Customer reviews from bose.com
Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Average customer rating
4.3
(3,715 Reviews)
Rating breakdown 3,715 reviews
5 Stars
2,380
4 Stars
682
3 Stars
346
2 Stars
160
1 Star
147
Customer Reviews for Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Customer Rating
5
Battery life is great
on April 10, 2025
Posted by: Gina
Gender:Female
Length of ownership:1 month
I Love Them The sound is very nice and clear!!!!!!
Written by a customer while visiting bose.com
Customer Rating
3
No for calls
on April 10, 2025
Posted by: Jaime
Sound for music is very good, battery last long time, to make calls is not recommended, the other person can't hear you, and even at top volume is really hard to hear the other Person as well.
Response from bose.comBy Bose, Customer Support, April 11, 2025
Thank you for sharing your experience — we're glad to hear you're enjoying the sound quality and battery life. We understand how frustrating it must be to deal with call audio issues. Clear communication is essential, and this definitely shouldn't be the norm. If you’d like to troubleshoot or explore solutions, our team is ready to help: https://bose.life/globalcontact.
Kind Regards,
Eric V. - Customer Support
Kind Regards,
Eric V. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
New favorite earbuds
on April 11, 2025
Posted by: Tisha
Gender:Female
Length of ownership:1 month
Bought these about a month ago and I love them and they are so comfortable.
Written by a customer while visiting bose.com
Customer Rating
5
Putting on the ear and adjusting it is little bit
on April 11, 2025
Posted by: Nand
Bought a couple of week ago and using it. So far so good
Written by a customer while visiting bose.com
Customer Rating
5
Love them
on April 11, 2025
Posted by: Louisa
Gender:Female
Length of ownership:1 month
Absolutely love these headphones, best purchase so far. Stay charged for a long time.
Written by a customer while visiting bose.com
Customer Rating
3
Bose ultra
on April 11, 2025
Posted by: Yankeejoy
Gender:Female
Length of ownership:1 month
The sound is great but they are so confusing to put in/on your ears I have to look at a video each time.
Response from bose.comBy Bose, Customer Support, April 11, 2025
We are glad to hear you are enjoying the great Sound of your Ultra Open earbuds, if you are experiencing difficulty getting these to fit right here is a guide to make sure you are getting the best fit.
https://bose.life/42uwPdR
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
https://bose.life/42uwPdR
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Fits well while letting me hear everything
on April 11, 2025
Posted by: Jackie B
Gender:Female
Length of ownership:1 week
These lived up to my expectations. They fit well and the sound is clear but I can still hear my surroundings as hoped. The price is high and I’m not sure I’d be able to use them well on calls but they’ll serve me well for everything else.
Written by a customer while visiting bose.com
Customer Rating
4
on April 11, 2025
Posted by: Awesome
Gender:Male
Length of ownership:1 week
I love the fit. Just worried about longevity. Sound is perfect and wouldn't expect any different from bose. Don't like the in ear buds and haven't seen anything quite like these ever. New concept and enjoying everyday.
Written by a customer while visiting bose.com