Customer reviews from jbl.com
JBL - Refurbished Excellent - Harman Quantum TWS True Adaptive Noise Cancelling - Black
Average customer rating
4.2
(49 Reviews)
Rating breakdown 49 reviews
5 Stars
29
4 Stars
12
3 Stars
1
2 Stars
3
1 Star
4
100%of customers recommend this product.
(
20 out of
20)
Customer Reviews for JBL - Refurbished Excellent - Harman Quantum TWS True Adaptive Noise Cancelling - Black
Customer Rating
5
you will want to wear them all the time
on June 2, 2022
Posted by: SdfR
from Milwaukee, WI
[This review was collected as part of a promotion.] Earbuds are solid. These fit and stay in the ear much better. put in and twist the bar to the down position and they stay. They need to fix the instruction booklet, It is totally useless because the print is too small and light grey which is totally unreadable. But its easy to figure out without it. Easy pair and connection. Various sound modes available with a tap on left ear bud. Pause on the right. Simple. Use and enjoy.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great Wireless Gaming Headphones
on June 6, 2022
Posted by: Smitty1269
from New Jersey
[This review was collected as part of a promotion.] I was skeptical when I first tried these headphones. They come with 3 sets of ear pads. Once I found the correct fit I was pleasantly surprised. I first tried with Bluetooth music from my phone. The seal from outside noise was excellent. The bass was much better than my other wireless ear buds. It took me a while to set these up on my PC with the USB C dongle. (Need an adapter if you don't have have a USB C port) The spatial sound was very good and the bass was incredible for wireless earbuds. Very good for gaming Overall, I have to say that I recommend these ear buds.
Written by a customer while visiting jbl.com
Customer Rating
4
Great Android option for Gaming, Music and Sports
on June 6, 2022
Posted by: KjmBaleo
from Austin, Texas
[This review was collected as part of a promotion.] Recently I had purchased a competitive product to these earbuds but since I have an Android device the full functionality and information about battery, etc.. was very limited. Although I was pleased with the functionality of those "pods" it was very hard to manage without this extra information available through the vendor specific application. Fortunately, JBL have released a very competitive product, the Quantum TWS, to those earbuds and I had the opportunity to do a side by side comparison on a recent trip abroad.
As I mentioned, the primary difference for me is the fully integrated environment with Android devices which allow me to use the JBL app on my phone to interact and adjust settings to customize the buds to my liking. In addition, the information on charge status for both the case and buds is essential for using as a work headset.
The app provides many equalizer options and the ability to choose how the touch gestures on each ear bud function with respect to calls, music, etc. There are different gesture modes-single touch, double tap, and sustained touch. My only complaint in this area is that the app does not allow me to adjust sensitivity for those gestures. They are very sensitive and I often found myself inadvertently triggering functions while inserting the ear buds into my ears. A minor nit but would be a good future enhancement in the app.
Another huge difference I like is the addition of 2.4Ghz USB dongle so I can use it with devices that do not have native bluetooth like a lot of desktop PC's.
The devices themselves deliver great sound for both listening and utilizing as a headset for conference calls. They offer multiple sound canceling modes-active noise cancellation, ambient aware and talk through all accessible through gestures. Also I have taken advantage of the Google assistant integration and at the touch of a bud get access to schedule, news, and other google assistant functionality.
Form and fit are good as well. I use them while doing my favorite activity-Disc Golf which have caused other buds to fall out at times. This sit well in my ears and have I have not had any issues with having them shift.
Overall I really like the Quantum TWS buds and have gifted my other "pods" to a family member that lives in the non Android world. I highly recommend this product for Android users and gamers that want a wireless option.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Clean and Clear Sound!!!
on June 7, 2022
Posted by: Gerald M
from Bronx, N.Y.
[This review was collected as part of a promotion.] Great product. Sound quality is extremely clear. Easy to contact with all devices. Works great when gaming, listening to music and making phone call. On the other hand anyone on the other end of my conversations can hear me clearly!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Best Wireless Ear buds to date!
on June 7, 2022
Posted by: AZJuice
from Surprise, Arizona
[This review was collected as part of a promotion.] Love this product!! First off music was crystal clear from the highs to the mids to the BASS that you felt in your ears! I have really small ear passages and the smallest ear tips were just fine for them to fit securely in my ears without issue. Handsfree calling was intuitive and amazingly clear. I was seriously impressed with the adaptive noise canceling feature. One caller asked when I took the ear buds out if I went to speakerphone mode since it was so noisy. I was not able to test on my console since it was not supported, but I was able to test on laptop for a zoom meeting. The included adapter was recognized and worked flawlessly (W10). These are my new daily carry!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
The best!
on June 9, 2022
Posted by: Johanna87r
from Bronx, NY
[This review was collected as part of a promotion.] These are my favorite earbuds. The sound is awesome. The Bluetooth connection is almost instant. The battery life of the case last a whole week, with regular all day use. They are super comfortable. I'm still learning how to use it. The setup is so simple it connected to my phone, because they are linked to my email. There's a step by step setup wizard. This is foolproof.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Great Earphones
on June 9, 2022
Posted by: The bone
from Westchester NY
[This review was collected as part of a promotion.] These are the most versatile earphones I’ve ever owned. I get to play video games, workout, and listen to music with these things.
The audio quality on them is top teir as well. I’m able to get an accurate sense of sound when playing video games, and listen to music with well balanced frequencies.
My favorite feature has to be the dongle. It’s a smooth transition going from my phone to my PC.
The only thing I think can be better is the build quality. It just feels cheep to in my opinion.
It’s near perfect when it comes to doing what’s it’s supposed to be do, playing audio
The audio quality on them is top teir as well. I’m able to get an accurate sense of sound when playing video games, and listen to music with well balanced frequencies.
My favorite feature has to be the dongle. It’s a smooth transition going from my phone to my PC.
The only thing I think can be better is the build quality. It just feels cheep to in my opinion.
It’s near perfect when it comes to doing what’s it’s supposed to be do, playing audio
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Exceptional sound
on May 30, 2022
Posted by: MNKY
from Kalispell,Montana
[This review was collected as part of a promotion.] The sound of these earbuds is absolutely phenomenal. The features to block out other noise is great if you are in a noisy environment. The earbuds fit well and don't fall out after extended use. After a couple hours of use they do begin to hurt being in the ear. The charge time is great. The battery lasts the perfect amount of time. Also great that these can be hooked up to a gaming system. The case is a bit awkward in shape for travel but is small enough to fit in pockets of bags.
I would recommend this to a friend!
Written by a customer while visiting jbl.com