Customer reviews from bose.com
Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Average customer rating
4.3
(3,714 Reviews)
Rating breakdown 3,714 reviews
5 Stars
2,380
4 Stars
682
3 Stars
345
2 Stars
160
1 Star
147
Customer Reviews for Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Customer Rating
5
grear
on October 26, 2025
Posted by: Happy25
Great product, easy to use, and great sound, fits perfectly
Written by a customer while visiting bose.com
Customer Rating
2
No need in reviewing my opinion about the earbuds
on October 26, 2025
Posted by: KneeGrow
Gender:Male
Length of ownership:1 week
I bought this set 2 1/2 weeks ago. I’m very disappointed. They don’t sound anything like the first set. I have from bowls. I’m definitely sending these back to get the second generation. I bought the first generation which I thought was awesome but this set doesn’t compare to the quality sound That I’m getting from the first generation so I’m trading them in for the second generation. It has no base to it no sound I’m disappointed.
Response from bose.comBy Bose, Customer Support, October 28, 2025
Hi there, thank you for sharing your experience. We'd love to learn more about the issue, so we can help sort it out quickly. Please send us your product’s serial number, and you can reach us through this link: http://bose.life/globalsupport
Looking forward to assisting you!
Jelyn - Customer Support
Looking forward to assisting you!
Jelyn - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Love them!
on October 27, 2025
Posted by: LLF509
Gender:Female
Length of ownership:1 month
Great sound, great battery life, and better for my ears as the open concept allows them to breath. I'm surprised by the sound quality as they don't actually go in my ear.
Written by a customer while visiting bose.com
Customer Rating
5
Greatest earbuds
on October 27, 2025
Posted by: Palm367
Gender:Female
Length of ownership:1 month
For those of us that have problems with typical earbuds staying in ears, these are fantastic. They stay inplace and never feel like they are falling out. Sound quality is excellent, and you can also hear what is going on around you.
Written by a customer while visiting bose.com
Customer Rating
5
Amazing
on October 27, 2025
Posted by: G1967
Length of ownership:3 months
The sound is amazing it is so worth the money highly recommend
Written by a customer while visiting bose.com
Customer Rating
5
Open Earbuds work with Conch Piercings!
on October 28, 2025
Posted by: Alexx
Gender:Female
Length of ownership:1 month
I felt like I was taking a chance when I bought these, and I am so glad I did! My first concern was my conch piercings. I wear hoops in them, and I was afraid they would get in the way, but they did not! Both open earbuds fit as they need to with no discomfort.
On to the actual sound: wow! I am amazed they pack such a punch. I know the Bose brand is high quality, but with a unique open earbud like this, I was apprehensive. It was baseless. They sound incredible. I absolutely love that I can listen to my music at work, but still communicate with coworkers. I can play Pokemon Go with the sound on outside with friends, but not subject all of them to my phone volume. I absolutely love them.
Written by a customer while visiting bose.com
Customer Rating
5
Great Design
on October 28, 2025
Posted by: Count67
Gender:Male
Length of ownership:1 year or longer
My Wife bought these after her first pair in white got stolen, so it shows that Bose does have a winner here! My wife loves her new purple version and loves the sound quality and the fact she can hear others trying to talk to her while wearing these. They are comfortable as well.
Written by a customer while visiting bose.com
Customer Rating
4
Great product
on October 28, 2025
Posted by: Dan12
Gender:Male
Length of ownership:1 month
Bought these on sale, I was a bit skeptical at first since they are open ear buds and these will be my first time owning a pair. I was not disappointed at all. Love the fact that I'm able to enjoy these earbuds at work. I do work in an environment where I have to constantly keep checking on my radio for any call outs. I'm able to enjoy my music while being able to hear around my environment. Only issue is the longevity of the ear buds themselves they last about 6 hrs. I do work 12hr shifts. Overall I do recommend these earbuds if you want to enjoy your music while being aware of your surroundings
Written by a customer while visiting bose.com