Customer reviews from Samsung US
Samsung - 75" Class Q8BA Series 4K UHD QLED LCD TV I Color: Black
Average customer rating
4.8
(1,053 Reviews)
Rating breakdown 1,053 reviews
5 Stars
879
4 Stars
133
3 Stars
19
2 Stars
13
1 Star
9
26%of customers recommend this product.
(
5 out of
19)
Customer Reviews for Samsung - 75" Class Q8BA Series 4K UHD QLED LCD TV I Color: Black
Customer Rating
5
Easy setup, great picture
on June 29, 2021
Posted by: Waterdoc83
[This review was collected as part of a promotion.] Love the tv so far. It was easy to setup, has a great picture, and I can easily connect my Bluetooth AirPods to it when it want to avoid disturbing everyone else in the house.
Written by a customer while visiting Samsung US
Customer Rating
5
High quality
on June 29, 2021
Posted by: CurlyGirl23
[This review was collected as part of a promotion.] I use my Samsung for streaming hulu and Netflix. Its absolutely amazing. The quality of the tv is nice and clear. My bf uses it for gaming and the resolution is perfect. No grainy pictures and the sound is loud and clear. Also as great apps. I do not regret this purchase. I would totally recommend getting this TV!!
Written by a customer while visiting Samsung US
Customer Rating
3
Voice is always out of sync
on June 29, 2021
Posted by: Lipsync
[This review was collected as part of a promotion.] No matter how often I adjust the Samsung sound bar according to instructions, or turn the sound bar off and adjust the television according to instructions, the voice doesn’t match the picture for any more than an hour. I have a 13- year old Sony that doesn’t have this issue at all. I’ve checked on line and followed all suggestions applicable to Samsung, but can’t solve the problem. Otherwise, a nice television.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, June 30, 2021
Hi Lipsync,
Thank you for your review of Samsung's Q80A QLED 4K Smart TV and for sharing your experience with sound delay issues. It could possibly be a source issue, but if you are hearing an audio delay across all sources/channels and you have a Home Theatre System or other speakers connected to your TV, you can access the Audio Delay settings to increase the audio delay. Go to: Settings > Sound > Expert Settings > Digital Output Audio Delay
Please know that our 2021 TVs do have an audio Pass-Through feature. This feature allows the audio signal to be sent out unprocessed to an external Soundbar or receiver connected to the TV. The external Soundbar or receiver then processes the audio, thereby eliminating the added step of processing by the TV, which adds delay.
On your TV go to: Settings > Sound > Expert Settings > Digital Audio Output Format > Pass-Through
If you have tried this and your issue persists, please reach out to Samsung Customer Support so that we can provide further troubleshooting. You can call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
We hope to hear from you.
~ Samsung Specialist
Thank you for your review of Samsung's Q80A QLED 4K Smart TV and for sharing your experience with sound delay issues. It could possibly be a source issue, but if you are hearing an audio delay across all sources/channels and you have a Home Theatre System or other speakers connected to your TV, you can access the Audio Delay settings to increase the audio delay. Go to: Settings > Sound > Expert Settings > Digital Output Audio Delay
Please know that our 2021 TVs do have an audio Pass-Through feature. This feature allows the audio signal to be sent out unprocessed to an external Soundbar or receiver connected to the TV. The external Soundbar or receiver then processes the audio, thereby eliminating the added step of processing by the TV, which adds delay.
On your TV go to: Settings > Sound > Expert Settings > Digital Audio Output Format > Pass-Through
If you have tried this and your issue persists, please reach out to Samsung Customer Support so that we can provide further troubleshooting. You can call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
We hope to hear from you.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
2
Have to delete and reinstall apps
on June 29, 2021
Posted by: Strumbower
[This review was collected as part of a promotion.] I have several Samsung TVs and love them. For this to be a smart tv, it's not so smart. I have to delete and reinstall YouTube TV app several times a day to get it to change stations. It's spins alot and then locks up. None of my other Samsung Smart TVs have this issue. So disappointed.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, June 30, 2021
Hi Strumbower,
Thank you for choosing Samsung's Q60A TV and for your review. Your experience with the YouTube TV app has been shared with our product teams. Please make sure that Auto Update is turned on so that your apps can stay current with the latest updates and patches. Navigate to the Settings within the App Store and set Auto Update to: On.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for choosing Samsung's Q60A TV and for your review. Your experience with the YouTube TV app has been shared with our product teams. Please make sure that Auto Update is turned on so that your apps can stay current with the latest updates and patches. Navigate to the Settings within the App Store and set Auto Update to: On.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Q70A 70"
on June 29, 2021
Posted by: karam
[This review was collected as part of a promotion.] I went with the Q70A 70" based on the space available.
- Incredible TV for the my space & lighting
Written by a customer while visiting Samsung US
Customer Rating
5
Really easy to work with
on June 29, 2021
Posted by: Ch1no
[This review was collected as part of a promotion.] If I had to choose I would go with this series all over again
Written by a customer while visiting Samsung US
Customer Rating
5
We love our Samsung!
on June 29, 2021
Posted by: FreeHugs
[This review was collected as part of a promotion.] My wife and I love our 65” 4K Samsung TV. We knew the quality and reliability would be great, but we are thoroughly pleased with how well the integration works with streaming apps and Apple AirPlay. Overall, highly recommend!
Written by a customer while visiting Samsung US
Customer Rating
5
My Smart home just got smarter
on June 29, 2021
Posted by: directordp
[This review was collected as part of a promotion.] I am a filmmaker by profession and absolutely love the picture quality of this TV. True colors to what I and what other filmmakers spend many hours to perfect as well as beautiful shots and action need to be presented perfectly, and this TV does.
I also have a "smart home" and the smart features that this TV has make it smarter. I can just tell my virtual assistant to turn it on and off and that's it. Would buy it again!
I also have a "smart home" and the smart features that this TV has make it smarter. I can just tell my virtual assistant to turn it on and off and that's it. Would buy it again!
Written by a customer while visiting Samsung US