Customer reviews from bose.com
Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Average customer rating
4.3
(3,714 Reviews)
Rating breakdown 3,714 reviews
5 Stars
2,380
4 Stars
682
3 Stars
345
2 Stars
160
1 Star
147
Customer Reviews for Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Customer Rating
5
Found the perfect gift
on March 21, 2024
Posted by: Dogmathree
Gender:Female
Length of ownership:1 month
I bought these a couple of weeks ago for my daughter. She has a lot of difficulty wearing in ear buds. She doesn’t like head phones either. As a runner, she needed something that allowed her to hear traffic, but was not in her ear. So I sent her these to try. When I asked how she liked them, she said, “They’re awesome”. Stayed on while running and gave her great sound. When I went to visit, she wore them constantly while working and cooking. Best purchase ever.
Written by a customer while visiting bose.com
Customer Rating
3
UNSATISFIED CUSTOMER
on March 3, 2024
Posted by: EZLZ
Length of ownership:1 week
CONCEPT IS GOOD BUT YOU REALLY NEED TO INCREASE THE VOLUME TO HIGH TO GET THE BOSE SOUND, I REALLY WISH THE EARPIECE WAS CLOSER TO THE EAR CHANNEL, THIS COMING FROM SOMEONE THAT OWNS MOSTLY ALL THE CORDLESS HEADPHONES THAT BOSE HAS TO OFFER, THIS NEW SET OF EARBUDS DID NOT MEET MY BOSE EXPECTIONS TO THE GREAT SOUNDS THAT BOSE IS KNOWN FOR.
Response from bose.comBy Global Customer Service, March 4, 2024
Thanks for your review. I'm happy to hear that you like the concept of the Ultra Open Earbuds. The earbuds can take a little getting used to, courtesy of the open-ear design, however we're sure you'll soon enjoy the Bose Immersive Audio, and you may even forget you're wearing the earbuds after a while.
As for any volume issues, please contact your local support team, so we can take a look at these: https://support.bose.com/s/get-help-landing-page?language=en_US
Warm regards
Fiona M. - Customer Support
As for any volume issues, please contact your local support team, so we can take a look at these: https://support.bose.com/s/get-help-landing-page?language=en_US
Warm regards
Fiona M. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
These are revolutionary open type earphones.
on May 15, 2024
Posted by: Kobe
Length of ownership:1 month
It's so light that you don't notice it at all even when you're wearing it. The sound quality is as expected from Bose. All I can say is that they are amazing, even though they are truly open-ear earphones. I used to use various open-ear earphones because insert-type earphones caused infections inside my ears, but I finally found some good earphones. I can't let go of this anymore.
Written by a customer while visiting bose.com
Customer Rating
5
Sound Purchase
on September 5, 2024
Posted by: Oldflea
Gender:Male
Length of ownership:1 month
Overall best money spent on headphones in awhile. They’re fairly comfortable for 4-5 hours but for me but might not be the case for everyone. Takes getting used to, have had them two weeks or so and I use them often. Haven’t used them out on errands or any of that, I’ve knocked one off mistakenly and can think of countless scenarios where that would be a drag. The on ear control is a trip because you look like you’re giving baseball signs (my wife cracks on me about how they look). She also tells me to quiet down and, along with knocking one off, it speaks to how easily you can forget that you have them on. The immersive audio is a blast. When you look at a pair of speakers you’d swear that they are the source. Best kind of weird.
Really enjoy them. For the money, a case cover would be a nice touch. There can be an irritating crackle and stereo R-L issue when they first connect, but it’s brief. Other than that I flip my flops and enjoy the sound followin me around like a ghost
Really enjoy them. For the money, a case cover would be a nice touch. There can be an irritating crackle and stereo R-L issue when they first connect, but it’s brief. Other than that I flip my flops and enjoy the sound followin me around like a ghost
Written by a customer while visiting bose.com
Customer Rating
5
Great comfort and perfect for active lifestyle!
on October 17, 2024
Posted by: Cdoll06
Gender:Female
Length of ownership:6 months
[This review was collected as part of a promotion.] I absolutely love my Bose portable headphones! They’ve been a game-changer for my active lifestyle. The sound quality is outstanding, allowing me to enjoy my favorite music or podcasts during workouts or commutes. They’re incredibly comfortable, fitting snugly without causing any discomfort, even during long listening sessions. Plus, the lightweight design makes them easy to wear on the go. Whether I’m running, at the gym, or just out and about, these headphones keep me motivated and focused. Highly recommend for anyone looking for comfort and performance!
Written by a customer while visiting bose.com
Customer Rating
5
Love the design
on October 21, 2024
Posted by: Om323
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought a month ago and have loved them. The balance of being able to hear your surroundings while still being able to hear your music is great. I always struggled with hearing others if my headphones were in even if they were off and now that problem is gone.
Written by a customer while visiting bose.com
Customer Rating
1
My ear doesn't like them.
on November 5, 2024
Posted by: Not for me
Gender:Male
Length of ownership:1 month
They are not the right earphones for me and my ear. I could press down on the back of the earphones and see exactly where they are supposed to sit but for some reason the physics of my ear doesn't allow that. I'm hoping I'll be able to exchange them for the in ear earbuds.
Written by a customer while visiting bose.com
Customer Rating
1
Not the best
on December 6, 2024
Posted by: Buds
Gender:Female
Length of ownership:1 month
I can hear clearly but no one can hear me when I speak
Response from bose.comBy Customer Care, December 6, 2024
Hi.
Thank you for your post. I am sorry to hear that you are having difficulty being heard by the other party when on a call. Please follow the steps on the page provided to address this. https://bose.life/4hIn02q. If you require further assistance, don't hesitate to get in touch with us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Thank you for your post. I am sorry to hear that you are having difficulty being heard by the other party when on a call. Please follow the steps on the page provided to address this. https://bose.life/4hIn02q. If you require further assistance, don't hesitate to get in touch with us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Written by a customer while visiting bose.com