Customer reviews from Samsung US
Samsung - 75" Class Q8BA Series 4K UHD QLED LCD TV I Color: Black
Average customer rating
4.8
(1,053 Reviews)
Rating breakdown 1,053 reviews
5 Stars
879
4 Stars
133
3 Stars
19
2 Stars
13
1 Star
9
26%of customers recommend this product.
(
5 out of
19)
Customer Reviews for Samsung - 75" Class Q8BA Series 4K UHD QLED LCD TV I Color: Black
Customer Rating
4
Great TV, but...
on September 6, 2021
Posted by: MikeJacksonville
[This review was collected as part of a promotion.] The TV is great, but.....the blacks. When I'm watching a night scene or a dark room or tunnel I have white blotches on the screen, very noticeable and it's not even a year old yet. Other than tha (and that's pretty big), it's a great TV, I mean the picture outside of dark scenes are fantastic. Plus I love that it linked so well and quickly with my phone, and the brights are great.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, September 7, 2021
MikeJacksonville,
Thank you for sharing your thoughts on the picture quality of your new 2021 Q60A QLED TV. To ensure that your TV’s picture is optimized, be sure that you are always running the latest firmware update. You can check this by going to Settings > Support > Software Update or you can enable Auto Update for convenience.
If the picture you are seeing out-of-the-box is not to your liking, there are several picture settings you may want to try adjusting.
You can select the Picture Mode that provides the best viewing experience. Go to Home > Settings > Picture > Picture Mode
1) Standard: Is the default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Is suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to: Settings > Picture > Expert Settings > to manually fine tune your image with functions such as Brightness, Contrast, Sharpness, Color, Tint (G/R), Picture Clarity Settings, Local Dimming, Contrast Enhancer, and many more.
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for sharing your thoughts on the picture quality of your new 2021 Q60A QLED TV. To ensure that your TV’s picture is optimized, be sure that you are always running the latest firmware update. You can check this by going to Settings > Support > Software Update or you can enable Auto Update for convenience.
If the picture you are seeing out-of-the-box is not to your liking, there are several picture settings you may want to try adjusting.
You can select the Picture Mode that provides the best viewing experience. Go to Home > Settings > Picture > Picture Mode
1) Standard: Is the default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Is suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to: Settings > Picture > Expert Settings > to manually fine tune your image with functions such as Brightness, Contrast, Sharpness, Color, Tint (G/R), Picture Clarity Settings, Local Dimming, Contrast Enhancer, and many more.
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great for gaming
on September 6, 2021
Posted by: Jokesonyou84
[This review was collected as part of a promotion.] U really got the tv for the gaming so I have a tv in my office.
Written by a customer while visiting Samsung US
Customer Rating
4
great tv
on September 6, 2021
Posted by: bdawg
[This review was collected as part of a promotion.] Streaming
gaming
movies
appletv
prime movie
vudu
pluto
movies anywhere
regular tv
peacock plus
samsung plus
gaming
movies
appletv
prime movie
vudu
pluto
movies anywhere
regular tv
peacock plus
samsung plus
Written by a customer while visiting Samsung US
Customer Rating
5
I love this product
on September 7, 2021
Posted by: Almighty
[This review was collected as part of a promotion.] For playing games and movies when I'm off of work and tired
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent tv
on September 7, 2021
Posted by: Dicj
[This review was collected as part of a promotion.] Just bought this tv. Absolutely love Tivan. Much better than webos. Only issue which is evidently common with this tv is the lip sync. Finally got it corrected after exhaustive search on internet. Will definitely buy another Samsungwhen my other tv goes.
Written by a customer while visiting Samsung US
Customer Rating
5
Best of the best
on September 7, 2021
Posted by: Anonymous
[This review was collected as part of a promotion.] The QLED series 4k TV is nothing less than spectacular. This is my 3rd Samsung TV and I won't buy any other brand. The colors are breathtaking and the speed of the menus is virtually instant. I can even play Playstation on it with no lag at all. It has automatic game mode that makes it as fast as my Asus gaming monitor. The Samsung store has all the apps/channels I needed and more. Plus it has Samsung plus TV built in. As the title says. The best of the best.
Written by a customer while visiting Samsung US
Customer Rating
5
All good except security measures
on September 7, 2021
Posted by: MYQLED
[This review was collected as part of a promotion.] Everything it’s perfect for the price,gaming mode,Apple TV/mirror,and the remote control it’s the best of it,SAMSUNG YALL ROCK!!!!!
Written by a customer while visiting Samsung US
Customer Rating
5
Great imagen quality
on September 7, 2021
Posted by: Alexa2410
[This review was collected as part of a promotion.] Super easy set up, great sound and imagen. More than 100 Chanel’s by tv plus.
Written by a customer while visiting Samsung US