Customer reviews from bose.com
Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Average customer rating
4.3
(3,716 Reviews)
Rating breakdown 3,716 reviews
5 Stars
2,381
4 Stars
682
3 Stars
346
2 Stars
160
1 Star
147
Customer Reviews for Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Customer Rating
5
Bose has outdone themselves!
on February 6, 2025
Posted by: turtle
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Absolutely amazing! I’ve had these for over a month and I could not be happier with the sound quality and the ability to hear my surrounding environment whilst listening to my favorite songs. The battery life is amazing and the weightlessness of the earbuds makes it almost impossible to remember I’m wearing them. I wish I could just get a pair in every color!!!
Written by a customer while visiting bose.com
Customer Rating
5
The best open ear earbuds!
on February 6, 2025
Posted by: June
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I bought a pair for myself 3 months ago. These are so useful. Love the concept of being able to still hear around you and still listen to music. My wife also started to use mine so I bought her a pair as well. Love these!
Written by a customer while visiting bose.com
Customer Rating
3
Good open ear buds, if they work…
on February 6, 2025
Posted by: Jackie78
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] I got these as a Christmas gift. Within two weeks they would not stay connected to my iPhone. The connection would randomly drop after just a few minutes. I ended up having to send them back for replacement. That meant I was without any earbuds for about two weeks. I was disappointed. The replacement pair seem to be functioning correctly so far. Although I’ve only had them approximately 2 to 3 weeks.
Response from bose.comBy Bose, Customer Support, February 6, 2025
We are sorry to hear you are having difficulty with the Bluetooth connection, here are a few steps to try if issues like this persist https://bose.life/433VDeH
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
LOVE them!
on February 6, 2025
Posted by: Beast
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] The best headphones I’ve ever had! It took me a couple months to actually purchase these and I wish I would’ve done it sooner! The sound quality is amazing, like you’re in the studio while it’s being recorded. I’m an avid CrossFitter and have worn these during double unders, they did not move! If you’re on the fence, they are 💯 worth every penny.
Written by a customer while visiting bose.com
Customer Rating
5
Amazing Features
on February 6, 2025
Posted by: Tdish
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] The sound and ease of wear is amazing and yet you can hear what is going on g on around you!!
Written by a customer while visiting bose.com
Customer Rating
3
Concerns
on February 6, 2025
Posted by: Cbclick04
[This review was collected as part of a promotion.] I already had to return one set and recently the charging port on the left ear was acting funny. Its working now but is a concern
Written by a customer while visiting bose.com
Customer Rating
5
The best earbuds ever made
on February 6, 2025
Posted by: Persephone
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] I received these as a birthday gift in December. They are by far the best earbuds EVER. I have a hard time with earbuds with my sensitive ears and these don't hurt. I can wear them as long as I want with no discomfort. The sound is impeccable. I LOVE THESE EARBUDS. I'll never use any other earbud ever again.
Written by a customer while visiting bose.com
Customer Rating
4
Very nice, but know what to expect on limitations.
on February 6, 2025
Posted by: ebob
[This review was collected as part of a promotion.] Overall happy with purchase. Product does has limitations. I was looking for comfortable buds to wear in gym...extremely comfortable. Don't even know they're on at times. Music quality is there. Highest volume is not loud, but allows you to hear your surroundings at same time. I'm certain they fit everyone a bit differently cuz no one has same ears, so volume expectation may differ per each user. Product sits outside ear canal so ear fatigue is never an issue but it does cause volume to be minimized. Gym, bike riding and any occasion you need to be aware of surroundings are all met with satisfaction. Buds allow room for safety in different environmental settings. Biggest negative is using them on phone calls...this product is just not for that purpose, so be aware if that's your main priority...it won't suffice.
Written by a customer while visiting bose.com