Customer reviews from bose.com
Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Average customer rating
4.3
(3,716 Reviews)
Rating breakdown 3,716 reviews
5 Stars
2,381
4 Stars
682
3 Stars
346
2 Stars
160
1 Star
147
Customer Reviews for Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Customer Rating
3
Ok but Shokz are better for lower price
on January 2, 2025
Posted by: EKH
Gender:Female
Length of ownership:1 week
Love the fit but the sound quality is disappointing. These have good sound, but not as good as the Shokz Open Fit which suprsed me because of the much higher price point.
Written by a customer while visiting bose.com
Customer Rating
5
Purple love 💜
on January 2, 2025
Posted by: BRod
Gender:Female
Length of ownership:1 week
I bought these new ear buds and besides the color I was looking forward to trying them out. They are so functional, easy to wear, they stay on my ear and my hair doesn’t pull it out of my ears. I’m very happy with my purchase and glad I upgraded my product.
Written by a customer while visiting bose.com
Customer Rating
4
on January 2, 2025
Posted by: Tonelop
I like the sound but have difficulty keeping on ears.
Written by a customer while visiting bose.com
Customer Rating
5
The immersive both still and motion ae terrific.
on January 3, 2025
Posted by: HEECSTARMAN
This is music at it's purest-how it was meant to be heard. No static no nothing except what you were meant to hear-just the music. The voices and instruments meld together. The immersion music setting is fabulous. Close your eyes and the performers are in the same room.
Written by a customer while visiting bose.com
Customer Rating
5
Elite!
on January 3, 2025
Posted by: Ella
Gender:Female
Length of ownership:1 week
I bought these for my mom as a christmas present and she loves them so much she will not stop talking about how amazing they are and now I am planning on buying myself some as a birthday present in February!
Written by a customer while visiting bose.com
Customer Rating
5
Yes
on January 3, 2025
Posted by: Richies
Gender:Male
Length of ownership:1 week
Is the master of the sound
Good quality the best of the best
Good quality the best of the best
Written by a customer while visiting bose.com
Customer Rating
5
Definitely worth it
on January 3, 2025
Posted by: Dante
Gender:Male
Length of ownership:1 week
I am loving these. I can wear them all day without any discomfort and the batteries last.
Written by a customer while visiting bose.com
Customer Rating
2
Poor microphone
on January 3, 2025
Posted by: Amber jean
Gender:Female
Length of ownership:1 month
I bought these because I have sensitive ears and I don’t like standard earbuds going in my ears. While I enjoy that aspect and the sound quality of these earbuds, the microphone quality makes it nearly impossible to use these earbuds for phone calls. As a result, I’ll be returning these earbuds
Response from bose.comBy Customer Support, January 3, 2025
Hello Amber,
I am happy to see that you like the sound quality and fit of the earbuds. While I understand that you're planning to return the earbuds due to the microphone. I'd recommend making sure the earbuds are positioned correctly on your ears: https://bose.life/4efpjYn
This is because if the earbuds are not positioned correctly then the microphones in the earbuds won't be able to pick up your voice clearly.
Please do reach out should you need further help: https://bose.life/contact
Nic - Customer Support
I am happy to see that you like the sound quality and fit of the earbuds. While I understand that you're planning to return the earbuds due to the microphone. I'd recommend making sure the earbuds are positioned correctly on your ears: https://bose.life/4efpjYn
This is because if the earbuds are not positioned correctly then the microphones in the earbuds won't be able to pick up your voice clearly.
Please do reach out should you need further help: https://bose.life/contact
Nic - Customer Support
Written by a customer while visiting bose.com