Customer reviews from bose.com
Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Average customer rating
4.3
(3,714 Reviews)
Rating breakdown 3,714 reviews
5 Stars
2,380
4 Stars
682
3 Stars
345
2 Stars
160
1 Star
147
Customer Reviews for Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Customer Rating
5
Excellent features
on November 8, 2024
Posted by: JR
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought this a month ago and I’m so happy I did. They are great they don’t bother my ears, I can wear them all daylong very comfortably and the sound is the best I’ve ever experienced.
Written by a customer while visiting bose.com
Customer Rating
1
Not happy
on November 11, 2024
Posted by: Rosie
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought this about a month ago and when I am on a call, people complain that I am breaking up or they can’t hear me clearly. They also say I sound muffled. It is so frustrating.
Response from bose.comBy Customer Support, November 11, 2024
Hello Rosie,
I am sorry to hear that you are not fully happy with your Ultra Open Earbuds during calls.
In order to make sure you are not blocking the microphones and are getting the best experience with your buds, please check our fit guide to make sure you are wearing them correctly: https://bose.life/4efpjYn
If you have any questions, or need assistance, you can always contact our team: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
I am sorry to hear that you are not fully happy with your Ultra Open Earbuds during calls.
In order to make sure you are not blocking the microphones and are getting the best experience with your buds, please check our fit guide to make sure you are wearing them correctly: https://bose.life/4efpjYn
If you have any questions, or need assistance, you can always contact our team: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Awesome features
on November 13, 2024
Posted by: Maria
[This review was collected as part of a promotion.] Omg is the best thing I ever bought! ♥️♥️ comfortable audio is awesome
Written by a customer while visiting bose.com
Customer Rating
1
REGRET. App won't UNFREEZE. Tried re installing x3
on December 5, 2024
Posted by: Mary
Gender:Female
Length of ownership:1 week
app frozen. tried uninstalling and reinstalling x 3. Volume control not working, too quiet and app is not working. I regret buying them for the high cost, they are not working at all.
Response from bose.comBy Global Customer Service, December 8, 2024
Hello, we always aim for the highest quality products, so this is unusual to hear. To ensure you apps works great you can see guidance here https://bose.life/4ggdqmg, there is also options for the touch controls in the Bose app. You make sure these give you the best sound here too bose.life/47di3Kt
Thanks
Mike - Customer Support
Thanks
Mike - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
on December 6, 2024
Posted by: Big dog 65
Gender:Male
Length of ownership:1 month
One of the best thing y'all thought of really love it
Written by a customer while visiting bose.com
Customer Rating
5
Great Ear buds
on December 8, 2024
Posted by: Rico
Gender:Male
Length of ownership:1 month
I love my Bose Ultra Open Earbuds because they are comfortable and stay in place. They don't go in your ear, so they don't cause any pain or irritation.
Written by a customer while visiting bose.com
Customer Rating
5
on December 11, 2024
Posted by: Fancy free
Gender:Male
Length of ownership:1 year or longer
Love everything about them and would recommend them to anyone looking for some to purchase.
Written by a customer while visiting bose.com
Customer Rating
5
Great sound and quality
on December 26, 2024
Posted by: Kitty
Gender:Female
Length of ownership:1 year or longer
I have been buying Bose products for 10 years and I have never been disappointed.
Written by a customer while visiting bose.com