Customer reviews from bose.com
Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Average customer rating
4.3
(3,715 Reviews)
Rating breakdown 3,715 reviews
5 Stars
2,380
4 Stars
682
3 Stars
346
2 Stars
160
1 Star
147
Customer Reviews for Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Customer Rating
5
The best earcuff
on May 21, 2025
Posted by: Les
The sound, comfort and fit are THE BEST!!!aaaaa!!!!
Written by a customer while visiting bose.com
Customer Rating
4
Not100%
on May 21, 2025
Posted by: Ken1215
Gender:Male
Length of ownership:1 month
Sound quality is very good. However I issue with trying get them adjusted so it's loud enough, unless I am in a totally quiet place.
Written by a customer while visiting bose.com
Customer Rating
5
Best earbudsx̌ever!
on May 22, 2025
Posted by: Kmd829
Length of ownership:1 month
These have the most amazing base and the fit is great.
Written by a customer while visiting bose.com
Customer Rating
5
Can't beat em
on May 22, 2025
Posted by: Soundwave
Gender:Male
Length of ownership:3 months
Such a well thought-out design. Functional and fashionable
Written by a customer while visiting bose.com
Customer Rating
5
BEST BUDS FOR QUALITY SOUND AND SECURE HUG BUDS
on May 22, 2025
Posted by: Isleflow0r
Really cool innovative design for ear buds. Like the open bud concept. Exceptional sound quality. No worries on it falling out. Overall excellent sound and design. I got the Special Edition LISA open buds and love love love them.
Written by a customer while visiting bose.com
Customer Rating
3
Waiting on a replacement
on May 23, 2025
Posted by: Disappointed
There is a short in the left unit. I sent out to be replaced on the second day in my possession. So technically I have only a limited opinion until I get my new ones. Not sure when I’ll ever get them it’s been almost a month now.
Response from bose.comBy Customer Support, May 23, 2025
Hello, I am glad to hear that you are getting a replacement. Should you need a status update on the replacement process, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Customer support
Liam - Customer support
Written by a customer while visiting bose.com
Customer Rating
1
Very disappointed
on May 23, 2025
Posted by: Yo276
I bought these about a month ago and I’m very disappointed with them. I cannot hear anyone and no one can hear me.
The only time they are good is if I’m isolated in office alone, I would not recommend this purchase to anyone
Response from bose.comBy Customer Support, May 23, 2025
Hello and thank you for your review, we are sorry to hear these arent meeting your expectations.
Making sure you have a perfect fit is important for getting the best sound possible from your earbuds, here is a guide to make sure these are being worn correctly.
https://bose.life/3FokT5K
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Making sure you have a perfect fit is important for getting the best sound possible from your earbuds, here is a guide to make sure these are being worn correctly.
https://bose.life/3FokT5K
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Great open earbuds
on May 27, 2025
Posted by: DH
Gender:Male
Length of ownership:1 month
Used it for almost 3 weeks. Excellent sounds like all Bose products and super easy to use. Very comfortable on the ears. The only down side, they are open earbuds; ergo, only suitable for low surrounding noise (gym, jogging, etc.). Used it on my weekly bike rides and on rough road surfaces or high speed (above 15 mph) cannot hear anything other the road noise or wind blowing.
Written by a customer while visiting bose.com