Customer reviews from bose.com
Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Average customer rating
4.3
(3,715 Reviews)
Rating breakdown 3,715 reviews
5 Stars
2,380
4 Stars
682
3 Stars
346
2 Stars
160
1 Star
147
Customer Reviews for Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Customer Rating
5
Great function, no issues
on May 28, 2025
Posted by: Clark
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I’ve used these for a couple of months now, absolutely love them! I hate the feel of inear earbuds so these work great in the gym. I switch between these and my quiet comfort ultra headphones and they solve every music situation!
Written by a customer while visiting bose.com
Customer Rating
3
Great sounds
on May 28, 2025
Posted by: Kodi
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] Product is good sound quality great but if left on for a long time ears begin to hurt.
Response from bose.comBy Customer Support, May 29, 2025
Thanks for sharing your experience! We're glad to hear you're enjoying the sound quality. That said, we're sorry to hear about the discomfort during longer listening sessions — fit and comfort are just as important. Your feedback is helpful as we continue to improve.
Kind Regards,
Eric V. - Customer Support
Kind Regards,
Eric V. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Amazing hearing and you can hear your surroundings
on May 28, 2025
Posted by: Lokimisch4if
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] I bought these because I hate the ones that go in your ear, I love how it doesn't hurt them
Written by a customer while visiting bose.com
Customer Rating
4
Great sound quality
on May 28, 2025
Posted by: MRW
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought the about a month ago I think they work great The only thing is I wish they could go a little louder just to block out some of the noise sometimes I work a lot in machines excavators and stuff like that
Written by a customer while visiting bose.com
Customer Rating
3
Deficiencies
on May 28, 2025
Posted by: CJ11953
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I got this a month ago, and it works great except when I'm at work in the warehouse. My background noise drowns out the sound. When I'm on a call I can hear but they can't hear me.
Response from bose.comBy Customer Support, May 29, 2025
Hello, it's really great to hear these work well for you. You can find guidance here https://bose.life/49K1nLA to ensure you get the best call quality from these.
Thanks
Mike - Customer Support
Thanks
Mike - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Bose Ultra awesome earbuds
on May 28, 2025
Posted by: Noxa
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] Great sound, earbuds are comfortable and so pretty!! They are great for working out !!
Written by a customer while visiting bose.com
Customer Rating
3
I like them a lot, but…
on May 28, 2025
Posted by: Henryw722
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] Sound is high quality, but there is difficulty with finding proper balance between best sound and comfort. Bluetooth connectivity is less than optimal unfortunately,and multi point connectivity is clunky at best. Solid effort but significant room for improvement
Response from bose.comBy Customer Support, May 29, 2025
Thank you for sharing your thoughts. We're glad to hear you’re enjoying the sound quality, but we’re sorry the comfort and connectivity didn’t meet your expectations. Balancing audio performance with ease of use is important, and your feedback helps highlight where improvements are still needed. If you need assistance you can use this link to get in touch with our support team: https://bose.life/globalcontact.
Kind Regards,
Eric V. - Customer Support
Kind Regards,
Eric V. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Tiene lo necesario lo que ocupo para mi lo recomie
on May 28, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Lo compre ase un año y me fascina es perfecto nome molesta te da personalidad es un sueño echo realidad.
Written by a customer while visiting bose.com