Customer reviews from bose.com
Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Average customer rating
4.3
(3,714 Reviews)
Rating breakdown 3,714 reviews
5 Stars
2,380
4 Stars
682
3 Stars
345
2 Stars
160
1 Star
147
Customer Reviews for Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Customer Rating
5
Lightweight
on August 5, 2025
Posted by: JerzyP
Gender:Male
Length of ownership:1 month
So lightweight you barely know you’re wearing them. Nice to have earphones that don’t need to be inserted into the ear canal. Sound is great.
Written by a customer while visiting bose.com
Customer Rating
2
Hate them
on August 5, 2025
Posted by: Monica
Don’t Buy can’t use for phone calls caller can’t hear you
Response from bose.comBy Kurt, Customer Support, August 6, 2025
Hi Monica, thank you for bringing this to our attention, and we’re sorry to hear about your experience. Rest assured, this is not the standard of service we strive to provide. To assist you further, please contact us through http://bose.life/globalsupport. We’re confident that, together, we can resolve this and make things right.
Kurt - Customer Support
Kurt - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Exceptional comfort
on August 6, 2025
Posted by: Tori
Gender:Female
Length of ownership:1 month
I’m an Apple products customer, it took me awhile to think about Bose earbuds and I’m so glad I bought them ! Great sound and fit quality.
Written by a customer while visiting bose.com
Customer Rating
4
Very comfortable.
on August 6, 2025
Posted by: Frog
Gender:Male
Length of ownership:1 month
I like them. Can use while waiting on lines and still hear my name called. The charge depletes rapidly or I would rate it 5 star.
Written by a customer while visiting bose.com
Customer Rating
3
Feeling echi when wear longer time
on August 6, 2025
Posted by: Rao
Bought this few weeks ago. Sound quality is good. But, feeling eching when waste for longer time. Planning to return
Response from bose.comBy Customer Support, August 6, 2025
Thanks for sharing your feedback! We're glad to hear you're enjoying the sound quality. Sorry to hear about the discomfort you've experienced during longer use that’s definitely not what we want for our customers. If you're considering a return, feel free to reach out to our support team, so we can help guide you through the process or explore other options that might work better for you.
You can reach us here: https://support.bose.com/s/get-help-landing-page?hasItems=0&language=en_US
We appreciate you giving the product a try!
Daisy - Customer Support
You can reach us here: https://support.bose.com/s/get-help-landing-page?hasItems=0&language=en_US
We appreciate you giving the product a try!
Daisy - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Totally Awesome
on August 6, 2025
Posted by: My Buds 1
I have always Loved Bose Products and I have quite a variety!
Written by a customer while visiting bose.com
Customer Rating
5
on August 6, 2025
Posted by: Rock
Bought these a month ago and love how they sound .
Written by a customer while visiting bose.com
Customer Rating
5
Great earbuds for running outside
on August 6, 2025
Posted by: MaRun
Gender:Male
Length of ownership:1 month
Love that I can hear the outside while running. While inside sitting there is great balance sound.
Written by a customer while visiting bose.com