Customer reviews from bose.com
Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Average customer rating
4.3
(3,717 Reviews)
Rating breakdown 3,717 reviews
5 Stars
2,382
4 Stars
682
3 Stars
346
2 Stars
160
1 Star
147
Customer Reviews for Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Customer Rating
5
Great Ear Buds!
on February 4, 2025
Posted by: Pua
I bought them for my wife. They look great! She says they sound great and they are so comfortable there are times she forgets she hasthem on. She wears them most of the day. She loves them!
Written by a customer while visiting bose.com
Customer Rating
3
Good in quite zones not in the gym
on February 4, 2025
Posted by: Press
Gender:Male
Length of ownership:1 month
Owned these for about 3 weeks. They are very comfortable and sound great when inside your home with not a lot of other noise.
They are not loud enough to wear in the gym with all the other noise. So certain environments they do not sound that great or you can barely hear.
They are not loud enough to wear in the gym with all the other noise. So certain environments they do not sound that great or you can barely hear.
Written by a customer while visiting bose.com
Customer Rating
1
Great sound not much after that
on February 5, 2025
Posted by: Rolando
Gender:Male
Length of ownership:1 year or longer
While the audio quality is great. The earbuds disconnect and have issues reconnecting randomly. It's hard to take out ear buds from case.
Response from bose.comBy Bose, Customer Support, February 5, 2025
Thanks for leaving your review. I'm sorry to hear that you're experiencing issues with unexpected disconnection and reconnection. If this happens, it's worth performing a factory reset to start fresh as this will generally clear any problems. You can find instructions here: https://www.bose.co.uk/en_gb/support/articles/HC2563/productCodes/ULT-HEADPHONEOPN/article.html#:~:text=To%20restore%20the%20earbuds%20to%20their%20factory%20defaults%3A&text=With%20the%20earbuds%20in%20the,previous%20step%20two%20more%20times..
Still having issues? Do not hesitate to get in touch via https://bose.life/3ET4mCs
Jeff - Customer Support
Still having issues? Do not hesitate to get in touch via https://bose.life/3ET4mCs
Jeff - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Awesome Earbuds
on February 5, 2025
Posted by: Joe65
Gender:Male
Length of ownership:1 month
Best earbuds I’ve ever had. Use these when I don’t need my noise canceling ones. What I like best is I have worries about these falling out.
Written by a customer while visiting bose.com
Customer Rating
5
Awesome features
on February 5, 2025
Posted by: Mark
Gender:Male
Length of ownership:1 week
I bought it because it’s the upgrade version of my first open ear earphones and I know it’s going to be good.
Written by a customer while visiting bose.com
Customer Rating
5
Fantastic ear buds
on February 5, 2025
Posted by: david
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Bought it about 3weeks ago actually got some doubts but after using it i give up almost all other ear piece devices definitely a good buy ( can listen to my wife nagging and still listen to music ) LOL
Written by a customer while visiting bose.com
Customer Rating
5
Lightweight and stylish
on February 5, 2025
Posted by: Aristides53
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] Sound is pretty decent and the fit is good. However, you just need to keep checking if they're still there coz they're so lightweight. Sound certainly not as per Bose standards or the Sony earphones. I've been using this during daily commute and even during international travel and this is my best pair so far.
Written by a customer while visiting bose.com
Customer Rating
4
And the Beat goes 💥
on February 6, 2025
Posted by: CJ
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] Not the most ergonomic design (pinches a bit on wider ear, even with the flexible hinging), and gets a lot of getting used to remembering how it fits into place... But the sound quality!!!! Amazing... Any kind discomfort way worth the 'price'. Lowest setting on volume has you wondering if you're at a live concert or have gone utterly deaf (with exception to music).. the immersion setting awesome, but not ideal for quality conversations (still have to take them out or pause to hear)..
The introvert and Extrovert's best friend!!
Written by a customer while visiting bose.com