Customer Reviews for Kucht - Gemstone 36" 5.2 cu. ft. Natural Gas Range w/ Sealed Burners & Convection Oven Gemstone Finish - Gemstone
Customer Rating
5
Love it!
on February 5, 2024
Posted by: Jeburnit
from Idaho
It’s been great to work with this awesome range. We had one issue where the stove had not been already converted to LP, but they were quick to call us with a tech to show us how to switch our everything and were very helpful. Great customer service
Stove was great, looks very nice, cooks pretty well. However we've been using it for a little over a year and the burner on the stove stopped igniting all of a sudden. We are a regular family of four and cook in the stove maybe twice a week. Doesn't look like an easy fix per online tutorials, appears I need to order a new burner to install.
No, I would not recommend this to a friend.
Response from kucht.comBy KUCHT Professional, March 11, 2024
Hi Brian and Steph, thank you for reviewing. We recommend you contact our Customer Support team at 866-685-8248. They'll be happy to assist you. Regards!
Bought in Nov '23.The range is definitely quality and a huge upgrade from our previous range but already one of the steel grates has a chip in it and each grate has little rubber feet and one popped off and was lost almost immediately. Now one of my grates is unlevel and moves. Very annoying
Different burner sizes helpful for cooking different parts of a meal at the same time. Oven heats up in an average amount of time but keeps temperature/come back up to temperature better than any range I've had.
Six months of ownership and love it every time we use it. Heats up quickly, burners are efficient and easy to adjust. Outside doesn’t get hot when my son touches the glass doors.