Customer reviews from jlabaudio.com
JLab - JBuds Mini Tones True Wireless Earbuds - 4625 W
Average customer rating
4.6
(5,992 Reviews)
Rating breakdown 5,992 reviews
5 Stars
4,370
4 Stars
1,014
3 Stars
365
2 Stars
132
1 Star
111
Customer Reviews for JLab - JBuds Mini Tones True Wireless Earbuds - 4625 W
Customer Rating
1
These earbuds failed in every single category
on April 3, 2024
Posted by: JTRGOTYOU
I bought these earbuds a week ago and the primary reason that I purchased them was to replace my Galaxy buds pro because people cannot hear me speak when I'm on the phone with them. Everything else worked fine but I needed to be able to take phone calls. These arrived and immediately I couldn't take phone calls from anyone they couldn't hear me. After 2 days of use the left ear bud started crackling and losing connection and going dead. 2 days after that the right ear bud started doing the same to me so these are completely useless to me I can't listen to music I can't use them for speech to text and I can't use them to answer the phone. And the primary reason I bought them was so that they could fit in my ear and I am so happy there is a company that is trying to do that for women but these failed epically in every single thing that they were supposed to do
What's worse is I ended up in the hospital with a stroke from 2/30-4/2 And I was in a coma trapped in my body. These earbuds were in my ears and I couldn't listen to music I was just hearing crackling and sometimes one working and then going dead and then randomly coming back on and scaring me and me thinking that I was going to have like an electrical fire happen in my ear while I was paralyzed. Just an overall absolutely horrible experience I can't believe what I just went through
Response from jlabaudio.comBy jlab customer support, April 3, 2024
We're so sorry to hear of the issues that you ran into. We do cover all of our Bluetooth products with a two-year limited warranty, and we'd love to get you taken care of. At your convenience, please reach out to us either email, support@jlabaudio.com or give us a call at 405.445.7219 Mon-Thurs 8am-5pm PST and Friday 8am-2pm PST. We want to get you taken care of!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great!!
on April 2, 2024
Posted by: killajuggalo419
Great, I love them gr8 sound comparable to big dollar earbuds even JLab jbuds air anc. Very awesome
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Wonderful!
on April 2, 2024
Posted by: monielove
Excellent quality which lasts a long time with little charge time. The earbuds fit perfectly and comfortably without causing pain during extended use.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Jbuds mini
on April 2, 2024
Posted by: Kevns
I bought my first pair about a month ago and have bought 2 more pair for family members since then. Fits great in my small ears and I’m very impressed with the big sound.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
great
on April 1, 2024
Posted by: Sandra23
I love them. This product is excellent. The battery is super ok.
Written by a customer while visiting jlabaudio.com
Customer Rating
4
on March 30, 2024
Posted by: Allence
Everything I’ve got has been just as it was described
Written by a customer while visiting jlabaudio.com
Customer Rating
5
So comfortable!
on March 27, 2024
Posted by: Asil
I love how they fit. It's so hard to find earbuds that don't hurt. These feel nice!
Written by a customer while visiting jlabaudio.com
Customer Rating
2
It's good, but there's something wrong.
on March 26, 2024
Posted by: Some guy in the U.S.
I bought my pair almost two months ago and they worked nicely, until around the 24th of March, my earbuds (both) decided to stop charging in the case, I tried to leave it in the case to charge but the light indicator on the case won't light up and the buds won't take a charge from it and to add onto that, they were also having connection issues with my phone. I'll admit it's good for it's size and the battery (before having failed) lasted pretty good as well.
Response from jlabaudio.comBy jlab customer support, March 29, 2024
We're sorry these earbuds haven't worked out in your favor. You have a two-year warranty with our Bluetooth devices. Instructions have been sent your way to receive a replacement unit. We'll have you back up and running in no time!
Written by a customer while visiting jlabaudio.com