Customer reviews from bose.com
Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Average customer rating
4.3
(3,714 Reviews)
Rating breakdown 3,714 reviews
5 Stars
2,380
4 Stars
682
3 Stars
345
2 Stars
160
1 Star
147
Customer Reviews for Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Customer Rating
1
Not the best ear pods
on July 20, 2025
Posted by: Sweetpea
Length of ownership:1 week
I don’t like the way these sound and I don’t like the way the fit the ear
Response from bose.comBy Kelly, Customer Support, July 20, 2025
We're sorry to hear that you're not satisfied with the sound and fit. Your comfort and experience are important to us. If you'd like, we can recommend some tips for better fit or explore other product options that might suit you better. Please feel free to reach out to us directly, and we'll do our best to help find a solution!
Kelly - Customer Support
Kelly - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
My buds
on July 21, 2025
Posted by: Upgraded
Gender:Female
Length of ownership:1 month
They slide off my ears and people cant hear me a lot of times
Response from bose.comBy Kelly, Customer Support, July 21, 2025
Thank you for contacting Bose! I apologize for the inconvenience caused. To help resolve the issue, please try the troubleshooting steps here: https://support.bose.com/s/article/bose-ultra-open-earbuds-do-not-fit?language=en_US
If that doesn’t resolve the problem, feel free to message us for further assistance.
Kelly - Customer Support
If that doesn’t resolve the problem, feel free to message us for further assistance.
Kelly - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Bose ultra open earbuds
on July 22, 2025
Posted by: Irene
Gender:Female
Length of ownership:1 month
Very lightweight and comfortable to use love the sound
Written by a customer while visiting bose.com
Customer Rating
5
SUPREME, AS OF YET...!!!
on July 23, 2025
Posted by: JACK
Gender:Male
Length of ownership:1 week
EXQUISITE PRODUCT & FANTASTIC SOUND!!!
Thank you, Bose!!!
A life-long fan alongside my family!
Jack
Jack
Written by a customer while visiting bose.com
Customer Rating
5
AWESOME
on July 23, 2025
Posted by: CJ
Gender:Female
Length of ownership:3 months
They are the BOMB!!!! Great sound and fit in my ear perfectly. I have gone through several pairs of air pods and none fit me as perfect as yours
Written by a customer while visiting bose.com
Customer Rating
5
Amazing product
on July 24, 2025
Posted by: Robbieo
Very light weight, don't get ear goop on them, you cab still hear other things if you need to, and the push button controls are very easy
Written by a customer while visiting bose.com
Customer Rating
5
Great Earbuds
on July 24, 2025
Posted by: Lestarea
Gender:Male
Length of ownership:1 month
I’m impressed with the quality and sound of these earbuds, I was hesitant about buying them but I’m glad I did.
Written by a customer while visiting bose.com
Customer Rating
5
Great fit, feel and sound
on July 24, 2025
Posted by: MWri
Gender:Male
Length of ownership:1 month
Excellent fitness, feel and performance. They work and sound great. Highly impressed so far
Written by a customer while visiting bose.com