Customer reviews from Samsung US
Samsung - HW-QS700F 3.1.2 Ch Dolby Atmos Soundbar and Subwoofer (2025) - Black
Average customer rating
4.7 out of 5
4.7
(277 Reviews)
Open Ratings Snapshot
Rating breakdown 277 reviews
5 Stars
217
4 Stars
47
3 Stars
11
2 Stars
0
1 Star
2
99%of customers recommend this product. 
(
139 out of 141
)
Best Buy Privacy Policy
Customer Reviews for Samsung - HW-QS700F 3.1.2 Ch Dolby Atmos Soundbar and Subwoofer (2025) - Black
Customer Rating
1 out of 5
1
Junk
on June 15, 2026
Posted by: Doglegjake1
[This review was collected as part of a promotion.] The quality is absolute the poorest on planet Earth.
Response from Samsung USBy Samsung Solutions, June 16, 2026
Hi Doglegjake1,

We appreciate you taking a moment to review the Samsung HW-QS700F Soundbar.

The soundbar offers a wide range of audio adjustments to fine-tune the sound to your preferences.

If you’d prefer a quicker way to optimize your audio, simply press the SOUND MODE button on your remote and select from STANDARD, SURROUND SOUND, GAME, or ADAPTIVE SOUND modes based on your preference.

To fine-tune individual speaker channels, press the CH LEVEL button on your remote. This gives you control over levels for the Center, Side, Wide, Front Top, Rear, and Rear Top speakers. Once you've selected the desired channel, you can adjust its volume between -6 and +6 using the Up and Down buttons. There are also a couple of ways to adjust bass levels. The WOOFER button lets you increase or decrease bass by pushing forward or pulling back, with a range between -12 and +6. Pressing the button inward will reset the bass to 0. Alternatively, the TONE CONTROL button allows you to adjust both bass and treble levels within a -6 to +6 range.

For even greater convenience, you can manage all of these settings and more through the SmartThings app on your iOS or Android device. After connecting your soundbar to Wi-Fi, the app gives you a user-friendly interface to adjust and view settings right from your phone or tablet.

If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, Mon – Fri 8 AM – 9 PM EST, Sat & Sun 8 AM – 6 PM EST. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website.

~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Happy customer
on June 15, 2026
Posted by: Air piggy
from Columbia South Carolina
[This review was collected as part of a promotion.] Wonderful gift ideas. The equipment is perfect. I love it. My whole family loves it. It is a treasure.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent seamless connection with Samsung TVs
on June 15, 2026
Posted by: Bryanmicky
[This review was collected as part of a promotion.] Easily connect audio to Samsung TVs, turning graves into an interesting indoor stage
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Superior speaker
on June 15, 2026
Posted by: Helm
from Jacksonville,fl
[This review was collected as part of a promotion.] Great speaker for overall entertainment and sound system.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great buy!!
on June 12, 2026
Posted by: SpadeWork
from Memphis, TN
[This review was collected as part of a promotion.] Very clear system. You feel immersed. Great buy. Can't go wrong with it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good sound great features
on June 5, 2026
Posted by: Rosey69
from Pt. Pleasant WV 25550
[This review was collected as part of a promotion.] Good sound great features this has good bass and everything works well
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great fetures
on June 4, 2026
Posted by: Chronicup
[This review was collected as part of a promotion.] Clarity immersion positioning residence Soundstage, beat .
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Q-symphoy
on May 30, 2026
Posted by: Savagetimzz755
from St louis
[This review was collected as part of a promotion.] it sounds pretty good it just doesn't get loud . Not enough power
I would recommend this to a friend!
Features
3 out of 5
3
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy Samsung Solutions, June 1, 2026
Hello Savagetimzz755,

Thank you for taking a moment to review the Samsung HW-QS700F Soundbar.

Pressing the SOUND CONTROL button on your remote allows you to select the desired sound effect. You can select Spacefit sound, AVA, Voice Enhance mode, Night mode, Sync, Surround speaker mode, and Virtual. The desired item can be adjusted using the Up/Down buttons.

Alternatively, with the sound mode set to standard, press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons.

If you would like louder (or softer) bass from your subwoofer, you can adjust the level by rocking the WOOFER button on the soundbar remote, and then adjusting the level from -6 to +6. To set the subwoofer volume level to 0, press the button in.

You can adjust the Treble and Bass by pressing the TONE CONTROL button then use the UP/DOWN buttons to change the levels between -6 to +6.

If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, Mon – Fri 8 AM – 9 PM EST, Sat & Sun 8 AM – 6 PM EST. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website.

~ Samsung Solutions
Written by a customer while visiting Samsung US
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