Customer reviews from motorola.com
Motorola - Refurbished Excellent - Moto G Play 2023 32GB (Unlocked) - Navy Blue
Average customer rating
3.2
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
14
4 Stars
3
3 Stars
3
2 Stars
3
1 Star
10
48%of customers recommend this product.
(
13 out of
27)
Customer Reviews for Motorola - Refurbished Excellent - Moto G Play 2023 32GB (Unlocked) - Navy Blue
Customer Rating
4
so far so good
on May 15, 2024
Posted by: Prof Dre
from Melbourne, FL
I wanted a basic phone at a low cost, and I got a basic phone at a low cost. Because I was not paying attention, I got an Android version 12 instead of an Android version 13. This means that I will be needing a new phone sooner rather than later. But so far, I have no complaints. I am still getting use to the phone, but so far I am it has been good to me and I am happy with it.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, May 16, 2024
Thank you for choosing us and for sharing your experience with us, Prof Dre. We're glad to hear that you are satisfied with your new phone and that it meets your needs so far. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Love getting back to Android and away from iPhone.
on January 23, 2024
Posted by: BossHawg
from Northwest Arkansas
Love how simple it operates. Says it is hearing aid friendly, however it will not communicate via bluetooth with my current ReSound hearing aids. Therefore I cannot adjust my hearing aids via ReSound App.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, January 23, 2024
We're glad to hear that you find the phone simple to operate, BossHawg. We're sorry to know that you're facing a Bluetooth connectivity concern with your ReSound hearing aids. We would like to have the opportunity to investigate your feedback further. Please check the email that we have sent you so we can further discuss this matter. Thank you!
Written by a customer while visiting motorola.com
Customer Rating
2
Talk to text doesn't work
on October 16, 2023
Posted by: Crud
I don't know if it's hey bad phone or a bad sim ♦️
Response from motorola.comBy Mitch, Motorola Customer Care, October 17, 2023
Hi Crud, We appreciate you letting us know about your phone's condition. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please check the email that we have sent you so we can further discuss this matter. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
3
There seems to be a glitch or a bug in the system
on August 2, 2024
Posted by: Anonymous
from Maine
Overall the phone runs nice but using certain apps will cause them to which or dug out to where the phone will shut off the app and like reset itself
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, August 2, 2024
Thank you for reaching out to us. We're sorry to hear that you’re experiencing concerns with certain apps causing your phone to shut down or reset itself. As we stand behind our products, we're glad to investigate and get this concern sorted. Please check the email that we have sent so we can further discuss this matter. Thank you!
Written by a customer while visiting motorola.com
Customer Rating
1
It's a low end device,made for tap games,!!
on June 27, 2023
Posted by: Mad hatter
from Nowhere Alaska
I'm really disappointed,think I'll go back tro Samsung,really laggy and slow to open Internet,and pages, .kiddie phone,sucks cause i can't trade it in,not what i expected from Motorola,
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, June 27, 2023
Hi Mad, We're sorry to hear that these are happening on your phone and that your experience did not match your expectations. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
1
Stay away from this phone
on February 25, 2025
Posted by: FrozenFresh09
from Boston, MA
One of the worst phones I've ever bought. Constantly crashing apps, even if the app is the only one open. Can't handle the Simplest of tasks, like listening to music, without having a complete stroke. Sometimes calls and messages will never come through, even though they were sent. With a meh camera and poor storage capacity, you're better off saving your money up for something that actually works. Obviously a cash grab with this one; I regret ever purchasing this phone every day I have to use it.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, March 4, 2025
Hi FrozenFresh09, We’re sorry to hear that your experience with your phone has been frustrating. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please check the email we sent you so we can further discuss this matter. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
1
Dissatisfaction
on December 9, 2023
Posted by: Tsc1
from Kansas
I sadly disappointed I did not know I can not store my apps on the SD card any longer consequently I'm constantly running out of memory it's very frustrating.
No, I would not recommend this to a friend.
Response from motorola.comBy Ythan, Motorola Customer Care, December 11, 2023
We are sorry that your experience did not match your expectations
Tsc1. As we stand behind our Motorola products, we would like to have the opportunity to investigate your feedback further. Please check the email that we have sent you so we can further discuss this matter. Thank you.
Tsc1. As we stand behind our Motorola products, we would like to have the opportunity to investigate your feedback further. Please check the email that we have sent you so we can further discuss this matter. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
Great features
on October 11, 2023
Posted by: Tressia 19
from Dugspur VA
I have had it for 3 months now. I love it! All the features on it a great. This is the second moto phone I have bought. Would definitely recommend it to everyone.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, October 11, 2023
Hi Tressia, We're glad that everything works for you and we appreciate the recommendation. Let us know if there's anything else we can do to help or you can visit our official Moto G Play community page here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en.
Written by a customer while visiting motorola.com