Customer reviews from bose.com
Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Average customer rating
4.3
(3,716 Reviews)
Rating breakdown 3,716 reviews
5 Stars
2,381
4 Stars
682
3 Stars
346
2 Stars
160
1 Star
147
Customer Reviews for Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Customer Rating
3
Very Comfortable Earbuds, Some technical issues
on October 18, 2024
Posted by: rashidlasker
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought this product about a month ago. In some ways, I really love this product. I have big ears and I’m pretty sporty, and these earbuds are among the most comfortable I’ve ever had. I can easily forget about them while wearing them, and they are great for runs. However, there have been a myriad of technical issues that make this product hard to recommend at its high price point. I have had repeated issues with getting calls to go through these earbuds, and when they do go through, the volume is much lower than expected. This is strange, because I otherwise have no issues with other media. Overall, I really like these earbuds but I struggle to recommend them because of these issues
Response from bose.comBy Customer Support, October 21, 2024
Hello Rashid,
Thank you for sharing your experience with the Bose Ultra Open Earbuds.
I am glad to hear that you love how comfortable these earbuds are for your daily activities and sport. If you have sometimes issues during calls, I would want to make sure you are correctly wearing the earbuds to avoid blocking the 2 microphones located on each buds: https://bose.life/4dFT2cl
If you have any questions or need further assistance, please don’t hesitate to contact our team: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
Thank you for sharing your experience with the Bose Ultra Open Earbuds.
I am glad to hear that you love how comfortable these earbuds are for your daily activities and sport. If you have sometimes issues during calls, I would want to make sure you are correctly wearing the earbuds to avoid blocking the 2 microphones located on each buds: https://bose.life/4dFT2cl
If you have any questions or need further assistance, please don’t hesitate to contact our team: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Love them!
on October 18, 2024
Posted by: Runner and Dad of 3
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I love these earbuds. I don’t know what’s up with my ears but no regular ear buds will stay in my ears for any amount of time. The grip on these is firm but comfortable. I love being able to hear my surroundings and still enjoy amazing sound quality. At higher volumes, I can’t hear any normal sounds around me but any sudden loud sound is evident. They’re really nice for my runs. I can also use them while I’m running around the house getting tasks done. They’re loud enough that I can enjoy my podcasts in my kid-filled house, but I don’t have to pause when my kids come asking questions.
Written by a customer while visiting bose.com
Customer Rating
5
The comfort is incredible music and calls are amaz
on October 18, 2024
Posted by: KASE Bose
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I had my Bose Ultra Open Earbuds for about a month
I couldn’t wait to get them and when I did they are better than I expected. They feel like there not there at times I forget I have them on until I get a phone call.
I jump like whoa I was startled for a second
I love the purchase and got a pair for my wife also
I couldn’t wait to get them and when I did they are better than I expected. They feel like there not there at times I forget I have them on until I get a phone call.
I jump like whoa I was startled for a second
I love the purchase and got a pair for my wife also
Written by a customer while visiting bose.com
Customer Rating
5
Outstanding Product
on October 19, 2024
Posted by: MrStayPuft
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] An amazing product. The immersive technology is impressive. For an open ear design the surround sound experience is astounding. Love this product and definitely recommend to anyone
Written by a customer while visiting bose.com
Customer Rating
5
Worth it! ♥️
on October 19, 2024
Posted by: C9
Gender:Female
Length of ownership:6 months
[This review was collected as part of a promotion.] I LOVE LOVE LOVE these earbuds! I have been such a proud owner of them, and completely ditched the AirPods lol… I love how I can still hear my surroundings and my vibes at the same time!
Written by a customer while visiting bose.com
Customer Rating
4
Connection
on October 19, 2024
Posted by: Milk
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Sometimes the person I’m talking to can’t hear me. It’s seems like the signal goes in and out while you’re on them.
Written by a customer while visiting bose.com
Customer Rating
5
Ultra open ear buds!
on October 19, 2024
Posted by: Sunnymel109
Length of ownership:3 months
[This review was collected as part of a promotion.] I bought these about 2 months ago and I love them! None of the ear buds stay in my ears and these having the soft clip that wrap around your ear lobe is exactly what I needed!!! I am so so happy!
Written by a customer while visiting bose.com
Customer Rating
5
Best Buds Yet
on October 19, 2024
Posted by: Abe80
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] My old Bose Sport Buds error'd out and I loved those.... So I went to these with much skepticism given the style (wrap around the ear lobe). The volume and bass for my buds is important as I like to run and increase the volume as get towards the finish.
These buds haven't disappointed yet!! The volume is plenty and the comfort level is actually better than the old ones that plugged into my ears. I've been able to get several hours of use off one charge and the distance the buds can reach from the source is incredible.
I haven't found anything else that can touch these and, yes, I've tried!
These buds haven't disappointed yet!! The volume is plenty and the comfort level is actually better than the old ones that plugged into my ears. I've been able to get several hours of use off one charge and the distance the buds can reach from the source is incredible.
I haven't found anything else that can touch these and, yes, I've tried!
Written by a customer while visiting bose.com