Customer reviews from bose.com
Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Average customer rating
4.3
(3,715 Reviews)
Rating breakdown 3,715 reviews
5 Stars
2,380
4 Stars
682
3 Stars
346
2 Stars
160
1 Star
147
Customer Reviews for Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Customer Rating
5
Most comfortable earbuds
on February 6, 2025
Posted by: AGJR
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] If you’re accustomed to Noise Canceling Earbuds; then you may not like this product. But, if you’re looking for great sound quality, an ability to hear your companion, and a comfortable fitting Earbud; then this is for you. I love these for every day use, but when I get on an airplane I want my Noise Canceling Earbuds.
Written by a customer while visiting bose.com
Customer Rating
4
Overall, love them!
on February 6, 2025
Posted by: YGdenverbosegirl
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I've had my open earbuds for about a month now and I love them! I wasn't sure that I would be able to replace my air pods, but these have been a great upgrade. The sound quality is so clean and crisp and I enjoy the settings available. The only negative comment would be that after a while, my ear gets a bit sore from the "squeeze".
Written by a customer while visiting bose.com
Customer Rating
5
Better TV audio!
on February 6, 2025
Posted by: Oldears
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I’ve been a Bose fan for years and actually traded up for the ultra open earbuds and received $100 off! What a deal! Purchased primarily to connect to my soundbar 700 to hear television programs better without blasting everyone else out. This is great feature to connect via Bluetooth that makes viewing more enjoyable. I also wear the earbuds for workouts too and they sound great in immersive mode. Pricey but glad I bought.
Written by a customer while visiting bose.com
Customer Rating
5
Finally moved on from airpods
on February 6, 2025
Posted by: jvasquez8006
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Recently bought these and they are a huge improvement over airpods. Better sound and comfort.
Written by a customer while visiting bose.com
Customer Rating
5
What you'd expect from Bose
on February 6, 2025
Posted by: DJTravieTrav
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] The first thing that got me was the comfort! You can hardly tell you have them on! Then the sound, it's Bose! What do you expect?!? If i were to have any complaint, with a larger ear well, I lose volume and bass. But it's definitely not worth me returning them.
Written by a customer while visiting bose.com
Customer Rating
5
Great fit!
on February 6, 2025
Posted by: Lynn59
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I have had these for a little over a month and I am loving them! I must have weird ear canals, cause all other earbuds fall out. I have no issues with these falling off. Absolutely love them!
Written by a customer while visiting bose.com
Customer Rating
5
Fit and quality!
on February 6, 2025
Posted by: Mrsk
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] I purchased the ultra open earbuds for myself about 2 months ago and they live up to everything I love about Bose. The fit is comfortable the sound quality is amazing!!
Written by a customer while visiting bose.com
Customer Rating
3
Not so good
on February 6, 2025
Posted by: Heather
Gender:Female
Length of ownership:1 week
[This review was collected as part of a promotion.] Well not so good I bought the neeest earbuds and two days later had to send back to get them replaced because no one could hear me on the phone
Response from bose.comBy Bose, Customer Support, February 7, 2025
We're sorry to hear about your experience with your new earbuds. That’s definitely not the level of quality we aim to deliver. We appreciate you giving us the opportunity to replace them and hope your new pair works as expected. If you run into any further issues, please don’t hesitate to reach out to our team!
Kind regards,
Eric V. - Customer Support
Kind regards,
Eric V. - Customer Support
Written by a customer while visiting bose.com