Customer reviews from Panasonic
Panasonic - Easy-to-Use Cordless Phone with Flashlight and Quick-Touch Dialing - KX-TGU4 Series - Black
Average customer rating
4.3 out of 5
4.3
(15 Reviews)
Open Ratings Snapshot
Rating breakdown 15 reviews
5 Stars
9
4 Stars
3
3 Stars
2
2 Stars
0
1 Star
1
100%of customers recommend this product. 
(
8 out of 8
)
Best Buy Privacy Policy
Customer Reviews for Panasonic - Easy-to-Use Cordless Phone with Flashlight and Quick-Touch Dialing - KX-TGU4 Series - Black
Customer Rating
5 out of 5
5
Cordless Phone
on May 9, 2024
Posted by: Jack L.
Excellent value for the money spent. Good range (backyard, throughout the house) with no fading. Excellent VOX quality with no hissing or audible interference. Good battery life as well. Panasonic is #1.
Response from PanasonicBy Team Panasonic-CTeam PanasonicSeptember 2, 2024
Hi, Jack L. Thank you so much for the kind feedback. We’re looking forward to making your experience even better in the future!
Written by a customer while visiting Panasonic
Customer Rating
5 out of 5
5
great purchase
on June 18, 2024
Posted by: Donald G.
this is a great for call blocking, it was easy to set up the torch is a great feature and call boost very handy.
Response from PanasonicBy Team Panasonic -MTeam PanasonicSeptember 2, 2024
Thank you for your 5-star review, we deeply appreciate it!
Written by a customer while visiting Panasonic
Customer Rating
3 out of 5
3
Great phone for seniors with hearing impairment.
on September 2, 2024
Posted by: Paula
from Orange Ct
Gender:Female
Verified Purchase:Yes
Bought this phone for a senior and he is living the easy to read numbers and the flashlight. The volume boost is working well. The only problem is one of the headsets is working intermittently.
I would recommend this to a friend!
Response from PanasonicBy Team Panasonic-CTeam PanasonicSeptember 3, 2024
Hi, Paula! We're glad you took the time to leave a review. Your feedback helps us identify areas where we can make positive changes. If one of the handsets is working intermittently, please try a soft reset and see how it goes. Perform it by pressing and holding the keys 2, 5, 8, and 0 all at the same time for 5 seconds on the handset then take the batteries out for 1 minute and place them back in. We also advise trying a base reboot by plugging out the line cable and the AC adaptor from the base for about 40 seconds and then plugging them all back in. Hope this helps!
Written by a customer while visiting Panasonic
Customer Rating
4 out of 5
4
New phone
on October 18, 2024
Posted by: lgspalace
from San Francisco, CA
Verified Purchase:Yes
Seems to be a good phone. Took some searching to understand all the call blocking features.
I would recommend this to a friend!
Response from PanasonicBy Team Panasonic - STeam PanasonicOctober 21, 2024
Thank you for your feedback and for sharing your experience with our product. We appreciate your support. Your feedback helps us improve our product for everyone.
Written by a customer while visiting Panasonic
Customer Rating
5 out of 5
5
Great phone system.
on February 18, 2025
Posted by: J Quigley
from PA
Gender:Female
Verified Purchase:Yes
This phone system is amazing. I love that I can boost the volume and blocking calls is so easy. The flashlight? That is a bonus! I am slightly disappointed it can't connect to my cell phone but am willing to give that up for the other features.
I would recommend this to a friend!
Response from PanasonicBy Team Panasonic-CTeam PanasonicFebruary 18, 2025
We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -C
Written by a customer while visiting Panasonic
Customer Rating
5 out of 5
5
Easy for seniors (or anyone) to use
on July 9, 2025
Posted by: cindygold
Verified Purchase:Yes
Replacement for previous Panasonic phone set. Easy to set up, easy to use, easy to read face, user-friendly instructions. We like the large numbers and easy to read face. A really good purchase.
I would recommend this to a friend!
Response from PanasonicBy Team Panasonic - STeam PanasonicJuly 10, 2025
Hi Cindy! Thank you for the great feedback! We’re glad the setup, usability, and display made a strong impression. It’s always rewarding to hear our products make everyday tasks a little easier.
Written by a customer while visiting Panasonic
Customer Rating
5 out of 5
5
Great for seniors. Easy to use.
on October 14, 2025
Posted by: Seej
from Corpus Christi, TX
Gender:Female
Verified Purchase:Yes
This phone is great for seniors. You can call your favorite person by only pushing 2 buttons. Decent volume. Easiest phone I have found for my sight challenged elderly husband.
Response from PanasonicBy Team Panasonic - STeam PanasonicOctober 14, 2025
Hello! Thank you for your kind words. We're so pleased to hear that the phone has been a helpful solution for your husband. Simplicity and accessibility are at the heart of the design, and it's wonderful to know that features like quick dialing and clear volume are making everyday communication easier. Your feedback truly means a lot.
Written by a customer while visiting Panasonic
Customer Rating
5 out of 5
5
Great quality
on January 16, 2025
Posted by: Barbara
from Lansing Michigan
Gender:Female
Verified Purchase:Yes
I still prefer my landline and these are the only brand I've had for the last 30 yrs. I love the larger numbers and flashing light when they wring. Great quality sound
I would recommend this to a friend!
Response from PanasonicBy Team Panasonic-CTeam PanasonicJanuary 21, 2025
We’re overjoyed by your 5-star review! Thanks for letting us know how much you’re enjoying the product.
Written by a customer while visiting Panasonic
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