Customer reviews from bose.com
Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Average customer rating
4.3
(3,716 Reviews)
Rating breakdown 3,716 reviews
5 Stars
2,381
4 Stars
682
3 Stars
346
2 Stars
160
1 Star
147
Customer Reviews for Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Customer Rating
5
So far very happy with them
on December 19, 2024
Posted by: Aaron0709
Gender:Male
Length of ownership:1 week
Only used them a couple of times and impressed with Quality sound and very comfortable. A bit pricey but they’ve worth it. Plus they look pretty awesome
Written by a customer while visiting bose.com
Customer Rating
5
Great earbuds
on December 19, 2024
Posted by: Massive34
Gender:Female
Length of ownership:1 week
I bought these ultra open earbuds for myself for Christmas. I love how they sound and how they feel in my ears. I also love the color I picked a white and shinny pink.
Written by a customer while visiting bose.com
Customer Rating
5
Finally earphones that fit me!
on December 19, 2024
Posted by: lialang39
Gender:Female
Length of ownership:1 month
I have weird shaped ears apparently because all earbuds I have tried have falled out. I had given up on ever having in ear headphones and living with the hair denting over the ear headphones. My husband convinced me to let him buy these for me for Christmas, and boy am I glad he did. These are AWESOME. They sit around the outside of the ear but the sound is incredible, and oh, they do not fall off my ear. I can now run on the treadmill and listen to whatever I want to because these stay put!
Written by a customer while visiting bose.com
Customer Rating
4
Pros & Cons
on December 19, 2024
Posted by: Ebob
Gender:Male
Length of ownership:1 month
I’m about 3 weeks in after overly researching trying to find the perfect earbuds. Still deciding if satisfied. They definitely stay in place during active workouts, and allow outside noises to filter in. Amazingly comfortable and don’t come loose during activity. But, if you’re expecting max volume it’s just not there as in ear canal buds are. You can wear them for hours on end with no fatigue. Very poor to use for phone conversations. I’ve been told I sound like I’m in a tunnel to not being heard clearly at all. Finding right position on ear doesn’t take long but obviously not all ears are similar size which directly reflects on how loudly you may hear music. That being said, this may be a complementary pair to use alongside another pair that may hit the mark on different boxes you’d like to check. Wish they increased volume capacity to make music louder, then I could begrudgingly accept the lack of phone usage a bit easier. So, for right now I’m not tossing aside my jaybird vistas yet. Hope this helps someone.
Written by a customer while visiting bose.com
Customer Rating
5
These are the best!
on December 19, 2024
Posted by: Jayski16
Gender:Male
Length of ownership:1 month
I bought these as a gift to myself, and Wow! The quality is great especially how crisp and clear the music sounds! I also liked how comfortable it felt on the ear and compared to the other competitions, these earbuds stay in place and do not fall out of your ears. Definitely a stand out to the other competitions out there. Definitely recommend!
Written by a customer while visiting bose.com
Customer Rating
2
Comfortable but difficult to hear.
on December 20, 2024
Posted by: Hg
Gender:Female
Length of ownership:1 month
Had it for 2 weeks. Very comfortable compared to many other earbuds.
But sound levels are faint - a call in a a very quite area works but anywhere else with a little bit of background noise and I can barely hear the vother person
3.5 stars on comfort
0 stars on volume
But sound levels are faint - a call in a a very quite area works but anywhere else with a little bit of background noise and I can barely hear the vother person
3.5 stars on comfort
0 stars on volume
Response from bose.comBy Global Customer Service, December 20, 2024
Hello, it's lovely to hear you feel these are very comfortable. These are designed to give great calls, you can follow the steps here bose.life/49K1nLA to ensure the best experience.
Thanks
Mike - Customer Support
Thanks
Mike - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
Needs more cow bell
on December 21, 2024
Posted by: Dustybudz
Gender:Male
Length of ownership:1 month
Comfort is great, battery life is great. Volume is to low, they aren’t good for places with ambient noise like airplanes or wind. The open ear is a great idea.
Response from bose.comBy Global Customer Service, January 16, 2025
Hi there - I'm happy that you liked the comfort and battery life of your Ultra Open Earbuds, as well as the open-ear design!
If you find that their volume is too low, then while loud noises such as planes or wind can make your audio content difficult to hear, I would make sure you're wearing your earbuds optimally, as per the following guide:
https://support.bose.com/s/article/ult-headphoneopn-wearing-and-adjusting-your-earbuds---ka08c000001brkkaai?language=en_US
If this doesn't help, then also make sure your mobile device's volume (if separate) is turned up sufficiently. Our product support team will also be happy to provide further troubleshooting assistance, if needed:
https://support.bose.com/s/get-help-landing-page?language=en_US
Warm regards
Fiona M. - Bose Support
If you find that their volume is too low, then while loud noises such as planes or wind can make your audio content difficult to hear, I would make sure you're wearing your earbuds optimally, as per the following guide:
https://support.bose.com/s/article/ult-headphoneopn-wearing-and-adjusting-your-earbuds---ka08c000001brkkaai?language=en_US
If this doesn't help, then also make sure your mobile device's volume (if separate) is turned up sufficiently. Our product support team will also be happy to provide further troubleshooting assistance, if needed:
https://support.bose.com/s/get-help-landing-page?language=en_US
Warm regards
Fiona M. - Bose Support
Written by a customer while visiting bose.com
Customer Rating
5
Anxious to learn how to use them!
on December 22, 2024
Posted by: Ren76
I bought my earbuds a little over a month ago and I haven’t opened the box yet. I guess I’m a little afraid of them. I know one thing I bought them one day in a day or two later you drop the price by 20 bucks. I have bought a ton of stuff from Bose And always paid top dollar. You don’t need to give me a heads up next time because I’m probably not going to buy anything Bose soon. I’ve already got everything.
Written by a customer while visiting bose.com