Customer reviews from bose.com
Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Average customer rating
4.3
(3,715 Reviews)
Rating breakdown 3,715 reviews
5 Stars
2,380
4 Stars
682
3 Stars
346
2 Stars
160
1 Star
147
Customer Reviews for Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Customer Rating
5
Best buds ever!
on March 4, 2025
Posted by: Susie
Gender:Female
Length of ownership:6 months
[This review was collected as part of a promotion.] This are the best ear buds ever compared to other top brands. Since they are cuffed to the ears they never fall out. When I wear them at work I can still talk on the phone without taking them out. They are super comfortable and sound amazing. I can hear every tone, beat or whisper in every song. Again, best buds ever!
Written by a customer while visiting bose.com
Customer Rating
5
A real find
on March 4, 2025
Posted by: Erock
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] Sound quality is great. I love that you can still hear what’s going on in the outside world.
Written by a customer while visiting bose.com
Customer Rating
5
She loves them!
on March 4, 2025
Posted by: Metrosuperwoman
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] We've always have been a Bose customer and thought we would give these a try. Bought these for my daughter as a gift. She loves them! The sound, the fit... all are great!
Written by a customer while visiting bose.com
Customer Rating
5
These stay on me
on March 4, 2025
Posted by: Delores17
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] I really love these earbuds when I’m walking and when I’m at work. It allows me to not feel so unplugged from what’s happening around me and I don’t have to take them out of my ears to hear when someone is talking to me. I use them regularly! For reference I have the quiet comfort buds and the quiet comfort headphones. It just depends on what I’m doing as to which I will use. They are all great
Written by a customer while visiting bose.com
Customer Rating
5
Best BT earpiece ever!
on March 4, 2025
Posted by: ElTrucker
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] It's just awesome to have them on and forget you have them. I can hear everything from my surroundings while enjoying any media sounds out of my device. Just fit my needs so well.
Written by a customer while visiting bose.com
Customer Rating
5
Beautiful bass sound!
on March 4, 2025
Posted by: Jeanine
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] I bought these in December… they are awesome! Such delightful bass!
Written by a customer while visiting bose.com
Customer Rating
4
Good for those who don't like to stick earbuds in
on March 4, 2025
Posted by: Ponyboy
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] I really like these earbuds. The work great during my morning treadmill runs, I forget that they are even there. The only downside it what others have said, they are not great for taking phone calls. But everything else is great. These feel great on my ears, I can hear my music and audiobooks with no problems, and the controls are easy to access. I have not actively used them in crowded situations and I did notice that there is sound leakage if the volume is high. I would recommend them to those who do not like to stuff wireless earbuds into their ears.
Written by a customer while visiting bose.com
Customer Rating
2
The open earbuds is not for me
on March 4, 2025
Posted by: Mani
Gender:Female
Length of ownership:6 months
[This review was collected as part of a promotion.] I love noise canceling Bose earbuds, but the open earbuds is not for me. I really don’t like it and I’ve been having a hard time trading it in.
Response from bose.comBy Bose, Customer Support, March 7, 2025
Hello Mani,
I am sorry to hear that you are not fully happy with your Ultra Open Earbuds due to their open feature. It is true that these earbuds have a different design and don't offer noise cancellation, so if you are used to noise cancelling headphones or earbuds, this model will give you a different experience. You might want to check our QuietComfort Earbuds: https://bose.life/4gXG10v
Best regards,
Lau - Customer Support
I am sorry to hear that you are not fully happy with your Ultra Open Earbuds due to their open feature. It is true that these earbuds have a different design and don't offer noise cancellation, so if you are used to noise cancelling headphones or earbuds, this model will give you a different experience. You might want to check our QuietComfort Earbuds: https://bose.life/4gXG10v
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com