Customer reviews from Panasonic
Panasonic - Easy-to-Use Cordless Phone with Flashlight and Quick-Touch Dialing - KX-TGU4 Series - White
Average customer rating
4.1
(17 Reviews)
Rating breakdown 17 reviews
5 Stars
9
4 Stars
4
3 Stars
2
2 Stars
0
1 Star
2
100%of customers recommend this product.
(
9 out of
9)
Customer Reviews for Panasonic - Easy-to-Use Cordless Phone with Flashlight and Quick-Touch Dialing - KX-TGU4 Series - White
Customer Rating
4
No wall mount
on April 3, 2026
Posted by: AuntCarol
from Liverpool NY
Gender:Female
Bought this to replace a similar Panasonic phone setup that I had for years. I like it very much, and the built-in flashlight is a great feature. Gave 4 stars instead of 5 because there is no wall mount for the base unit.
I would recommend this to a friend!
Response from PanasonicBy Team Panasonic - F, Team Panasonic, April 6, 2026
Hello there! Thank you for your thoughtful review! We’re glad to hear that you’re enjoying the phone and finding features like the built-in flashlight useful. We appreciate your feedback about the wall mount and understand how that could have added more convenience. Your input is valuable, and we truly appreciate you sharing your experience!
Written by a customer while visiting Panasonic
Customer Rating
5
Cordless Phone
on May 9, 2024
Posted by: Jack L.
Excellent value for the money spent. Good range (backyard, throughout the house) with no fading. Excellent VOX quality with no hissing or audible interference. Good battery life as well. Panasonic is #1.
Response from PanasonicBy Team Panasonic-C, Team Panasonic, September 2, 2024
Hi, Jack L. Thank you so much for the kind feedback. We’re looking forward to making your experience even better in the future!
Written by a customer while visiting Panasonic
Customer Rating
1
Returning phone and how do I do that please help m
on March 10, 2026
Posted by: Anonymous
Verified Purchase:Yes
I’m 84 I thought it was a cell phone can I please return
Response from PanasonicBy Team Panasonic - S, Team Panasonic, March 11, 2026
Hello there! We’re sorry to hear about the confusion. You can find our return policy at the bottom of our shop page. If you click on it, you’ll be taken to a site where you’ll find the return link for further assistance. Thank you for reaching out.
Written by a customer while visiting Panasonic
Posted by: Barbara
from Lansing Michigan
Gender:Female
Verified Purchase:Yes
I still prefer my landline and these are the only brand I've had for the last 30 yrs. I love the larger numbers and flashing light when they wring. Great quality sound
I would recommend this to a friend!
Response from PanasonicBy Team Panasonic-C, Team Panasonic, January 21, 2025
We’re overjoyed by your 5-star review! Thanks for letting us know how much you’re enjoying the product.
Written by a customer while visiting Panasonic
Posted by: Jill
Verified Purchase:Yes
This customer did not provide a text review.
Response from PanasonicBy Team Panasonic-C, Team Panasonic, January 24, 2025
Thank you for choosing us! We appreciate the 5-star review.
Written by a customer while visiting Panasonic
Posted by: vmoss
Gender:Female
Verified Purchase:Yes
How do I unblock a phone number that I mistakenly blocked?
Response from PanasonicBy Team Panasonic - S, Team Panasonic, March 10, 2025
Hello! Thank you for taking the time to leave us a 4-star review! If you wish to unblock a number please press the Call Block button, then select "Block a single number" from the options. After that please select the phone number you wish to unblock, press Unblock then select Yes. Hope this helps! - S
Written by a customer while visiting Panasonic
Customer Rating
5
Second time to reorder, liked this phone so much
on May 12, 2025
Posted by: Leonard
Verified Purchase:Yes
Purchased one of these about 20 years ago, and it always worked well. When needing a new one with an extra handset reordered from same company, same style.
I would recommend this to a friend!
Response from PanasonicBy Team Panasonic - S, Team Panasonic, May 14, 2025
Hi Leonard! Thank you for your valued recommendation and support. We truly appreciate your continued trust in our products over the years. Hearing that your original purchase served you well for two decades is incredibly rewarding. We're honored that you chose to return to the same model and company when it was time for an upgrade. Thank you for your loyalty!
Written by a customer while visiting Panasonic
Customer Rating
3
A bit disappointed because of the battery problem
on July 22, 2025
Posted by: Marilyn
Verified Purchase:Yes
Nice phone except batteries only last 2 days than you have to put it on the charger again that includes the original phone an a 2 nd one
My old phone last for days without being charged
My old phone last for days without being charged
Response from PanasonicBy Team Panasonic - S, Team Panasonic, July 23, 2025
Hi Marilyn! Thank you for sharing your thoughts with us. We're glad to hear you're enjoying the phone overall. Battery performance can vary depending on usage patterns, features in use, and the types of batteries you use. If you have AAA Ni-MH rechargeable batteries with a higher amperage the charge will last longer. Please make sure to keep the handsets on the charging cradle when they are not in use. We appreciate your feedback and will certainly keep it in mind as we continue developing products designed to meet a variety of user needs.
Written by a customer while visiting Panasonic