Customer reviews from bose.com
Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Average customer rating
4.3
(3,716 Reviews)
Rating breakdown 3,716 reviews
5 Stars
2,381
4 Stars
682
3 Stars
346
2 Stars
160
1 Star
147
Customer Reviews for Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Customer Rating
5
Incredible Sound from open and lightweight earbuds
on October 22, 2024
Posted by: BDG
Gender:Male
Length of ownership:1 month
I bought these open earbuds just a few weeks ago. I am extremely impressed by the full sound, light weight, and the fact that I can still be aware and participate in conversations and sound around me. Great engineering and thinking.
Written by a customer while visiting bose.com
Customer Rating
3
Great when they work
on October 22, 2024
Posted by: Dperez06
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] These headphones are sleek, offer great sound, and they stay put during workouts! My only gripe is their connectivity. There are times that they work perfectly, but other times one or both side sputters with connectivity, produces static, and they can even be off sync with one side being ahead of the other. If they can fix the connectivity issues, these would be much better. Also, calls are a little tough to hear and also for the person on the other end of the line.
Response from bose.comBy Customer Care, October 22, 2024
Hi.
Thank you for your post. I am glad that you are happy with the design, fit, and sound of the earbuds. About the connection and sound issue please follow the simple troubleshooting steps here that address these. https://bose.life/3BJSK72. If you need any more help, please feel free to contact us at https://bose.life/3BgUIIU. We would love to help you.
Marvin - Customer Support
Thank you for your post. I am glad that you are happy with the design, fit, and sound of the earbuds. About the connection and sound issue please follow the simple troubleshooting steps here that address these. https://bose.life/3BJSK72. If you need any more help, please feel free to contact us at https://bose.life/3BgUIIU. We would love to help you.
Marvin - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Incredibly comfortable and great sound, just $$$
on October 22, 2024
Posted by: Mebersole92
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] I bought these as a trial for some athletic activities. The fit is amazing and sound quality is really solid. I believe they are a little pricey though which is why I'm giving them a 4 star rating. There's other options in a better price range.
Written by a customer while visiting bose.com
Customer Rating
5
Perfect fit
on October 22, 2024
Posted by: Mike38
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I’ve been using the open ear ultras, truly unique experience and would recommend for any truck driver perfect and never fall out.
Written by a customer while visiting bose.com
Customer Rating
5
Great connectivity.
on October 22, 2024
Posted by: Dick 43
Gender:Male
Length of ownership:1 month
Three weeks in and my Bose Ultra Open Ear Buds are living up to the promotional claims. I was using bone conduction headphones by a company whose name begins with “M” and had all kinds of problems connecting to my Apple products.
The Bose ear buds connect as you take them out of their case.
Great sound on music and phone calls.
The Bose ear buds connect as you take them out of their case.
Great sound on music and phone calls.
Written by a customer while visiting bose.com
Customer Rating
5
Best purchase of 2024!
on October 22, 2024
Posted by: Sandy
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] Seriously I was hesitant on the price, as this was my first pair of expensive headphones.. But I am beyond impressed and these by far are my best purchase of 2024!
They stay put on my ears and are so comfortable. There is not one time I ever thought they would fall out. I literally wear them all the time! Sometimes I forget I even have them in!
They stay put on my ears and are so comfortable. There is not one time I ever thought they would fall out. I literally wear them all the time! Sometimes I forget I even have them in!
And the sound quality?! It’s like nothing I’ve ever experienced!
Written by a customer while visiting bose.com
Customer Rating
1
on October 22, 2024
Posted by: Ceffy71
Gender:Male
Length of ownership:1 week
Garbage! Total ripoff!!! I would give zero stars if that was an option.
Response from bose.comBy Customer Support, October 24, 2024
We are really sorry to hear you feel this way. If you'd like to reach out to us, we'd love to understand what went wrong with your experience. We're here to help if you need assistance or have any issues we can address. You can use this link to get in touch with our support team: https://bose.life/globalcontact.
Eric V. - Customer Support
Eric V. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great sound but hurts ears
on October 22, 2024
Posted by: Medicshrek51
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] I brought these about two weeks ago. So far so good. Sound is great and I had no problem pairing the headphones to my devices. The only thing that I have a small issue on is thst if I have them on my ears to long my ears start to hurt. Need to take frequent break about e ery 30-45 min. Other then that they are great
Written by a customer while visiting bose.com