Customer Reviews for Kucht - Gemstone 36" 5.2 cu. ft. Natural Gas Range w/ Sealed Burners & Convection Oven Gemstone Finish - Gemstone
Customer Rating
4
Initial Review
on October 31, 2021
Posted by: Dog Lady
from New York, NY
I just bought this range and had it installed in my renovated kitchen. So far, so good. It's good looking and the range works well. I haven't used the oven yet.
We absolutely love the stove. We did a lot of research trying to find the right one and we are so glad that we went with this one. It is amazing everything about it it is perfect
We bought this gas range to replace a similar style older model from a different manufacture. The KNG361 looks amazing and has a lot of great features, unfortunately ours appears to be transferring heat from within the oven compartment to the exterior of the unit. It literally is so hot on the sides and back that it will burn you if touched. Maybe we just got a defective unit or the insulation on the interior wasnt installed properly but whatever the issue the oven is currently unusable.
There is a silver lining to this story in that Kutch's customer service has been top notch and is in process of helping us identify the root of the issue, I pray they can get this repaired or replaced soon as its difficult to have family dinners without a working oven.
This range is so professional looking as well as in all of it's functions. So many great features for alot less money than other brands. I am extremely pleased! It also allows me to light the top burners during a power outage-which was my first reason for getting a new stove. But also will appreciate the convection feature for better cooking results. Last but not least is the delightful blue color interior-nice surprize! Thankyou Kucht!
Purchased and had installed in our home. Happy and it's been just over a year. Am working with Kutch regarding the oven on/off dial replacement due to plastic center being stripped.