Customer reviews from bose.com
Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Average customer rating
4.3
(3,715 Reviews)
Rating breakdown 3,715 reviews
5 Stars
2,380
4 Stars
682
3 Stars
346
2 Stars
160
1 Star
147
Customer Reviews for Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Customer Rating
5
Good just want better volume control
on June 1, 2024
Posted by: Soggi
I really like the product my only problem with it is that it’s too difficult to change volume and easier to just use my phone
Written by a customer while visiting bose.com
Customer Rating
3
Pretty cool
on June 1, 2024
Posted by: Danny
Needs More volume but overall really good quality love how they wear
Response from bose.comBy Customer Support, June 3, 2024
Hello Danny,
Thanks for your feedback on your Ultra Open Earbuds. To ensure you get the best audio from your earbuds, do ensure you have the correct comfort and fit of your headset, you can find our guide here for additional support - https://bose.life/3X9lgYw.
Tegan - Customer Support
Thanks for your feedback on your Ultra Open Earbuds. To ensure you get the best audio from your earbuds, do ensure you have the correct comfort and fit of your headset, you can find our guide here for additional support - https://bose.life/3X9lgYw.
Tegan - Customer Support
Written by a customer while visiting bose.com
Customer Rating
1
Expensize
on June 2, 2024
Posted by: HBK
Gender:Male
Length of ownership:1 month
I got this product a month ago and i can barley hear the music when i am on my bike going places. it does not go good with wind and are not comfortable in my ear.
Written by a customer while visiting bose.com
Customer Rating
4
Sounds amazing
on June 2, 2024
Posted by: Tty
Length of ownership:1 month
These have great sound! The surround sound feature is my absolute favorite! My only complaint- when talking in the phone people say I sound like I'm fat away. They have a hard time hearing me.
Written by a customer while visiting bose.com
Customer Rating
5
Just what I needed!
on June 2, 2024
Posted by: Dogz
For the longest time I have envied those individuals with Bose over the ear headphones as I know the quality of the music presentation is superb. My dog has a seizure disorder which restricted me from buying those headphones as I was afraid I wouldn't hear him if he had a seizure. I bought some Bose earbuds and got superior sound, but also was afraid I couldn't hear all that was going on. These Bose Ultra Open Earbuds are exactly what I have been needing. I can listen to music or watch a loud movie AND still hear my dog should he move around. And these earbuds deliver the fantastic sound quality I have always associate with Bose!
Written by a customer while visiting bose.com
Customer Rating
5
Good open ear headphones
on June 2, 2024
Posted by: JoCarr
Gender:Male
Length of ownership:1 month
Best open ear pair of headphones I own. It’s open ear, don’t expect the immersive experience you get with normal buds. These help give the ears a break from having a pod stuck in it for hours. These clip on and stay put but it takes a few tries to get it to sit right. After a solid month of using them muscle memory lets you put them on pretty reliably. If you’re looking for a pair of headphones to use while mowing the lawn these aren’t it, stick to pods. Perfect to work out in.
Written by a customer while visiting bose.com
Customer Rating
5
Great quality!
on June 3, 2024
Posted by: Scott
Gender:Male
Length of ownership:1 month
I love these earbuds for the comfort and the great sound.
Written by a customer while visiting bose.com
Customer Rating
1
Bose earbuds - don't like them
on June 6, 2024
Posted by: Unhappy ears
Gender:Female
Length of ownership:1 month
I bought these for my birthday. The left ear doesn't really work and the app makes me give up any privacy. Ugh. I will be returning these.
Response from bose.comBy Customer Support, June 7, 2024
Hello,
I am very sorry to hear that your Ultra Open Earbuds are not working as they should.
If you still have the earbuds and want to enjoy the full experience, I would suggest performing a reset, which can help to fix the issue you are having with the left bud. You can find the steps here: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001c0obAAA&language=en_US
If you need further help or have questions, you can contact us: https://global.bose.com/en_us/index.html
Best regards,
Lau - Customer Support
I am very sorry to hear that your Ultra Open Earbuds are not working as they should.
If you still have the earbuds and want to enjoy the full experience, I would suggest performing a reset, which can help to fix the issue you are having with the left bud. You can find the steps here: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001c0obAAA&language=en_US
If you need further help or have questions, you can contact us: https://global.bose.com/en_us/index.html
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com