Customer reviews from bose.com
Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Average customer rating
4.3
(3,715 Reviews)
Rating breakdown 3,715 reviews
5 Stars
2,380
4 Stars
682
3 Stars
346
2 Stars
160
1 Star
147
Customer Reviews for Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Customer Rating
5
Best purchase I've made in years!!!
on May 28, 2025
Posted by: Tdwhite3
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] I had been looking for a quality pair of open ear buds for awhile now. I finally purchased these and was amazed so much so purchased and 2nd pair immediately after I misplaced my first pair on vacation. Best purchased I've made in years!!!!
Written by a customer while visiting bose.com
Customer Rating
4
It's great all around.
on May 28, 2025
Posted by: AJMV
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I bought this because I needed something that was easier to wear while exercising, after a long process of research this were the winners for what I wanted to use them. A little bit of connectivity issues on my phone, however there were no issues with my wife's phone. Overall, great sound while there is not much noise around, really comfortable and pretty good battery. Definitely recommending this to anyone that ask.
Written by a customer while visiting bose.com
Customer Rating
5
Best birthday gift.
on May 28, 2025
Posted by: Enrique679
[This review was collected as part of a promotion.] I was given these earbuds for my birthday and they are awesome. Best gift ever. The audio is awesome.
Written by a customer while visiting bose.com
Customer Rating
3
Bad for phone calls.
on May 28, 2025
Posted by: Kenai
Length of ownership:3 months
[This review was collected as part of a promotion.] I bought the a few months ago. Music quality is what you would expect from Bose and Bose is the reason I bought them. They are very comfortable and secure to wear. However, the sound quality for anyone receiving a phone call from a person using these is terrible. Bose sent out a replacement pair and it was the same result.
Response from bose.comBy Customer Support, May 28, 2025
Hello Kenai,
It is great that you found the music quality up to the Bose standard that you expected. I am surprised though that you had trouble with call quality. I'd recommend making sure that the earbuds are positioned correctly for best mic pickup, our guide here https://bose.life/4kkVVDy can help with that. An you can also try the steps here https://bose.life/3SsxkQW as well.
Please of course reach out to us as well, as we'd love to help you: https://bose.life/contact
Nic - Customer Support
It is great that you found the music quality up to the Bose standard that you expected. I am surprised though that you had trouble with call quality. I'd recommend making sure that the earbuds are positioned correctly for best mic pickup, our guide here https://bose.life/4kkVVDy can help with that. An you can also try the steps here https://bose.life/3SsxkQW as well.
Please of course reach out to us as well, as we'd love to help you: https://bose.life/contact
Nic - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Amazing Buds !!
on May 28, 2025
Posted by: Js Buds
Gender:Female
Length of ownership:6 months
[This review was collected as part of a promotion.] These buds are so comfortable. They sound amazing. The fit is exactly what I need for all of my needs. I just can’t say enough about them. I’m planning on purchasing another pair, plum color within the next few weeks.
Written by a customer while visiting bose.com
Customer Rating
4
Great
on May 28, 2025
Posted by: Tdog123
[This review was collected as part of a promotion.] Overall good product and quality. Been buying nose headphones for years now
Written by a customer while visiting bose.com
Customer Rating
4
HIGHLY RECOMMEND
on May 28, 2025
Posted by: Britt
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I got these as a Mother’s day gift & I absolutely love them!!! Any other earbuds always fall out of my ears and it drives me crazy— these I’ve taken on runs and throughout my daily routine and they’re so perfect, they don’t budge! The sound is amazing!
Only reason I don’t give it 5 stars is because I can’t figure out how to use them for phone calls…which may be user error.
Only reason I don’t give it 5 stars is because I can’t figure out how to use them for phone calls…which may be user error.
Written by a customer while visiting bose.com
Customer Rating
5
Love them so much I bought them again!
on May 28, 2025
Posted by: m2fire
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] This is my second pair, lost the first one a trip and I have missed them ever since. These are like no other earbuds I have had, and I have had just about everything on the market. I like the fact that they aren't all the way in my ear yet I can hear my music, podcast, or calls clearly.
Written by a customer while visiting bose.com