Customer reviews from aosu
AOSU - 2K 3.0-MP QHD Wi-Fi AI-Smart Wide-Angle Video Doorbell with Home Station Chime V8P1AX11 - Black
Average customer rating
4.7
(211 Reviews)
Rating breakdown 211 reviews
5 Stars
172
4 Stars
26
3 Stars
4
2 Stars
3
1 Star
6
Customer Reviews for AOSU - 2K 3.0-MP QHD Wi-Fi AI-Smart Wide-Angle Video Doorbell with Home Station Chime V8P1AX11 - Black
Customer Rating
5
on March 6, 2026
Posted by: Serge B
We had our front door replaced recently and had anticipated to update our current low tech door bell with the AOSU video doorbell ultra and Wi-Fi Homebase. When the new door was installed, we installed the doorbell base and then tried to sync it to our smart phones. Unfortunately, for some unknown reason, the unit would not sync with our smartphones. I then contacted the AOSU Support team through their 1-866 number. Thony, from the AOSU Support Team reviewed with me the installation procedures from which he also noticed that the unit would not correctly sync as expected. He therefore escalated the problem to the higher support team for further assistance. Julie from the AOSU Escalation Department Team quickly responded, and based on the information provided, concluded that the current unit was defective. No worries, Julie quickly arranged for a new doorbell replacement unit. We received the unit earlier then expected, and then installed the new unit without any issues. The AOSU Support Team took all proper steps to ensure that we would truly be satisfied with our new AOSU Video Doorbell Ultra and Wi-Fi Home Base unit. I would definitely give an additional star to my current 5 star review for the service and support received from Julie and Thony from the AOSU Support Team regarding our previous unit issue. I truly would recomment this product to anyone.
Written by a customer while visiting aosu
Customer Rating
5
on March 4, 2026
Posted by: Kenneth P
I have one for over a year. High quality pictures, it does everything they claim it does. You won't be disappointed!
Written by a customer while visiting aosu
Customer Rating
5
on March 3, 2026
Posted by: MICHAEL M
I had problems with my doorbell camera. Julie got in touch with me and handled the problem quickly and professionally.
Written by a customer while visiting aosu
Customer Rating
5
on March 3, 2026
Posted by: Shubham
The Aosu doorbell has been really good especially the video quality.
Written by a customer while visiting aosu
Customer Rating
5
on March 3, 2026
Posted by: Kenny
I just want to thanks the top tier, fast and around the clock service I received from this young lady . Had an issue with my doorbell camera. She quickly diagnosed the situation followed with a solution. Thank you Julie
Written by a customer while visiting aosu
Customer Rating
5
on March 1, 2026
Posted by: leslie H
I had an issue with a direct debit and was assisted by Julie.
She was very helpful, professional and dealt with my problem.
She resolved this quickly and was very much appreciated.
Thanks.
Would highly recommend.
Les
She was very helpful, professional and dealt with my problem.
She resolved this quickly and was very much appreciated.
Thanks.
Would highly recommend.
Les
Written by a customer while visiting aosu
Customer Rating
5
on February 28, 2026
Posted by: Kristen
I have two Aosu doorbell cameras and a regular security camera. All work great and no need to pay monthly ongoing fees unless you want cloud storage. Images are clear day and night.
Written by a customer while visiting aosu
Customer Rating
5
on February 26, 2026
Posted by: Mandy Y
Both Jannelle and Ivy are great in helping me to cancel the doorbell monthly service. Jannelle responded quickly in sending me the steps of cancelling with my app and Ivy followed up on it. Grateful with their help.
Written by a customer while visiting aosu