Customer reviews from bose.com
Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Average customer rating
4.3
(3,714 Reviews)
Rating breakdown 3,714 reviews
5 Stars
2,380
4 Stars
682
3 Stars
345
2 Stars
160
1 Star
147
Customer Reviews for Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Customer Rating
4
PRO’s and CON’s
on November 5, 2025
Posted by: Expositor
Gender:Male
Length of ownership:1 month
I have had this Earbuds for a couple of weeks and use them every day.
PRO
- sound is great and clear
- fit is easy and secure
- the speed of and amount of charge in the hanging case for the buds is unexpectedly adequate
CON
- instructions are sparce
- I cannot get the buds to answer an incoming phone call
- The charging case could use wireless charging option
- sound is great and clear
- fit is easy and secure
- the speed of and amount of charge in the hanging case for the buds is unexpectedly adequate
CON
- instructions are sparce
- I cannot get the buds to answer an incoming phone call
- The charging case could use wireless charging option
Written by a customer while visiting bose.com
Customer Rating
4
These sound lovely!
on November 5, 2025
Posted by: Micor43
Gender:Male
Length of ownership:1 month
I bought these about a month ago and I love being able to hear all around me when I'm wearing them. They work one at a time on either side as well. They sound very lovely, and I listen to everything from rock to opera to folk music all in one sitting.
I would have given them 5 stars except the clicking controls and I don't work very well together.
Written by a customer while visiting bose.com
Customer Rating
5
The Clip on is genius
on November 6, 2025
Posted by: Lizzygirl
Length of ownership:1 month
I bought the ultra open ear buds less than a month ago and so far I love them.... So easy to pair and the clarity is great 👍 thinking of purchasing a second pair
Written by a customer while visiting bose.com
Customer Rating
1
Non
on November 7, 2025
Posted by: A joke
Gender:Male
Length of ownership:3 months
Disappointed in this product it loses connection and stop connecting you have to reinstall bad technology or software
Response from bose.comBy Bose, Customer Support, November 8, 2025
Hey, thanks for sharing your feedback on the Bose Ultra Open Earbuds. Sorry to hear about the disconnection issues. That’s definitely not the experience we want you to have.
Be sure to check out our support article here: https://bose.life/3WL7ny9. It includes helpful steps that may improve your experience and help prevent future interruptions. Additionally, clearing your Bose product’s memory of previously connected Bluetooth devices can also be beneficial. Thanks!
Klariss - Customer Support
Be sure to check out our support article here: https://bose.life/3WL7ny9. It includes helpful steps that may improve your experience and help prevent future interruptions. Additionally, clearing your Bose product’s memory of previously connected Bluetooth devices can also be beneficial. Thanks!
Klariss - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great sound and design.
on November 8, 2025
Posted by: Raul
Gender:Male
Length of ownership:1 month
I am so happy with my new earbuds. The sound is great y its design is great.
Written by a customer while visiting bose.com
Customer Rating
5
Great sounds and fit
on November 9, 2025
Posted by: Kim
Gender:Female
Length of ownership:6 months
Hands down the BEST ear buds!! Finally they don't pop out. 🎉🎉
Written by a customer while visiting bose.com
Customer Rating
5
Pleasantly surprised
on November 10, 2025
Posted by: Stephen
Gender:Male
Length of ownership:1 week
I just got these the other day. I Was very skeptical about them. I am very pleasantly surprised. The sound quality is much better than I had hoped. They fit well and are comfortable. Takes a minute to get them in the right position but once they are on they stay in place.
Written by a customer while visiting bose.com
Customer Rating
5
I've been using open-ear earbuds for about a year
on November 11, 2025
Posted by: ydta
Gender:Male
Length of ownership:1 month
I've been using open-ear earbuds for about a year now, and I like them because they're lightweight and have better sound quality.
Written by a customer while visiting bose.com