Customer reviews from bose.com
Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Average customer rating
4.3
(3,714 Reviews)
Rating breakdown 3,714 reviews
5 Stars
2,380
4 Stars
682
3 Stars
345
2 Stars
160
1 Star
147
Customer Reviews for Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Customer Rating
4
Different But Nice
on August 6, 2025
Posted by: Da White Widow
Gender:Male
Length of ownership:1 week
Had them for two weeks so far I'm impressed with the quality and sound
Written by a customer while visiting bose.com
Customer Rating
5
Great sound
on August 7, 2025
Posted by: KG
I purchased these buds 3 months ago and I am okay with them. Just can't talk on them due to it feels like I am yelling
Written by a customer while visiting bose.com
Customer Rating
5
Work great
on August 7, 2025
Posted by: BigRed
Gender:Male
Length of ownership:1 month
Very happy with them . Work well
Sound great and feel
Good to wear. Also I can hear what is going on around me
Sound great and feel
Good to wear. Also I can hear what is going on around me
Written by a customer while visiting bose.com
Customer Rating
4
Great but not so great
on August 7, 2025
Posted by: KRISSIA
Gender:Female
Length of ownership:3 months
I bought a pair 3 months ago, and they are almost perfect. The sound is great, the fit is great BUT they only last 4 hours. I was expecting at least 6 hours of continuous use during my work shift.
Written by a customer while visiting bose.com
Customer Rating
4
Excellent for listening to music
on August 9, 2025
Posted by: Betty
Gender:Female
Length of ownership:1 month
Music sounds amazing but it seems that people can't hear me when I'm on phone calls.
Written by a customer while visiting bose.com
Customer Rating
1
Bad Ear Buds
on August 9, 2025
Posted by: JudgeG
Gender:Male
Length of ownership:3 months
Not worth the money. The ear bud are not loud enough for other to hear you. They are good for music listening only. Take them off the market.
Response from bose.comBy Daisy, Customer Support, August 9, 2025
Thank you for sharing your feedback, we’re truly sorry to hear that your experience with the earbuds hasn’t met your expectations.
The Bose Ultra Open Earbuds are designed to deliver high-quality audio and clear call performance, but we understand that results can vary depending on usage and environment. If you're experiencing issues with call volume or microphone clarity, we recommend trying the troubleshooting steps outlined in our guide at https://bose.life/4mtfJ8S.
If the issue persists, please don’t hesitate to reach out here: https://bose.life/contactus
Daisy - Customer Support
The Bose Ultra Open Earbuds are designed to deliver high-quality audio and clear call performance, but we understand that results can vary depending on usage and environment. If you're experiencing issues with call volume or microphone clarity, we recommend trying the troubleshooting steps outlined in our guide at https://bose.life/4mtfJ8S.
If the issue persists, please don’t hesitate to reach out here: https://bose.life/contactus
Daisy - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great fit, easy to adjust.
on August 9, 2025
Posted by: Ray0545
Gender:Male
Length of ownership:1 month
These eaebuds are exactly what I needed to group with my Bose 900 soundbar! TV Dialog comes in crystal clear now! No need to turn up the soundbar volume anymore.
Written by a customer while visiting bose.com
Customer Rating
2
OK but needs a better case
on August 10, 2025
Posted by: ultra
Gender:Male
Length of ownership:1 month
Connects well to my iPhone and Apple Watch. People say I sound ok on phone calls. Getting a proper fit is sometimes challenging but that could be user error....the angle of the driver def changes quality of the music. The case is way to slippery and there is no way to attach a D ring to it so you can clip it to a bag
Response from bose.comBy Kelly, Customer Support, August 10, 2025
Hi there! Thanks so much for sharing your experience. It’s great to hear that the earbuds connect smoothly with your iPhone and Apple Watch, and that call quality has been solid.
Getting the perfect fit can sometimes take a little trial and error, and you're right—the angle of the driver can really affect the sound quality. Once dialed in, it can make a big difference in your listening experience.
If you need more questions, message us here: https://bose.life/contactus
Kelly - Customer Support
Getting the perfect fit can sometimes take a little trial and error, and you're right—the angle of the driver can really affect the sound quality. Once dialed in, it can make a big difference in your listening experience.
If you need more questions, message us here: https://bose.life/contactus
Kelly - Customer Support
Written by a customer while visiting bose.com