Customer reviews from Samsung US
Samsung - 75" Class Q8BA Series 4K UHD QLED LCD TV I Color: Black
Average customer rating
4.8 out of 5
4.8
(1,053 Reviews)
Open Ratings Snapshot
Rating breakdown 1,053 reviews
5 Stars
879
4 Stars
133
3 Stars
19
2 Stars
13
1 Star
9
26%of customers recommend this product. 
(
5 out of 19
)
Best Buy Privacy Policy
Customer Reviews for Samsung - 75" Class Q8BA Series 4K UHD QLED LCD TV I Color: Black
Customer Rating
5 out of 5
5
This product has great features!
on July 24, 2021
Posted by: Sandra
[This review was collected as part of a promotion.] I love how I have access to all my streaming apps in one place! I’m able to watch all my favorite movies and tv shows. As well as workout at home. This tv has many features to choose from when it comes to how you watch TV. Once you get a QLED series there's no going back!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic TV
on July 24, 2021
Posted by: Timbo
[This review was collected as part of a promotion.] We use the Q60A mostly for gaming. It works really well and looks great.
Just make sure to turn off all the FX and post processing.
Def. Recommend!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best for a well lit environment
on July 24, 2021
Posted by: DidtheResearch
[This review was collected as part of a promotion.] I chose this Samsung model because it had multiple positive reviews for it's clarity and contrast in a a well lit room. I placed it in a room full of natural light windows. The reviews are accurate. I'm very happy with my Samsung selection.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Viewing pleasure personified
on July 24, 2021
Posted by: Hamop
[This review was collected as part of a promotion.] I chose the Samsung 80A because of its speed and ease of use. Sports and movies are breathtaking. If you enjoy movies, you will like the upscaling of the 80A that produces a higher resolution picture regardless of the lower resolution of the movie . Also for all sports fans, fast moving events are clear and not smeared .
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice picture. Quirky menu and remote
on July 24, 2021
Posted by: Kurt
[This review was collected as part of a promotion.] Looks great and easy to install. I like the photo frame option.
The menu is quirky though. It is unclear where I am on the first home screen. I constantly end up overshooting the app bar. It is annoying. I guess it should be more clear where you are on the screen.
I have also had a very hard time with the Youtube TV app but it seems (knock wood) to be sorted out.
Response from Samsung USBy Samsung SpecialistSamsung Brand AmbassadorJuly 26, 2021
Hi Kurt,

Thank you for purchasing Samsung's Q70A TV and for your review. We appreciate your feedback regarding the design of the interface and remote, as well as the YouTube TV app. Your experience with the YouTube TV app has been shared with our product teams. Please make sure that Auto Update is turned on so that your apps can stay current with the latest updates and patches. Navigate to the Settings within the App Store and set Auto Update to: On.

Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.

For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This TV is Awesome
on July 25, 2021
Posted by: Mytv
[This review was collected as part of a promotion.] I use my TV for Movies, gaming, sports. I really like the picture quality the ease of navigating and the setup was easy.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great quality, color depth
on July 25, 2021
Posted by: C112
[This review was collected as part of a promotion.] Great picture quality & color depth. As good if not better than plasma. Good selection of apps. Only complaint is when first turn TV on our change channel, loads with poor quality and takes 2-3 seconds to load good quality.
Response from Samsung USBy Samsung SpecialistSamsung Brand AmbassadorJuly 26, 2021
Hi C112,

Thank you for purchasing the 2021 Q80A TV and for sharing the details of your issue when powering your TV on. A network issue may be the cause. You may want to go through these steps to check your network connection:

1) Make sure that no items that can generate electromagnetic interferences are placed between the TV and the wireless/wired access point.

2) Check if the access point is turned on. If it is on, turn it off, wait 1 or 2 minutes, and then turn it on. Enter the correct password if required.

3) If the wireless connection fails, connect the TV to the access point via a LAN cable. If the TV can connect to the Internet normally via the wired connection, there might be a problem with the access point. In this case, try using a different access point.

4) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test

5) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again.

I hope these tips help. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.

For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

~ Samsung Specialist

Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Product
on July 25, 2021
Posted by: Couch5warmer
[This review was collected as part of a promotion.] This TV is great for what we have been viewing on it such as Baseball games, Movies, Cartoons of course and Animal documentary’s. We have enjoyed using our Apps as well.
Written by a customer while visiting Samsung US
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