the soundbar at the same time for at least 5 seconds. “INIT OK” appears on the display and then the Soundbar is reset. Please know, this will reset all settings on the soundbar back to default; any sound adjustments will need to be performed again.
Should you continue to experience audio dropouts, and are connected wirelessly, please use the included cable to connect the soundbar to the TV. Using a wired connection instead of wireless often eliminates the issue entirely and improves the user experience.
I hope these tips help resolve your issues.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
Written by a customer while visiting Samsung US