Customer reviews from bose.com
Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Average customer rating
4.3
(3,714 Reviews)
Rating breakdown 3,714 reviews
5 Stars
2,380
4 Stars
682
3 Stars
345
2 Stars
160
1 Star
147
Customer Reviews for Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Customer Rating
5
Great for Cycling
on September 22, 2025
Posted by: RDB
Gender:Male
Length of ownership:1 month
So very comfortable. I bought them specifically to wear during cycling, but I now find myself reaching for these earbuds more frequently over my others. While cycling it is great to maintain situational awareness while listening to music and getting updates on my training.
Written by a customer while visiting bose.com
Customer Rating
5
Great
on September 30, 2025
Posted by: Hien
Very good , i like it , great , very pleasant to the ears
Written by a customer while visiting bose.com
Customer Rating
5
Best quality and great color.
on October 4, 2025
Posted by: Kev
Gender:Male
Length of ownership:1 month
I owned the baby blue open earbuds three months before I bought the purple ones. The earbuds are easy to wear. No soreness on my ears. I’m able to listen to my music and hear the surrounding noises. I wear them to walk my dog. The sound is crisp and clear. I can hear cars coming up from behind. I bought my second pair because purple is my favorite color. You can never go wrong with Bose. The quality is by far the leader of the pack.
Written by a customer while visiting bose.com
Customer Rating
3
Grateful music
on October 15, 2025
Posted by: Anonymous
Gender:Male
Length of ownership:1 week
If you have a iPhone, the connection issue is very strenuous
Response from bose.comBy Bose, Customer Support, October 16, 2025
Hey there! Thanks for sharing your feedback. We're sorry to hear the connection issue has been so frustrating, especially when using your iPhone. Bluetooth connectivity problems can sometimes stem from multiple devices being paired at once, especially if their Bluetooth settings are all turned on.
One helpful step is to clear your earbuds’ memory, which can often resolve these kinds of issues. You can check out this troubleshooting guide: https://bose.life/4o1E6vi for detailed instructions. Hope this helps you enjoy the best experience with your product.
Sophie - Customer Support
One helpful step is to clear your earbuds’ memory, which can often resolve these kinds of issues. You can check out this troubleshooting guide: https://bose.life/4o1E6vi for detailed instructions. Hope this helps you enjoy the best experience with your product.
Sophie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Stay in Place
on October 24, 2025
Posted by: Kevin
Gender:Male
Length of ownership:1 month
Great in that they stay in when running and working out.
Written by a customer while visiting bose.com
Customer Rating
5
I am over the moon in love with these!
on November 20, 2025
Posted by: Auntie
Gender:Female
Length of ownership:1 month
They have really changed my life! I previously had bone-conduction headphones that rattled by cheekbones and gave me a terrible toothache, but I loved the open-ear concept because I run and bike a lot. These are the perfect solution, and the sound quality is incredible. They are comfortable and stay securely on my ears even while jogging. They're also attractive and look like jewelry (I have the blue/purple ones). I already got a friend to buy these on my recommendation. My only caveat is that it takes a little learning to master the touch controls, which doesn't matter too much if you control everything from your phone.
Written by a customer while visiting bose.com
Customer Rating
5
Best Earbuds Ever
on November 20, 2025
Posted by: jg63
Best earbuds I’ve ever experienced. Great sound quality and they never fall out like I’ve experienced with every other one I’ve owned.
Written by a customer while visiting bose.com
Customer Rating
5
I love these earbuds!
on November 26, 2025
Posted by: Joe
Gender:Male
Length of ownership:3 months
I love these earbuds! They are very comfortable, and the quality of sound is amazing. The bluetooth connection is quick and efficient.
Written by a customer while visiting bose.com