Customer Reviews for Best Choice Products - 10ft Solar LED Offset Hanging Outdoor Market Patio Umbrella w/ Adjustable Tilt - Navy Blue
Customer Rating
5
I am a return customer
on March 27, 2024
Posted by: Maureen W.
[This review was collected as part of a promotion.] I have in the past purchased 2 other of your umbrellas and have been quite happy with all of them. The other two lasted several years and being this one seems to look even stronger built, I suspect this one will last just as long if not longer.
This is a nice umbrella in the regular position. However, once you tilt it, it slides back to the regular position after a few minutes. The locking mechanism isn't strong enough to keep it where we want it. We contacted customer service and got a replacement, but it did the exact same thing. We're just going to find the tilted position we like, drill through the pole, and put a bolt to keep it from sliding.
Looks good, LED is nice, tilt never worked, fades quickly
on August 21, 2023
Posted by: Debra J.
I guess you get what you pay for...the umbrella tilt has never worked properly. The only position the umbrella will stay in is with the support arm fully extended and the umbrella itself hanging straight down, where it sways in the wind. It does provide good shade but, at this height, my 6-1" husband can not walk under it without bending over and it's a close call for me. The LED is a nice option and that still works fine a year later. The 4-Piece Cantilever Offset Patio Umbrella Base Stand w/ Carry Handles was easy to set up and self-explanatory and has only given way once in a strong wind gust with the umbrella open (it sailed through storms fine with the umbrella closed). We got the Sky Blue color, and the umbrella has faded where the fabric was not folded in when the umbrella is down and secured. Otherwise, the fabric has held up OK. But the fading is a disappointment given that our last umbrella (from another company) lasted well over a decade.
Not 2 weeks after buying this umbrella, it broke. I called the company. They do not have parts or any other black umbrellas in stock. They refunded my money, but I really wanted the umbrella.
[This review was collected as part of a promotion.] This umbrella is a great buy for the price. It is well made and very nice. And the solar lights are a great addition. I also love that there is a switch to turn the lights off and on. Definitely recommend.
[This review was collected as part of a promotion.] after 2 years a storm broke the first one we brought. Purchased the exact same one and I can already tell improvements have been made that will make it last longer