Customer reviews from bose.com
Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Average customer rating
4.3
(3,714 Reviews)
Rating breakdown 3,714 reviews
5 Stars
2,380
4 Stars
682
3 Stars
345
2 Stars
160
1 Star
147
Customer Reviews for Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Customer Rating
1
Not noise cancelling
on October 24, 2025
Posted by: Dwayne
Gender:Male
Length of ownership:1 week
not noise cancelling as advertised. I should of made a different purchase
I ususlly use these while mowing for the noise cancelling.
Response from bose.comBy Bose, Customer Support, October 25, 2025
Hi Dwayne, thank you so much for sharing your thoughts! The Bose Open Earbuds are designed with an open-ear concept that keeps you connected to your surroundings while enjoying your music. While they don’t feature noise-cancelling, this design is perfect for staying aware during activities like walking or commuting. We appreciate your feedback and hope you continue to enjoy the unique listening experience they offer!
Klariss - Customer Support
Klariss - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
on October 24, 2025
Posted by: Rgncajun18
Gender:Male
Length of ownership:1 month
I think it’s been good but the volume of the caller hearing me is a lot lower than other earbuds
Written by a customer while visiting bose.com
Customer Rating
5
Just what I've been waiting for from Bose!
on October 25, 2025
Posted by: Storm
Gender:Female
Length of ownership:1 month
I really like the Bose Ultra Open earbuds. They allow me to enjoy my music and still hear what's going on around me. I was so excited when I heard how great the music sounds despite the fact they are open. I also appreciate that I can use both or just one.
I'm still trying to find that sweet balance between music and phone calls. Even though my music is 🔥 while listening, when taking a call the volume seems a bit low, so I feel I constantly have to adjust.
Otherwise, for me, it's the perfect earbud.
These earbuds possess that true bose quality by delivering great performance.
I'm still trying to find that sweet balance between music and phone calls. Even though my music is 🔥 while listening, when taking a call the volume seems a bit low, so I feel I constantly have to adjust.
Otherwise, for me, it's the perfect earbud.
These earbuds possess that true bose quality by delivering great performance.
Written by a customer while visiting bose.com
Customer Rating
4
Best earbuds/huggies to hear and speak to others.
on October 25, 2025
Posted by: Wesmith72
Gender:Male
Length of ownership:1 month
If u need to hear what's happening around u, or be able to speak to people while listening to music these r the best better than any other earbud "ambient" setting. They r not as loud as some other buds tho if u need to hear what's happening around u these r the best. The battery life isnt as good as some others especially if u have the immersion mode turned on. All and all they r good if u just want buds not in ur ear canal, but great if u need to be able to hear ur surroundings and still hear some music or an audio book. "The dirt" good book, good movie!
Written by a customer while visiting bose.com
Customer Rating
5
CARBON BLUE FTW
on October 26, 2025
Posted by: SteveS
Gender:Male
Length of ownership:6 months
This is my fourth purchase of the Bose Carbon Blue because I don’t ever want to be without them. Probably my 12th purchase overall of the Utras. They are the perfect combination of sound, awareness, comfort and COLOR. I have been diligently looking for a worthy replacement to my Backbeats from Plantronics as I have exclusively been a fan of open ear devices for workouts and while I’m out and about. Although not good for airplanes, I will, once again, make my pitch that Bose make the QC ULTRA Gen 2’s in CARBON BLUE! Please, ya gotta do it.
Written by a customer while visiting bose.com
Customer Rating
5
Fantastic Earbuds!
on October 26, 2025
Posted by: Vikster
I have been looking for earbuds that do not go into my ear. After having an allergic reaction to apples, EarPods, it has been very difficult. I got one pair of these and loved them so I bought another pair! They are fantastic and the only thing that can be improved is by being able to also handle phone calls from them.
Written by a customer while visiting bose.com
Customer Rating
5
on October 26, 2025
Posted by: Leos
Length of ownership:1 week
Great products, amazing experience and the comfort is amazing it is like you don't have a thing in your ears and the sound is unbelievable
Written by a customer while visiting bose.com
Customer Rating
5
Bose products rock…
on October 26, 2025
Posted by: Cat
Gender:Female
Length of ownership:1 month
Used these on my recent roadtrip and they are fabulous. Had a bit of trouble with it staying connected to my iPad but after a couple of times “retrying” had no issues after that. Bought the black with gold which is stunning. Bought two additional pairs as X-mas gifts. Still have and use my over the ear headphones in the car (not driving) to cut the road noise. Also have a portable speaker received as a gift. Your products are reliable, sound great, and used quite often.
Written by a customer while visiting bose.com