Customer reviews from bose.com
Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Average customer rating
4.3
(3,714 Reviews)
Rating breakdown 3,714 reviews
5 Stars
2,380
4 Stars
682
3 Stars
345
2 Stars
160
1 Star
147
Customer Reviews for Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Customer Rating
5
Easy to operate
on June 7, 2025
Posted by: RancherGirl
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] I have used these earbuds for nearly 2 months and have zero complaints. They are comfortable, stay on during activity and very easy to use. On top of all of that, they have great sound while allowing me to hear what is going on in my surroundings.
Written by a customer while visiting bose.com
Customer Rating
4
Best ive had
on June 7, 2025
Posted by: DO25
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Excellent sound. If they were a little longer in the ear, perfect. Occasionally get sound distortion. Not sure about that.
Written by a customer while visiting bose.com
Customer Rating
3
Having trouble
on June 8, 2025
Posted by: Jerry Don
[This review was collected as part of a promotion.] I really like my earbuds. I was having a little bit of issue with phone calls on people hearing me. I've also having a problem with the right earbud. It is not charging now.I'd like to know what I need to do with it
Response from bose.comBy Customer Support, June 8, 2025
Thanks for sharing your experience, we’re glad to hear you’re enjoying the earbuds overall, though we're sorry you're running into issues with the right earbud and call quality. That’s definitely not how things should be working. Our support team would be happy to walk you through some troubleshooting or next steps, especially for the charging issue. For assistance, you can reach out to our support team directly via: https://bose.life/globalsupport.
Kind Regards,
Eric V. - Customer Support
Kind Regards,
Eric V. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Perfect without blocking hearing.
on June 8, 2025
Posted by: CA Rider
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] These are perfect for what I need. Light, easy to put on, secure on my ear and I can hear my surroundings. Between work calls and cycling they are all I need.
Written by a customer while visiting bose.com
Customer Rating
5
Great quality
on June 8, 2025
Posted by: Tazzdogg13
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought these just over a month ago and I am enjoin the ease and comfort. The sound quality is amazing for over the ear.
Written by a customer while visiting bose.com
Customer Rating
5
Awesome Ear Buds!
on June 8, 2025
Posted by: Selamin315
Gender:Male
Length of ownership:1 month
They sound great! I'm still getting used to how the operate. And the color Blue looks cool!
Written by a customer while visiting bose.com
Customer Rating
5
They have great sound quality and fit perfectly.
on June 9, 2025
Posted by: Thatsme20
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] These open earbuds are hands down the best earbuds i have ever owned.
Written by a customer while visiting bose.com
Customer Rating
5
Great comfort.
on June 9, 2025
Posted by: Brant
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought these a month ago. So far they are great. Good for the office and running. And I don’t get ear fatigue from these.
Written by a customer while visiting bose.com