Customer reviews from bose.com
Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Average customer rating
4.3
(3,715 Reviews)
Rating breakdown 3,715 reviews
5 Stars
2,380
4 Stars
682
3 Stars
346
2 Stars
160
1 Star
147
Customer Reviews for Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Customer Rating
4
love the open ears concept!
on May 28, 2025
Posted by: ling
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] Bought this for my walks and love the open ears concept so I can still pay attention to my surrounding. Comfortable enough and I feel they are pretty secure on my ears.
My only wish is that the music would auto stop when I take it off.
Written by a customer while visiting bose.com
Customer Rating
5
Great for Safety!
on May 28, 2025
Posted by: Linda
Gender:Female
Length of ownership:1 week
[This review was collected as part of a promotion.] I bought my 1st pair in December 2024 and loved them so much I got a 2nd pair this month in a different color. I have other earbuds but did not feel safe wearing them out and about, even with ambient sound setting on. The Bose earbuds have been amazing for me and now I can run all my errands, walk my dog, etc. while listening to my audiobooks and I can hear my surroundings easily and unencumbered. These are not all noise canceling, so if that's what you're looking for these are not for that. I was not sure of the form factor just because it was unique, but I'm so glad I took a chance. They're so comfortable I can forget they're on my ears. I recommend them to family, friends, and strangers who have asked me about them.
Written by a customer while visiting bose.com
Customer Rating
5
You're gonna love them.
on May 28, 2025
Posted by: audiopr0
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I love the way they fit. You don't have to worry about your buds popping out. What's really crazy is how they sound. I can focus on getting lost in an ebook and still hear if someone speaks to me. They are easy to use and linked right up to my phone with no problems. I love these buds. I'm not a pro, just a fan of these top-notch buds.
Written by a customer while visiting bose.com
Customer Rating
5
Great
on May 28, 2025
Posted by: Stepho
[This review was collected as part of a promotion.] My ears are small these fit perfect. I forgot I had them on
They have great colors
They have great colors
Written by a customer while visiting bose.com
Customer Rating
4
Great Design!
on May 28, 2025
Posted by: Krstn
[This review was collected as part of a promotion.] The sound is great and I love the design! It’s so refreshing to have a new style of earbuds. They don’t 100% fit my ears right but that was to be expected. I recommend trying on a pair before purchasing to make sure they are comfortable enough for you
Written by a customer while visiting bose.com
Customer Rating
3
Disappointing
on May 28, 2025
Posted by: John L
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Disappointed with fit and secure adherence to the ear. Not impressed with sound quality.
Response from bose.comBy Customer Support, May 29, 2025
Thank you for your honest feedback. We're sorry to hear the fit and sound quality didn’t meet your expectations. That’s definitely not the experience we aim to deliver, and we appreciate you giving them a try. If you need assistance, please reach out to us using: https://bose.life/globalcontact.
Kind Regards,
Eric V. - Customer Support
Kind Regards,
Eric V. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Amazing
on May 28, 2025
Posted by: Bob
[This review was collected as part of a promotion.] Amazing! Great for people with ears. You must have ears for these to stay on and if you do they work fabulously
Written by a customer while visiting bose.com
Customer Rating
5
Great sound quality while being open earbuds
on May 28, 2025
Posted by: Tbone
[This review was collected as part of a promotion.] I only had these for a month, but I have been searching for earbuds that have the great spund quality while still being open earbuds. So far I will put these on and sometimes forget they're on. Since they sit right outside my ear it doesn't bother them and lastly I think they look good. They are compact earbuds and are not bulky.
Written by a customer while visiting bose.com