Customer reviews from bose.com
Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Average customer rating
4.3
(3,716 Reviews)
Rating breakdown 3,716 reviews
5 Stars
2,381
4 Stars
682
3 Stars
346
2 Stars
160
1 Star
147
Customer Reviews for Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Customer Rating
5
Great gift
on January 4, 2025
Posted by: Specialed
Gender:Male
Length of ownership:1 month
Bought for my wife for Christmas, she loves them. Especially that they came in blue.
Written by a customer while visiting bose.com
Customer Rating
2
Disconnected
on January 4, 2025
Posted by: Anthony707
Gender:Male
Length of ownership:1 month
There is a lag and they disconnect a lot I would say wait for the next gen
Response from bose.comBy Global Customer Service, January 5, 2025
Hello, we always aim for the highest quality products, so this is unusual to hear. These have Bluetooth 5.3 and a connection range of upto 30 feet (9 metres).
You can find guidance here to ensure these have a perfect connection bose.life/3BJSK72
Thanks
Mike - Customer Support
You can find guidance here to ensure these have a perfect connection bose.life/3BJSK72
Thanks
Mike - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
They’re ok!
on January 4, 2025
Posted by: JB
Gender:Female
Length of ownership:1 month
I’ve been using for a few weeks now. Good for music. They are lightweight and take some getting used to as they DO NOT SIT INSIDE THE EAR! Battery life is amazing, last me all day; will forget you’re wearing them! Phone calls have been horrible for me! I thought maybe because I was only wearing one! Even with both of them the quality is poor as far as people say. When I’m speaking on the phone with them in, I often have to repeat myself constantly. That makes me sad! The main reason for my purchase. The price is for the brand. These ain’t that phenomenal.
Response from bose.comBy Global Customer Service, January 6, 2025
Hi JB, I'm happy to hear you like your Ultra Open Earbuds for music, and for their comfort and battery performance! If you're having issues on phone calls, make sure your earbuds are running the latest firmware; firmware version 4.0.22 was released to improve the customer's experience on calls. If issues persist, please contact our support team, so we can assist you further: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great Listening
on January 5, 2025
Posted by: Glo
Gender:Female
Length of ownership:1 month
Love these open earbuds so much I actually bought 2 pairs. I always had trouble keeping regular earbuds in place but this design is great, wraps around the back of your ear so they stay put. It’s nice that you can listen to music or a movie but still be aware of what’s going on around you.
Written by a customer while visiting bose.com
Customer Rating
5
Finally something for small ears
on January 5, 2025
Posted by: Ronnie82
Gender:Female
Length of ownership:1 month
Love these. I have small ears and all other headphones fall out all the time. These are even great when I have my glasses on.
Written by a customer while visiting bose.com
Customer Rating
4
Great sound
on January 5, 2025
Posted by: Anonymous
Gender:Male
Length of ownership:1 month
Im very happy with the quality of sound fro. My ear buds.
Written by a customer while visiting bose.com
Customer Rating
5
Best earbuds ever
on January 5, 2025
Posted by: Pam
I bought these earbuds because I needed something that stays on my ear. These are great
Written by a customer while visiting bose.com
Customer Rating
5
Best Gift
on January 5, 2025
Posted by: Rob50
Gender:Male
Length of ownership:1 month
Bought as a gift for my wife. She absolutely loves them. The best she's ever had.
Written by a customer while visiting bose.com