Customer reviews from Z GRILLS
Z GRILLS - Grill Elite 549 sq. in. Pellet Grill and Smoker with PID V3.0 Controller, Meat Probes and Ash Clean-out System - Bronze
Average customer rating
4.8
(137 Reviews)
Rating breakdown 137 reviews
5 Stars
112
4 Stars
22
3 Stars
1
2 Stars
2
1 Star
0
Customer Reviews for Z GRILLS - Grill Elite 549 sq. in. Pellet Grill and Smoker with PID V3.0 Controller, Meat Probes and Ash Clean-out System - Bronze
Customer Rating
2
Very Mild Almost Non-Existent Smoke Flavor
on December 17, 2020
Posted by: Tyler B.
from United States
[This review was collected as part of a promotion.] I have the 550B smoker. It seems sturdy and holds temperature very well, BUT it does not put a strong or even mild smoke flavor in the food. I've tried hickory and Mesquite pellets. I've done chicken for 2hrs up to Pork Ribs for 7hrs. All of them came out tasting like my rub, with almost no smoke character at all. I contribute this to the fact that smoke is only created as pellets are dumped into the pot, but they incinerate in 30secs or less and the fan blows all of the smoke right out the unit very quickly. So the smoke never just sits and penetrates the food. It is essentially a convection oven/grill. I brought this up to customer service and they told me I had to put it on "Smoke" mode for 3hrs, and then put it up to 225-250 whatever temp you're using. The smoke mode seems to possibly dump pellets more often, but again the fan just blows the smoke out of the smoker. That being said, even if their suggestion worked, why the heck would anyone want to smoke their food for 3hrs before it even begins to cook. All of that being said, I'm going to give this thing 3 more tries and then return it, if it cannot not do better. Back to charcoal or propane. Very unimpressed. If someone had no experience smoking food with a real smoker, I could see them being fooled into thinking this thing smokes food properly, but if you have, you will 100% be disappointed.
Written by a customer while visiting Z GRILLS
Customer Rating
5
Where has this thing been all my life.....
on December 17, 2020
Posted by: Frederick B.
from United States
[This review was collected as part of a promotion.] Its the best grill purchase i have ever made. Practically set it, and forget it! We have used it every single day since we received it! Pork Chops, smoked shouldler, Tenderloin, and so on... Its amazing!!!!
Written by a customer while visiting Z GRILLS
Customer Rating
5
New to pellet grilling
on December 17, 2020
Posted by: steve p.
from United States
The experience so far has been very enjoyable.
I ordered online and the grill was delivered within 2 weeks to Michigan.
I ordered online and the grill was delivered within 2 weeks to Michigan.
Assembly was easy and directions though.
I followed the directions for start up and burn in.
Grilling this weekend.
I followed the directions for start up and burn in.
Grilling this weekend.
Written by a customer while visiting Z GRILLS
Customer Rating
5
Great Grill
on December 18, 2020
Posted by: David R.
from United States
[This review was collected as part of a promotion.] I've had a Traeger for several years, but when it bit the dust I almost choked at how expensive they had become. The Z-grill, besides being much better priced, appears to be better and more solidly built. I'm a fan.
Written by a customer while visiting Z GRILLS
Customer Rating
5
Very nice Grill
on December 18, 2020
Posted by: Andrew R.
from United States
[This review was collected as part of a promotion.] It works just as I hoped it would. Little inconsistent in cold weather but that was expected. The only complaint I would have is that it is not quite tall enough. Another 6 inches on the legs would be perfect.
Written by a customer while visiting Z GRILLS
Customer Rating
5
1st time user
on December 21, 2020
Posted by: David A.
from United States
[This review was collected as part of a promotion.] Enjoyed it looking forward to lots of cooking outdoors it's been 2 years since we moved and I've been without a grill
Written by a customer while visiting Z GRILLS
Customer Rating
4
Good so far
on December 26, 2020
Posted by: Erik J.
from United States
Just bought this grill for myself for christmas, great so far! Appears to be made of good quality materials. Only complaint is in the packaging. The drip plate banged around inside the grill in the box and made dents in the body of the grill, chipped the finish on the outside, one was by the door of grill so it doesn't seat as tight as it should.
Written by a customer while visiting Z GRILLS
Customer Rating
5
Loving my Zgrill
on January 3, 2021
Posted by: Joe H.
from United States
[This review was collected as part of a promotion.] Bought a new Z grill for Christmas. I have already cooked on it three times and each was perfection. Thanks for a great product.
Written by a customer while visiting Z GRILLS