Customer reviews from bose.com
Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Average customer rating
4.3
(3,714 Reviews)
Rating breakdown 3,714 reviews
5 Stars
2,380
4 Stars
682
3 Stars
345
2 Stars
160
1 Star
147
Customer Reviews for Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Customer Rating
3
on September 15, 2025
Posted by: Sll
They are not good for calls. I thought I'd try them but I should've listened to the reviews.
Response from bose.comBy Bose, Customer Support, September 16, 2025
Hey, thanks for sharing your feedback on the Bose Ultra Open Earbuds. Open Earbuds are designed to keep you aware of your surroundings and do not include noise-cancelling by design.
To help improve call quality and overall performance, we recommend checking out this support article: https://bose.life/4nxLZI4
Hope it helps!
Klariss - Bose Customer Support
To help improve call quality and overall performance, we recommend checking out this support article: https://bose.life/4nxLZI4
Hope it helps!
Klariss - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
The best sound
on September 16, 2025
Posted by: TXGIRL
Gender:Female
Length of ownership:1 year or longer
This is a gift to a family member. Makes the 4th pair bought. Absolutely love them.
Written by a customer while visiting bose.com
Customer Rating
3
Great fit, functionality and sound, but poor mic
on September 16, 2025
Posted by: Yabo
Gender:Male
Length of ownership:1 month
I bought these a month or two ago. They are very comfortable and the sound is great, but the mic is very poor, unusable from those listening's perspective
Response from bose.comBy Bose, Customer Support, September 16, 2025
Thank you for sharing your experience! We’re glad to hear you’re enjoying the comfort and sound quality of your earbuds. Blocked microphones can definitely affect sound quality for the listener on the other end of a call. Please make sure the microphones aren’t obstructed by headwear and that the earbuds are properly positioned in each ear.
No worries, here’s a troubleshooting guide that can help you: http://bose.life/4n8FKuw
Jelyn - Customer Support
No worries, here’s a troubleshooting guide that can help you: http://bose.life/4n8FKuw
Jelyn - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
on September 16, 2025
Posted by: Palina
I love these they don’t fall out!! I am so happy to have found these!! They are truly the best ever!!
Written by a customer while visiting bose.com
Customer Rating
5
Very comfortable
on September 17, 2025
Posted by: OVguaj95
Gender:Male
Length of ownership:1 month
I've had these for a few weeks. They are really comfortable.
Written by a customer while visiting bose.com
Customer Rating
5
Great product
on September 17, 2025
Posted by: Rudi
Gender:Male
Length of ownership:1 month
I am very happy using this product, I highly recommend buying this product.
Written by a customer while visiting bose.com
Customer Rating
4
My Bose ultra open earbuds.
on September 19, 2025
Posted by: Mimi1
Gender:Female
Length of ownership:1 week
I bought the Bose ultra open earbuds last month. It’s a great buy with great quality. Music sounds perfect. My callers can’t hear me as clearly though as they always say I sound distant.
Written by a customer while visiting bose.com
Customer Rating
4
Buy these! Worth the money
on September 19, 2025
Posted by: STACE0827
Gender:Female
Length of ownership:1 month
Overall, I am very happy with these buds. My only reason for 4 amd not 5 stars...they start hurting my ears after a few hours. I use them for my work conference calls all day.
Written by a customer while visiting bose.com