Customer reviews from bose.com
Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Average customer rating
4.3
(3,714 Reviews)
Rating breakdown 3,714 reviews
5 Stars
2,380
4 Stars
682
3 Stars
345
2 Stars
160
1 Star
147
Customer Reviews for Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Customer Rating
5
Buds
on June 17, 2025
Posted by: Zooco Z
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] They really stay in my ears! Sound quality is a bit inconsistent. I need to check with troubleshooting for a solution
Written by a customer while visiting bose.com
Customer Rating
1
HORRIBLE!!!!!
on June 17, 2025
Posted by: Michael
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] WORST ear pods ever!!!!! I already returned one pair that broke in less than 6 months. the replacement I got is already having the same problems!!!!! I will be returning AGAIN!!! I will keep returning until my warranty expires. you should immediately recall this garbage and give everyone FULL REFUNDS!!!!!!!!!!
Response from bose.comBy Customer Support, June 19, 2025
Hi Michael,
We are sorry to hear that your Ultra Open earbuds are not working as expected. We would love to hear more about your issue to offer assistance, so please contact our support team directly: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
We are sorry to hear that your Ultra Open earbuds are not working as expected. We would love to hear more about your issue to offer assistance, so please contact our support team directly: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Amazing features
on June 17, 2025
Posted by: Karishma
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] I love this earbuds. Best purchase of my life. I will buy it for my husband as well.
Written by a customer while visiting bose.com
Customer Rating
4
Nice design
on June 17, 2025
Posted by: elyse
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] Good sound quality! Sometimes hard to make phone calls, and when it is loud outside, it is hard to hear the music. However, the open design allowed my ears to rest, so if you don't like earbuds that go inside your ears, try these! VERY FASIONABLE!
Written by a customer while visiting bose.com
Customer Rating
4
My Review of the Bose Ultra Open-Ear Earbuds
on June 17, 2025
Posted by: Quasi
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I’ve been using the new Bose Ultra Open-Ear earbuds for a bit now, and overall—I really like them. They’re super comfortable and don’t go into your ears like regular earbuds. They just clip on the side, and you kind of forget they’re there after a while. No pressure, no soreness, even after hours.
The sound is surprisingly good for something that doesn’t actually sit inside your ear. You still get clear audio and even some bass, which I didn’t expect. Great for music, calls, and podcasts.
What I really love is that I can still hear what’s going on around me. If I’m walking, biking, or just working from home, I don’t feel like I’m totally cut off. That’s a big plus for me.
Now for the downsides:
• They don’t block noise at all. If you’re somewhere loud, like on a plane or in traffic, it’s hard to hear your audio unless you turn it way up (and people nearby might hear it too).
• They’re kind of pricey. I like them a lot, but $300 is steep, especially if you already own other earbuds.
• The case is a bit bulky. Not the most pocket-friendly.
• They don’t block noise at all. If you’re somewhere loud, like on a plane or in traffic, it’s hard to hear your audio unless you turn it way up (and people nearby might hear it too).
• They’re kind of pricey. I like them a lot, but $300 is steep, especially if you already own other earbuds.
• The case is a bit bulky. Not the most pocket-friendly.
Written by a customer while visiting bose.com
Customer Rating
5
Well thought out product!
on June 17, 2025
Posted by: AA
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] Sleek design and features. So glad to see that they are fairly compact rather than bulky given they are open earbuds. Easy to connect and wear, even my tech-adverse parents could handle. Love the sound quality without sacrificing and losing awareness of my surrounding, great for outdoors and physical activities. Also, as an add on I'm glad these are earbuds where you don’t look tacky wearing them through the office or when dressed formal.
Written by a customer while visiting bose.com
Customer Rating
5
Best sound , best for comfort , best everything
on June 17, 2025
Posted by: SERENA
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] My husband bought me these aboit 2 months ago and all I can say is WOW. They are insanely comfortable , never fall put and the sound is INSANE. I am so glad he bought these for me. I won't use any other brand.
Written by a customer while visiting bose.com
Customer Rating
5
A very pleasant surprise
on June 17, 2025
Posted by: Olivier1504
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I've been using Bose headphones for many years and my last one was already quite old when I decided to try this new model. These headphones were a very pleasant surprise for me, they are amazing. An incredible feature is the possibility of controlling everything through them, for example next or previous song, volume, pause, play, etc. I'm a runner and they don't fall out of my ears while running and the sound is great
Written by a customer while visiting bose.com